Customization Suite  

ShipBob’s Customization Suite enables your business to create unforgettable unboxings that will delight your customers. Brands can use their own custom branded boxes and poly mailers, include marketing inserts to encourage repeat purchasing, and even give customers the option to include personalized gift notes. 

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Strategically distribute and place inventory  

With ShipBob’s Inventory Placement Program, brands can streamline operations and reclaim time previously spent on manually distributing inventory.  

Leveraging your historical order data, ShipBob’s proprietary algorithm automates inventory allocation by calculating the optimal split of inventory across our dozens of fulfillment centers that enables you to meet demand while minimizing shipping costs and transit times. From there, brands just need to send products to a single ShipBob receiving hub, and we’ll do the rest.  

We also provide replenishment recommendations to make inventory placement to help you save even more time and reduce stockouts.

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Lot tracking

Managing inventory with lot codes and expiration dates is essential for brands selling consumable goods. ShipBob’s lot tracking feature ensures full visibility and control over these products, from receiving to storage and fulfillment. Our system automatically prioritizes picking items based on expiration dates (FEFO), ensuring compliance and reducing waste.  

Merchants can easily designate lot products within the ShipBob dashboard, which triggers automated workflows for receiving and storage. Following industry best practices, each lot is stowed separately based on lot at time of receipt and our fulfillment centers track which lot codes are used in each order. In the event of returns, merchants can choose to dispose of, quarantine, or restock (for return-to-sender orders only) lot-controlled items, with expiration date photos submitted for verification.  

In the event of a recall, ShipBob can identify and isolate the affected lot according to the local traceability requirements of the regulatory body, whether domestic or international, and GFSI guidelines without disrupting the rest of your operations. We can track impacted inventory, orders, pick events, and customers, as we work with our team in the warehouse to dispose of inventory compliantly as needed.  

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Omnichannel fulfillment through a single partner 

ShipBob makes it easy to fulfill retail dropshipping and distribution orders via automated EDI for major retailers like Petco, Chewy, Target, and more, so you can reach customers wherever they shop while accessing real-time visibility and control across sales channels. Our solution lets you keep a shared pool of inventory that can be used for any DTC, B2B, or marketplace order. This flexibility helps prevent overstocking and stockouts, keeping cash flow healthy by ensuring you’re not tying up capital in excess inventory for a single channel. Our B2B fulfillment associates adhere to strict retailer guidelines to preserve your relationships and mitigate chargebacks, manage routing, and handle different carton configurations with expertise. 

Connectivity & integrations

ShipBob’s turnkey integrations with all major ecommerce channels and tools – including Shopify, NetSuite, SPS Commerce, Gorgias, Klaviyo, Loop, After Ship, and more – enable you to grow your business smarter, faster, and stronger than ever before. 

You can access the 50+ integrations on our App Store directly from your ShipBob dashboard to connect your tech stack to power your business and leverage ShipBob’s Developer API for custom builds.