If you’re an online retailer, chances are you’ve struggled with shopping cart abandonment: the phenomenon of shoppers adding items to their carts, then leaving before completing checkout. Cart abandonment is an issue faced by ecommerce businesses of all sizes, and while it may seem like an uphill battle, there are steps you can take to increase conversions.
By understanding shopping cart abandonment and why your customers abandon their carts, you can improve your customer experience and turn more browsers into buyers. Check out the infographic below to learn how to tackle this common ecommerce pain point!
To view our sources, click here.
Embed this graphic on your site
If you want to reduce shopping cart abandonment, understanding what customers want is key. When it comes to meeting expectations around shipping, ShipBob is here to help! Learn how to compete with giant retailers by meeting customer expectations around inexpensive 2-day shipping. Download “The Guide to Offering Affordable 2-Day Shipping.”