• Hands-on implementation for a smooth transition
• Fast onboarding, even during peak periods
• Dedicated Account Manager for one-on-one support
• Expert consultation on warehouse efficiency and change management

Brands like Taste Salud found the implementation process to be “seamless.” With experts guiding every stage of the onboarding journey, merchants can easily send their inventory to ShipBob, integrate their ecommerce store with ShipBob’s software (or implement ShipBob’s WMS in their own warehouses), and start fulfilling orders with the flip of a switch.

“The onboarding process was really, really easy – and that’s coming from someone that didn’t understand shipping at all! We were assigned an Implementation Specialist, and she helped us with everything: integrating our Shopify store to ShipBob’s dashboard, getting all of our inventory sent and stored in our first ShipBob fulfillment center, and making sure we had what we needed. It was all very seamless.”

Tyler McCann, Co-Founder of Taste Salud 

• Global scalability with a network of dozens of fulfillment centers worldwide
• Shorter transit times achieved through strategic inventory distribution
• Cost-savings on shipping that protect margins and delight customers

Brands like Semaine Health are thrilled with how much time, money, and hassle they save by distributing their inventory across ShipBob’s global fulfillment center network. They also love that ShipBob’s Inventory Placement Program automates inventory allocation based on real order data to minimize transit times and costs, and how ShipBob takes care of physically distributing inventory regionally. 

“Right after we partnered with ShipBob, we joined their Inventory Placement Program, which streamlines inventory distribution across the US, taking multi-location inbound shipments, inventory allocation, and rebalancing off merchants’ plates.

Since launching in the program, we’ve been able to allocate our inventory across 4 of ShipBob’s fulfillment centers in the United States, which cut our shipping times by a third – from 5.2 days down to about 3.6 days. Not only has transit time dropped, but at the same time we reduced fulfillment costs by over $2 per order compared with our old 3PL.”

Matt Crane, Co-Founder and Chief Science Officer at Semaine Health 

• Real-time inventory visibility to make data-driven decisions
• Key reports on orders, fulfillment, shipping, warehouse operations that deliver insight into supply chain performance 
• Timely shipping updates for enhanced transparency
• Seamless integrations with leading ecommerce tools

Brands like ARTAH love that ShipBob’s technology is designed to empower ecommerce businesses to scale. Whether it’s through direct integrations, real-time analytics, or an intuitive merchant dashboard, leading brands rely on ShipBob to deliver the software and solutions they need to scale. 

“ShipBob’s dashboard and systems are incredibly easy to use, and it puts fulfillment into layman’s terms. We have fulfillment information at our fingertips and anyone at the company can easily use the dashboard. Having access to advanced, real-time technology is really important for us, especially now as we continue to scale our brand. We wanted to work with a partner that was continually evolving and could place tech at the forefront. That’s exactly what we’ve gotten with ShipBob.”

Connor Stewart, Head of Operations + Impact at ARTAH

• Flexible fulfillment solutions to scale with growing order volume
• B2B and retail distribution services for seamless omnichannel expansion 
• Integrations for ecommerce marketplaces like Amazon and Walmart

Between steady growth and sudden surges, brands like Dossier appreciate that ShipBob has all the features and capability they need to scale, so they don’t have to switch partners as they expand. 

“Growing so fast has really underscored for us the importance of having a partner that can scale as fast as you do. Scaling is great, but it also comes with certain headaches – and while it’s a good problem to have, you need a partner that can handle your volume, even as it’s skyrocketing to over a million orders. With ShipBob, that capacity was never in doubt – and that was huge for us.” 

Sergio Tache, Founder and CEO of Dossier

• Responsive support and quick troubleshooting
• On-site or virtual WMS implementation
• Chat support for real-time assistance

When unexpected challenges arise, brands like Elle Sera are thankful they have a partner like ShipBob to help them fix problems fast. With dedicated support and multiple avenues for issue resolution, merchants can trust that expert support will be there when they need it most. 

“I’m a big believer in raving about really good quality service – especially when it comes to customer support. We hold ourselves to an extremely high standard for customer support, and we expect the same from our partners. The same can be said of everyone on the ShipBob team, down to the people picking and packing orders in the fulfillment center.

To not only pinpoint an issue right away but understand the impact it would have on me personally, and take the initiative to fix it, no questions asked – that proactivity is what makes ShipBob a truly fantastic partner and helps me trust that they have everything under control.”

Kelly Bond, Operations Manager at Elle Sera