Looking for a fulfilment technology solution for your online business?
ShipBob offers API-driven solutions, so you can easily integrate ShipBob’s fulfilment support into your customised internal workflow.
Read on to learn about ShipBob’s white labelled 3PL and fulfilment services.
Because we’ve built everything from our system directly into ShipBob’s API, our customers never know – or need to know – that ShipBob is shipping their orders. They just know Postal is getting the job done, and their customers are happy.”
VP, Alliances at Postal
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How does ShipBob’s white label fulfilment services work?
With ShipBob, you can integrate your online store(s) and other sales channels (including B2B ecommerce) to ShipBob’s cloud-based fulfilment solution.
From there, you can choose the ShipBob fulfilment locations you want to store inventory in, and orders will be processed and automatically sent to the nearest fulfilment centre.
With ShipBob’s Developer API, your business can take advantage of ShipBob’s fulfilment services and ensure that orders are being sent as if they’re coming from your business and not ShipBob. This creates a seamless automated logistics solution for your business.
ShipBob’s white label solutions takes care of the logistics, so you can focus on the customer experience. All you have to do is submit a warehouse receiving order (WRO), send your inventory to one or more ShipBob fulfilment centres, and we’ll take care of the rest.
This is also a great option for online stores that work with multiple product vendors. For example, tech startup Postal has allowed companies to streamline their corporate gifting by taking advantage of ShipBob’s API-driven platform.
The Postal team manages a lot of the inventory receiving details for our clients. We enter in the receiving order, send the client the shipping labels, and the clients send their items into ShipBob. Then, ShipBob receives the items and their team inventories it. Once the items are stocked, the products show up in the Postal platform for our clients to see.
When a client sends out branded swag, they go into the Postal platform, just like they would to place any order. The difference is when they check out an item that has ShipBob as the vendor, we send the recipient’s information through the API and ShipBob picks, packs, and ships the order. Once that’s done, ShipBob sends the shipping information back through the API to us.
ShipBob’s global omnichannel fulfilment services allows businesses to work with us based on their needs, including the decision to choose what fulfilment centre locations to store inventory in to deciding to run fulfilment in-house but still have access to our advanced fulfilment platform.
Even from just one fulfilment centre, ShipBob offers 100% 2-day shipping coverage across the continental US. With ShipBob, you can meet customer expectations around speed and convenience, and drive loyalty through reliable and fast shipping.
ShipBob has great relationships with all major couriers and provides discounted shipping rates. Depending on your exact needs, we provide a wide range of shipping options from international to expedited shipping.
If businesses is ramping up but you’re not ready to store inventory with a fulfilment provider, ShipBob’s WMS allows brands to fulfil orders from their own warehouse using our cutting-edge technology.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.