George Town Fulfilment Solutions
The ecommerce market in Malaysia is expected to reach $12.6 billion by 2024.
Serving customers in Malaysia and cities like George Town is a great way to generate more sales.
But international shipping comes with its challenges, including higher shipping costs and longer delivery times.
With ShipBob, you can conquer these challenges and sell more in Malaysia and anywhere else in the world.
Read on to learn how!
When I first started looking at ShipBob, it sounded too good to be true with their international locations that could cover all my bases.
Founder & CEO of Juspy
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Serve More Customers in George Town
International selling can be tricky and costly for many ecommerce businesses.
You have to worry about additional documentation and fees, including customs, import duties, and order tracking capabilities when a package leaves one country and enters another.
But rather than looking at international shipping and fulfilment as a hassle, you can look at it as an opportunity for growth. ShipBob can help you navigate the complexity of cross-border shipping by offering international fulfilment solutions that help you reduce costs and transit times.
By keeping your inventory near where a bulk of your international customers are reduces the time in transit, allowing for international orders to get to customers faster and at a more affordable rate.
Choosing ShipBob as your international 3PL partner
ShipBob is a best-in-class international fulfilment provider. Our entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your supply chain.
ShipBob’s proprietary technology comes with built-in order and inventory management tools that make it easy to gather fulfilment, shipping, and demand forecasting insights all from one dashboard.
Using the real-time dashboard, you can view inventory counts in real time, set automatic reorder notification points, filter all orders by status, and more. By partnering with ShipBob, online brands have seen a significant rise in average order value and reduced cart abandonment.
“As we’ve grown internationally and in our general order volume, we’ve seen satisfaction go up. ShipBob was a key player and significant partner in helping manage what became unmanageable when we were shipping orders out ourselves.”
Matt Dryfhout, Founder & CEO of BAKblade
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.