Business Continuity Through COVID-19

With the realities of the COVID-19 (coronavirus) pandemic, many ecommerce brands are wondering how to keep their business on track. One important aspect of longevity is a healthy supply chain.

While other 3PLs are closing and Amazon is shutting down its services for thousands of companies, all eight of our fulfillment centers in the United States and Canada are fully operational.

Anticipating volume swings due to fluctuations in consumer spending, dealing with manufacturing delays and government action, staying on top of rulings across various countries states, and cities, paying attention to updates from carriers, and meeting customer expectations can bring many challenges in an uncertain time.

As the leading fulfillment provider, ShipBob offers the services, technology, and support you need to move your business forward and grow — even through new and unique circumstances.

Having a good fulfillment partner is more important now than ever, and partnering with ShipBob brings business continuity to your supply chain.

Speak to a Fulfillment Expert

Tim Fink
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Just as states were shutting down from Coronavirus, we sent inventory to three ShipBob fulfillment centers. Our first batch of inventory was received and ready to be shipped the next day.

Nine days after talking to ShipBob, we were shipping orders.

Tim Fink, Co-Founder of EnduroSport

READY, SET, SHIP

Streamlined fulfillment from your online store to your customer’s door

1

Connect your store and send us your products

2

We store your inventory securely in our fulfillment centers

3

Your customer places an order on your store

4

We pick, pack, and ship the order to your customer fast

Moving to ShipBob from Amazon
We tried Amazon, but ShipBob packages our products correctly and with better rates. While Amazon was turning other companies away, here we got our own Account Manager.

Fernanda Gomez Ocejo,
Director of Supply Chain at Open Water

Fernanda Gomez Ocejo

How ShipBob Partners With You

With ShipBob, you can outsource your fulfillment to proven experts with a distributed network to get orders to customers safely and on time.

 

  • Split inventory across warehouses to spread risk and have backup inventory in other locations.
  • Access real-time inventory management across locations and identify slow-moving products.
  • Gain insights into where you should ship from to get orders to customers quickly.
  • View how many days of inventory you have on hand and set reorder points to order more on time.
  • Get started within a week, and have confidence in a long-term scalable fulfillment partner.
  • Receive best-in-class support from the same people who are familiar with your unique needs.
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Easy and Helpful Onboarding

We’ve onboarded thousands of ecommerce merchants and helped some of the fastest-growing brands scale effortlessly. Our implementation team sets you up for success with everything from configuring your ship options, to syncing your online store.

ShipBob’s turnkey integrations with all major ecommerce platforms and marketplaces – including Shopify, Magento, BigCommerce, Amazon, and Walmart – let you import orders and send data back and forth for a two-way flow of information.

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Customer Spotlight

We’re Here For Our Merchants


– Dana Varrone, Director of Operations at Organic Olivia on ShipBob’s response to COVID-19

Hear how Dana Varrone and other seven- and eight-figure ecommerce brands are
not just surviving, but thriving, during COVID-19. Learn more here.

Business Continuity Resources

Resources to Help You During COVID-19

All of Our Fulfillment Centers Are Fully Operational

While some states have asked to shut down non-essential businesses, we are considered an essential business as we ship many life-sustaining products to consumers in need. We will remain open as long as it is safe for our employees. View ShipBob’s Coronavirus updates and safety precautions here.

Ecommerce Trends: View Real-Time Sales Data by Vertical

We’ve aggregated data from thousands of our customers and visualized trends amid the COVID-19 pandemic for Apparel, Electronics, Beauty, Food & Beverage, Nutrition, Baby Products, Toys & Games, Sports & Fitness, and Jewelry products.

View the live data here

Weekly Webinar Series: COVID-19 Brand Operators Q&A

We’re hosting weekly Q&A webinars featuring leading brands and hearing how they’re responding to the COVID-19 pandemic. These virtual open forums allow you to ask questions and connect with brands that are experiencing the same issues as you and learn how they’re responding to the COVID-19 pandemic.

Missed any of the episodes? Read the highlights here.

Register Here

Resources From Brands That Are Helping Those in Need

We’ve aggregated offers for those in need from several brands, plus resources to help fight the damage from COVID-19 — from free products for healthcare workers to where to list your online store to get in front of consumers who want to support small ecommerce brands instead of a giant corporation.

Read More

ShipBob’s ‘Inside Logistics’ Video Series

Learn what goes on at our fulfillment centers in real time. Hear directly from our Chief Logistics Officer and VP of Operations on the latest news in logistics and how ShipBob is continuously adapting and innovating for you.

Watch Now

The Wall Street Journal
ShipBob set up coronavirus safety measures at its seven fulfillment centers in early March.

Jennifer Smith,
Logistics Reporter at The Wall Street Journal

Read the Story

Jen Smith
Leadership during COVID-19

We Lead With Intention

DhruvSaxena

Dhruv Saxena

Co-founder & CEO

Divey Gulati, COO Co Founder

Divey Gulati

Co-founder & COO

David Nichols

Sr. Director of Merchant Experience

Todd Bills, SVP Supply Chain

Todd Bills

Chief Logistics Officer

Customer Stories

Don’t just take our word for it — see why ShipBob is trusted by thousands of merchants

The reports that ShipBob provides show their dedication to transparency — things like actual transit times and whether they’re hitting their service-level agreements. They are really committed to their customers and keeping themselves accountable. Since we expanded into a second ShipBob fulfillment center, we even brought 13% cost savings to our bottom line.

Pablo Gabatto

Business Operations Manager at Ample Foods

There is a cost-benefit to having several fulfillment centers, as orders can be shipped from warehouses that are closer to customers and delivered very quickly. With ShipBob, I stay up-to-date with what’s shipped, physical inventory levels, and my company’s performance. They keep getting better, helping brands grow and expand at a ratio that other 3PLs might be a few years behind.

Matt Dryfhout,

Founder and CEO of BAKblade

Our business is almost all subscriptions, and ShipBob helps us offer reliable, affordable shipping that shows up at the same time each month. ShipBob’s analytics tool helps us a lot with planning inventory reorders, seeing when SKUs are going to run out, and we can even set up email notifications so that we’re alerted when a SKU has less than a certain quantity left.

Oded Harth,

CEO and Co-Founder of MDacne