Fulfilment Solutions for Johor Bahru Brands
The ecommerce market in Malaysia is expected to reach $12.6 billion by 2024.
Serving customers in Malaysian markets like Johor Bahru is a great way to generate more sales and expand reach.
But shipping to Malaysia can be costly and complex, holding businesses back from taking their brands global.
That’s where ShipBob comes in.
ShipBob can help simplify the cross-border shipping process so you can ship orders to Malaysia with ease.
Read on to learn about ShipBob’s international selling capabilities.
We did a lot of research on where to go for fulfilment. We’d initially been thinking of some more local businesses, but we knew we had plans to scale and grow overseas later on, and that was our biggest reason for choosing ShipBob.
founder of Craft Club Co.
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Serve More Customers in Malaysia
When shipping orders across the world, you have to worry about additional documentation and fees, including customs, import duties, and order tracking capabilities when a package leaves one country and enters another.
But when you partner with ShipBob, all your global shipping needs are taken care of.
With ShipBob, you can ship international orders to Malaysia while saving time and reducing costs. Our best-in-class cloud shipping technology is designed to optimise and automate the shipping process.
We also provide merchants with real-time updates on inventory stock levels, orders being processed, and international tracking for orders that have shipped via UPS, DHL, and FedEx.
ShipBob is a global fulfilment provider and works closely with ecommerce businesses to deliver orders as quickly and accurately as possible by reducing overall costs.
With a growing, international fulfilment presence, you have the option to split inventory across multiple fulfilment centres based on where customers are located across the world.
Rather than investing time and money into building an international logistics strategy, ShipBob grants access already to a robust distribution network and technology needed to meet customer demand, even internationally, with faster, affordable, and consistent shipping.
Once an order is shipped, you are sent tracking information, so you can automatically share it with your customers. ShipBob also partners with major couriers to offer discounted domestic and international shipping rates.
You can view ShipBob’s list of operated fulfilment centre locations here.
“I’ve also been fortunate to ship orders to customers from around the world. The process of shipping internationally to optimise costs has been easy. There’s no difference on my website for international shipping except adding tariff codes on products. Otherwise ShipBob handles everything for me.
Best of all, the price that ShipBob charges to ship internationally is less than it costs for me to print a USPS label myself.”
Anastasia Allison, founder of Kula Cloth
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Learn more about Prymal’s growth
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Learn more about BAKblades’s growth
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Learn more about Ombraz’s growth
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.