Petaling Jaya Fulfilment Solutions
Serving customers in Malaysia and cities like Petaling Jaya is a great way to generate more sales and expand customer reach, but international shipping can get costly.
Fortunately, if you’re looking to serve customers in Petaling Jaya, ShipBob can help.
ShipBob is an international 3PL that simplifies the cross-border shipping process and provides access to a growing, international fulfilment network so you can ship orders to Malaysia and other countries with ease.
Read on to learn about ShipBob’s premium fulfilment and shipping capabilities.
As we’ve grown internationally and in our general order volume, we’ve seen satisfaction go up. ShipBob was a key player and significant partner in helping manage what became unmanageable when we were shipping orders out ourselves.
Founder & CEO of BAKblade
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Serve More Customers in Petaling Jaya
Selling internationally isn’t as easy as fulfiling and shipping an order.
Unlike domestic shipping, you have to worry about additional documentation and fees, including customs, import duties, and order tracking capabilities when a package leaves one country and enters another.
But you don’t have to tackle international selling alone.
With ShipBob on your side, all your global shipping needs are taken care of. You can serve more customers across the world, including Malaysia, while saving time and reducing costs. We offer fulfilment centre locations across the world and our premium shipping technology automates shipping by identifying the best route and courier to use for each order.
ShipBob also provides global ecommerce busineses with real-time updates on inventory stock levels, orders being processed, and international tracking for orders that have shipped via UPS, DHL, and FedEx.
Why partner with an international 3PL like ShipBob?
Serving customers across the world doesn’t mean you only have to ship products from your home country. ShipBob offers a growing network of international fulfilment centre locations.
With ShipBob, brands selling internationally can store inventory closer to their customers. This way, you can continue to deliver fast shipping while cutting down on shipping costs.
No matter where you’re shipping to, ShipBob partners with major couriers to offer shipping discounts for ecommerce businesses looking to expand their reach.
“As our customer base grows, so does our global reach. Having orders shipping internationally, ShipBob’s affordable rates solved our need for international fulfilment capabilities.”
Carl Protsch, Co-Founder of FLEO
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.