Iskandar Puteri Fulfilment Solutions
If you’re ready to take your brand global — you’ve come to the right place.
No matter where your business is located, ShipBob can help you serve customers in international markets, including Malaysian cities like Iskandar Puteri.
Why Malaysia? The ecommerce market in Malaysia is expected to reach $12.6 billion by 2024, which means there is plently of opportunity to drive more sales and increase brand visibility.
Read on to learn how ShipBob simplifies the cross-border shipping process so you can ship orders to Malaysia and other global markets with ease.
I know ShipBob can remain a partner of ours as we grow even more — from expanding into additional fulfilment centres and distributing our inventory across the country to utilising more of their capabilities — all while maintaining that partner feel.
Co-Founder of FLEO
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Serve More Customers in Iskandar Puteri
International selling can be tricky and costly for many ecommerce businesses.
You have to worry about additional documentation and fees, including customs, import duties, and order tracking capabilities when a package leaves one country and enters another.
But when you partner with ShipBob, all your global shipping needs are taken care of. With ShipBob, you can ship international orders to Malaysia while saving time and reducing costs.
Our best-in-class cloud shipping technology is designed to optimise and automate the shipping process.
We also provide merchants with real-time updates on inventory stock levels, orders being processed, and international tracking for orders that have shipped via UPS, DHL, and FedEx.
ShipBob: a best-in-class global fulfilment partner
Although online shopping allows access to your products from customers all over the globe, international selling is much more complex than domestic shipping.
Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
That’s why fast-growing online brands in both the DTC and B2B space rely on ShipBob.
ShipBob offers an extensive 3PL network of fulfilment centres, to help you strategically expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of carriers to pick up from the facility due to bad weather.
“By distributing our inventory across these countries and regions, all of our customers are able to get their orders much faster while paying reasonable domestic shipping rates.
We want to continue to spread our brand internationally and are glad that more of our customer base can get better shipping rates and delivery times. We’re still a small operation, but with ShipBob we can be a more global company.”
Wes Brown, Head of Operations at Black Claw LLC
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.