Ecommerce Delivery Partner Services + Solutions for Online Stores

Customers expect fast and affordable shipping. Once orders are shipped, it’s hard to feel like you’re in control of the last-mile delivery process. But partnering with an ecommerce delivery partner can help you optimize the order delivery process, saving you time and money while gaining a peace of mind.

ShipBob is a best-in-class fulfilling and logistics company that offers automated shipping solutions and has partnerships with major shipping carriers.

ShipBob was solid during the holidays, and at one point they even paid for expedited shipping for everyone, keeping their customers happy.

Josh Hollings,

Founder & CEO of Drop FX

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What is an ecommerce delivery partner?

An ecommerce delivery partner takes care of last-mile delivery for you by automating and the optimizing the shipping process. This allows ecommerce businesses to save on time and costs, while passing significant shipping savings on to their customers.

What is the benefits of partnering with an ecommerce delivery partner?

By partnering with an ecommerce delivery partner, you can spend time picking, packing, and shipping boxes. A delivery partner will take care of your fulfillment and shipping needs. For instance, ShipBob automates shipping by partnering with major shipping carriers that come and pick up packages daily at all of ShipBob’s fulfillment center locations.

ShipBob’s warehouses are also equipped with technology that automatically searches for the most efficient and cost-effective routes.

How ShipBob integrates with your ecommerce store

Getting started with ShipBob is easy. Once you sync your online store with ShipBob’s technology, here’s what happens next:

1. Order is placed

The order is sent to a ShipBob fulfillment center. If you split inventory across multiple locations, the order will automatically get sent to the location closest to the order’s destination.

2. ShipBob picks and packs the order

Our 3PL technology automatically gives the picker information on where to find the items in our warehouse. The picker receives a packing slip with the items, quantities, and storage locations at the facility to collect the ordered products from their respective locations.

3. Order gets shipped

ShipBob partners with major shipping carriers like USPS, UPS, FedEx, and DHL. ShipBob offers faster and more affordable shipping options, a large and growing international geographical footprint, from which you can choose to store your inventory at one or more of our warehouses.

Ecommerce delivery partners compared


Key Features and Capabilities

ShipBobA tech-enabled 3PL
  • Offers a international shipping and a growing fulfillment network
  • Services and capabilities include warehousing, order fulfillment, distributed inventory, discounted shipping rates, same-day shipping (pre-noon orders), analytics and reporting, built-in inventory and order management, returns management, and leading ecommerce integrations
  • Offers a self-serve onboarding program for startups
  • World-class support and fulfillment expertise
  • Dedicated account manager for larger merchants
FlexportDigital freight forwarder
  • Ocean, air, and ground freight solutions
  • Deep visibility and control
  • “Squad” customer service model that offers support and expertise to every partner
UPSMultinational shipping carrier and package delivery company
  • Offers most standard logistics services
  • Size and resources allow for large-scale, value-added services, and in-house operations
  • Expertise in ground transportation
FedExMultinational shipping carrier and package delivery company
  • Offers most standard logistics services
  • Size and resources allow for large-scale value-adding services, and in-house operations
  • Expertise in expedited air freight 
DHLGlobal shipping carrier and package delivery company
  • Offers most standard logistics services
  • Global presence, servicing over 220 countries
  • International shipping solutions 
Echo Global LogisticsTransportation and supply chain management services
  • Freight brokerage and managed transportation services for all major modes
  • Serves over 35,000 customers in a wide range of industries
  • 24-7 customer support
C.H. RobinsonMultimodal transportation services and third-party logistics
  • Offers most standard logistics services
  • Ocean, air, and intermodal freight
  • Consulting services, last-mile solutions, customs brokerage, and trade compliance capabilities
XPO LogisticsMultinational transportation and contract logistics company
  • Offers most standard logistics services
  • Prioritizes technology, investing millions into automation and supply chain optimization

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

100% Coverage Across the Continental US

If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfillment center.

You can also distribute your inventory across ShipBob’s fulfillment centers across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth