ShipBob’s Winter ’26 Release
Introducing the latest updates from ShipBob to help you build a resilient supply chain and future-proof your fulfillment for 2026 and beyond.
Watch Webinar On-DemandShipBob Plus+ 🌎
ShipBob’s Network & Financial Advantages
New Returns Solution for ShipBob Plus 🇺🇸
Handle complex returns without operational overhead
ShipBob is introducing a new returns processing solution designed for mid-market apparel merchants to support more complex return requirements and SOPs.
This solution, launching soon out of our Fort Worth, TX Hub, allows us to accommodate refurbishments and other value-added services while providing end-to-end visibility across the entire returns lifecycle, helping brands recover value and streamline reverse logistics.
Get Started with New Returns
New Foreign Trade Zone (FTZ) Warehouses for ShipBob Plus 🇺🇸
Unlock cash flow and margin flexibility at scale
We are expanding our network with two new FTZ warehouses launching in 2026 – one in the Northeast in Q1 and another in the Midwest in Q2. This gives ShipBob Plus merchants greater control over when duties are paid and how inventory moves through the US market, building a more resilient fulfillment strategy.
Get Started with FTZ Warehouses
Fast-Track Receiving for ShipBob Plus 🌎
Get inventory dock-to-stock in 1 day or less
Qualifying ShipBob Plus merchants sending receiving orders to the Southwest Hub now have access to Fast-Track Receiving for a 24-hour dock-to-stock SLA (vs. standard 3-day). We’ll continue expanding this capability to more merchants and hubs through Q1 2026 for added flexibility and inbound inventory control.
Get Started with Fast Track Receiving
GMP & GFSI Compliance Updates 🇺🇸
Reduce risk for perishable or regulated products
ShipBob earned a BRCGS certification and AA scores (the highest possible rating) across GMP and GFSI audits at multiple fulfillment centers in Pennsylvania, California, and Texas, along with their supporting hubs. This level of compliance reduces operational risk and ensures consistent fulfillment across sales channels.
Get Started with Compliant FulfillmentShipBob’s Scale & Omnichannel Advantages
New ShipBob Madrid Warehouse 🌎
Strengthen your European fulfillment footprint
ShipBob’s Madrid fulfillment center opens in Q1 2026, and will enable fast, localized fulfillment across Southern Europe with 2-day delivery to Spain, Portugal, France, Italy, and beyond. With support for dangerous goods, TikTok FBM, and regional carriers (plus pick up and drop off locker options), brands can expand across Europe without compromising on customer experience.
Get Started with Spain Fulfillment
Retail Network & Compliance Expansion 🇺🇸
Fulfill to 200+ retailers consistently and compliantly
ShipBob now supports retail distribution and dropshipping via automated EDI for 200+ retailers, helping brands expand into new channels and strengthen existing relationships. Recent highlights include launching Arrae in Target and Dossier at CVS, in-store retail displays for Our Place at Costco and True Classic at Sam’s Club, and more. Our team of experts ensures products are retail-ready, shipped compliantly, and displayed on-brand at point of sale, providing a trusted foundation for growth and visibility.
Get Started with B2B Fulfillment
Shopify Markets Support 🌎
Expand globally while keeping fulfillment fast and local
ShipBob’s Shopify integration will support Shopify Markets later this quarter, enabling merchants to sell across multiple geographies while orders are fulfilled from the appropriate regional warehouses. Inventory and fulfillment will align with market-specific configurations in Shopify, helping prevent cross-border fulfillment when local inventory is available. Beta testing will begin at the end of Q1 2026, and interested merchants can contact their ShipBob support representative to participate.
Get Started with Shopify MarketsShipBob’s Full-Stack Technology Advantage
TrackBob Branded Tracking Page 🌎
Own the post-purchase experience for every order
This March, TrackBob will be moving beyond US domestic orders to support DTC orders from Shopify and ShipStation for all ShipBob customers in the UK, Canada, Australia, and US (support for the EU coming soon after). This unlocks branded tracking across more geographies and fulfillment models and makes it easy to keep end customers informed while reinforcing brand trust well after checkout.
Get Started with TrackBobNew IPP Settings Page 🇺🇸
Manage inventory placement with clarity and precision
Merchants using ShipBob’s Inventory Placement Program (IPP) can now view their IPP configuration settings directly in their ShipBob dashboard through a new IPP Settings page. This centralized view shows how SKUs should be ideally allocated across regions, highlights key inputs (like head & tail SKUs and rebalance points), and enables bulk updates where self-serve changes are allowed. That way, your team gets clearer insight into how inventory is allocated.
Get Started with IPPOur Customers Said…
ShipBob Plus
There are so many growth opportunities on the table for us – and because ShipBob Plus offers so many different solutions and growth levers, we’re able to leverage our existing partnership to scale instead of having to go out and find different providers for every new expansion.
Jessica Cedarleaf, VP of Operations at Tonies
Optimize Your Supply Chain
Using ShipBob’s lot management capability, we’re able to check our lot numbers and keep the warehouse accountable – but I’ve not had to step in to make sure that we’re sending out the right products because everything is automated. It’s been a big time-saver and made managing the whole lot aspect of our business much easier.
Oscar Gutierrez, Operations Fulfillment Manager at goPure
Delight Shoppers
Our business is complicated – we have a wide variety of products and we do a lot of customization – but ShipBob’s team has done an amazing job at learning our business, and the technology that drives ShipBob’s packing process ensures that every order gets fulfilled to our particular specifications.
Melissa Mosheim, DIrector of Operations at Aroma360
Sell Everywhere
Automating B2B through ShipBob’s EDI solution is massively helpful in decreasing the amount of administrative work we do behind the scenes. We save three full-time employees’ worth of work with that connection and ShipBob’s team is always available and ready if we need more support.
Danica Quilty, Ecommerce Director at Lyres
Go Global
After getting started in the UK, one of our biggest growth drivers has been entering new markets – especially those in Europe and the EU – which we’ve been able to do thanks to ShipBob’s global fulfillment network. We started storing inventory and fulfilling orders from ShipBob’s fulfillment center in the Netherlands about a year into our partnership, and it was a game-changer.
Connor Westby, Co-Founder of NutriPaw
Connect & Build Anything
ShipBob gives us a really clear view on the data we need. We can quickly go into the ShipBob dashboard and see, What are we shipping? How long does it take to ship? What is our time from order to door?
Nish Samantray, Co-Founder of Arrae
Explore Our Full Winter ’26 Release Notes
In addition to the above highlights, we’re releasing dozens of new features and updates to help you future-proof your supply chain in the new year and beyond.
Omnichannel Advantage
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Improved B2B Order Data Visibility 🌎
All B2B orders now display critical data points, including weights, dimensions, and other key metrics directly in the merchant dashboard once the order is packed. This enhanced visibility gives brands full oversight to verify accuracy, ensure compliance, and reduce operational risk for retail shipments.
Partial Order Cancellation for Shopify Integration 🌎
Coming later this quarter, Shopify fulfillment orders (FOs) will automatically stay aligned with ShipBob as orders are split, merged, or partially cancelled. Merchants will be able to manage partial cancellations based on shipment status, with eligible updates reflected in Shopify and ineligible requests clearly communicated via email.
Scale Advantage
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Delivered Duties Paid (DDP) Service Enhancements 🌎
We’ve expanded our DDP capabilities to provide improved service levels and more competitive rates across key cross-border routes.
For merchants using ShipBob’s DDP solution via FlavorCloud, we’ve updated carriers for standard DDP shipments originating from the UK and EU (with Australia coming soon), and launched a new standard DDP service from Canada. These changes improve delivery performance for cross-border orders while lowering total landed costs for end customers.
For merchants using ShipBob DDP via Global-E, we’ve added a new carrier for US outbound shipments, now available as a standard service level alongside their existing DHL Express offering. This gives merchants greater flexibility, better coverage, and improved economics.
ShipBob’s Global Locations 🌎
ShipBob’s Global Locations
Fulfill in-country or ship internationally (DDP or DDU) to 250+ destinations from any ShipBob location in the US, UK, EU, Australia, and/or Canada.
🇬🇧 United Kingdom
📍 Birmingham, Manchester, and Wellesbourne
🇪🇺 European Union
📍 The Netherlands
📍Spain Coming Soon
🇦🇺 Australia
📍 Melbourne and Sydney
🇨🇦 Canada
📍Toronto and Vancouver
🇺🇸 United States
📍 50+ across multiple regions
Support Advantage
No Tracking Carrier Claims 🌎
Merchants can now submit a no tracking claim through the ShipBob dashboard when a shipment never receives a tracking update from the carrier. When a shipment’s expected delivery date (based on its ship option) has passed, merchants can submit a claim that is credited for the full fulfillment cost plus applicable surcharges once approved. Learn more.
Full-Stack Technology Advantage
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New Warehouse Receiving Order Details Report 🌎
The new Warehouse Receiving Order Details report gives merchants a complete, end-to-end view of inbound inventory activity across ShipBob’s network. With historical visibility, flexible filtering, and easy exports, teams can quickly identify discrepancies, track receiving progress, and analyze inbound performance with confidence. Available now in the Analytics tab of the merchant dashboard.
Added HAZMAT Product Visibility in the Merchant Dashboard 🇺🇸
Merchants with HAZMAT products now have a dedicated HAZMAT tab in their product catalog, displaying critical attributes such as class, UN ID, and packaging requirements. While the information is view-only, this transparency providers clearer insight into regulatory requirements and helps brands plan fulfillment and answer operational questions efficiently.
New IPP API for ‘Get Inventory Distributions by WRO’ 🌎
ShipBob’s Developer portal now offers a new IPP API that allows merchants to programmatically retrieve inventory distribution details for any IPP receiving order, including how inventory is allocated once it arrives at the hub. This gives teams end-to-end visibility into inventory flow, enabling better forecasting, reconciliation, and system-to-system reporting at scale. Learn more.
Updated Store Integrations Settings Page 🌎
A revamped store management experience is launching that consolidates native store integrations (like Shopify, Amazon, ShipStation, and more) into a single, streamlined view. This update makes it easier to manage inventory, product, and order sync preferences, which saves time and optimizes workflows. Beta testing begins January 15th, merchants interested in participating should reach out to their ShipBob support contact to learn more.
Manage Created Apps 🌎
Coming soon, partners will have greater control over the apps they’ve built directly within the merchant portal. Partners will be able to update app details and settings, regenerate client secrets, and delete apps as needed.
SSO for ShipBob Dashboard 🌎
Merchants will soon be able to access the ShipBob dashboard using single sign-on (SSO) with their existing identity providers, delivering a more secure and frictionless login experience. Reach out to your ShipBob support contact to learn more about participating in beta testing.
Slack Integration 🌎
ShipBob’s Slack Integration provides real-time visibility into shipment issues by automatically alerting selected Slack channels when shipments move into On Hold or Exception status.
Parabola Integration 🌎
ShipBob’s Parabola integration is now live, allowing merchants to extend ShipBob with custom reconciliations, reports, and alerts without engineering or API setup. By pulling live data directly from ShipBob, teams can replace manual spreadsheets with automated workflows. Learn more.
Fulfill.io Integration Update 🌎
ShipBob’s Fulfil.io integration now syncs package-level tracking while keeping all packages under a single shipment. This improves visibility into individual tracking numbers and supports B2B requirements like generating one invoice per order, helping merchants stay compliant and avoid retailer fines. Learn more.
Cube Aware Cluster Picking for WMS Merchants 🇺🇸
Coming later this quarter, Cube Aware Cluster picking will help WMS merchants create more efficient pick waves by accounting for bin capacity alongside order size. By preventing bins from being overfilled and reducing the need to split orders across carts, this update improves picking accuracy, increases orders per cart, and helps teams prioritize critical orders to meet SLAs. If interested in participating in beta testing, WMS merchants can reach out to their Merchant Success Manager to participate.
Single Picking and Packing Flow for WMS Merchants 🇺🇸
Boost warehouse efficiency for single-unit orders with the new single picking and packing flow. This new process groups orders with single-item barcoded SKUs into one picking trip and streamlines packing steps, allowing pickers to handle more units in fewer trips and for packers to reduce scans and movements. This results in higher productivity and more orders processed each day. This feature will be available for all WMS merchants in Q1 2026.
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