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About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 200+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

210+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

Delivery Lead Times: Definition + Strategies to Avoid Long Lead Times in Shipping  

Understanding lead times is crucial for running an efficient supply chain. Learn how to navigate lead times and how you can improve them.

By Published on February 24, 2025

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Anticipation Inventory Could Take Your Ecommerce Fulfillment Up a Notch

Learn what anticipation inventory is, how it benefits ecommerce brands, and strategies for leveraging it in your own inventory management.

By Published on February 17, 2025

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What is Ecommerce as a Service? Definition + Solutions

Here’s a deep dive into the ecommerce as a service model, what’s typically included, what kinds of businesses can benefit from it.

By Published on February 14, 2025

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Supply Chain Management: Everything You Need to Know (SCM Importance & Examples)  

SCM is critical to the success of any ecommerce business. Learn how to optimize and synchronize the different links of the supply chain.

By Published on February 10, 2025

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The 101 Guide to the Best Ecommerce Marketplaces for Selling Online 

Here are some of the best ecommerce marketplaces where you can sell products online, and what makes them great.

By Published on February 3, 2025

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Supply Chain Analytics 101: An Ecommerce How-To (+ Use Cases)

Learn the importance of implementing tools and technology to oversee supply chain performance, including access to supply chain analytics.

By Published on January 31, 2025

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What Ecommerce Businesses Need to Know About Goods and Services Tax (GST)

Learn what Goods and Services Tax (GST) is, why it’s important, and how to handle GST for your ecommerce business.

By Published on January 27, 2025

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Understanding Service-Level Agreements (SLA) in Ecommerce Fulfillment Logistics

Learn about the different types of service level agreements (SLAs), and how to implement SLAs in your ecommerce partnerships.

By Published on January 20, 2025

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How International Logistics Works: Goals, Challenges, & Winning Approaches 

Learn the benefits of launching into new markets, the challenges that come with international logistics, and how a 3PL can help your brand go global.

By Published on January 17, 2025

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Proof of Delivery (POD): How Delivery Confirmation Works (+ Important Documents)

Learn about the 3 different types of proof of delivery, plus best practices for creating your own POD system.

By Published on January 13, 2025

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