More From This Author

About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 250+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

250+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

How ShipBob Delivers Consistent, Reliable Customer Support

Here’s how ShipBob offers best-in-class support for ecommerce merchants, from comprehensive implementation to live chat, phone, and email support.

By Published on January 28, 2026

Read More

A Primer on Warehouse Scanning Systems: Everything You Need to Know (Types & Implementation Tips) 

Here’s a breakdown of the core components of warehouse scanning systems, plus best practices for implementation and tips to drive speed and accuracy.

By Published on January 19, 2026

Read More

Inventory Aging Reports: A Guide to Monitoring and Managing Older Stock 

Here’s how inventory aging reports work, why they matter, and how to use them to turn aging inventory from a blind spot into a strategic advantage.

By Published on January 12, 2026

Read More

Everything You Need to Know About Expanding Your Warehouse: Best Practices from the Industry Experts

Here’s what it really takes to scale your warehouse operations the right way, and how a partner like ShipBob can help.

By Published on January 5, 2026

Read More

EDI Logistics: The Complete Guide to Electronic Data Interchange in 2025

This blog walks you through how EDI can drive efficiency, reduce costs, and help you scale with confidence.

By Published on December 29, 2025

Read More

Your Definitive Multi-Carrier Parcel Management Guide & Solutions Resource 

Learn what multi-carrier parcel management really means, how it benefits growing brands, and how to implement it for your business.

By Published on December 22, 2025

Read More

The Definitive Guide to Batch Tracking: Systems, Use Cases, and Expert Tips

This breaks down how batch tracking works, when to use it, and how to build an inventory strategy that scales with your growth.

By Published on December 15, 2025

Read More

ShipBob’s 2025 BFCM Data: See How Brands Performed This Black Friday Cyber Monday Weekend

Check out ShipBob’s proprietary data to see how successful Black Friday/Cyber Monday weekend was for brands in 2025.

By Published on December 10, 2025

Read More

Cluster Picking: The Merchant’s Guide to Faster, More Efficient Order Fulfillment

Whether you’re scaling quickly or simply looking to streamline workflows, here’s how to make cluster picking work for your warehouse.

By Published on December 8, 2025

Read More

Customer-Centric Supply Chains: How to Meet Evolving Expectations While Driving Revenue

Here’s how to build a supply chain that puts the customer first without sacrificing efficiency, with actionable strategies for that competitive edge.

By Published on December 1, 2025

Read More