Kenya Fulfilment Services
Looking for a fulfilment solution in Kenya?
Kenya is a booming ecommerce market in Africa, with an estimated growth of $4,492.00 million by 2025.
But you don’t need a fulfilment location in Kenya to serve customers in this market.
Rather than solely relying on a fulfilment location in Kenya, you can partner with a omnichannel fulfilment solution like ShipBob.
Read on to learn about ShipBob’s international shipping and fulfilment solutions.
While we’re based in the US, a quarter of our sales are international. It looks like international sales will overtake US sales in a few short years — so we are definitely using ShipBob’s international fulfilment centres! We’ve found that there is consistent demand for our products abroad, and ShipBob’s ever-expanding global fulfilment network enables us to tap into that demand much more cost-effectively.
COO of The Adventure Challenge
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Better serve Customers in Kenya, Africa
ShipBob operates fulfilment locations across the world and can help you simplify the cross-border shipping process.
With ShipBob, you can sell to more customers across the globe while reducing shipping costs and transit times.
Our best-in-class cloud shipping technology is designed to optimise and automate the shipping process.
ShipBob also provides merchants with real-time updates on inventory stock levels and you get access to a team of global expansion experts for strategic guidance and recommendations for how, when, and where to expand your business globally.
ShipBob: a best-in-class global fulfilment partner
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges.
Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
“We realised that this time, we had to find a global fulfilment provider with expertise in US fulfilment — which led us back to ShipBob. ShipBob’s software was much easier to use than our previous local provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.”
John Greenhalgh, Co-Founder of A Year of Dates
ShipBob helps you navigate the complexity of international selling with access to a global network of fulfilment centres so you can easily expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of couriers to pick up from the facility due to bad weather.
“Our product is new and innovative, so this was a big trend in our customer service tickets. Since implementing DDP shipping, we have seen a drastic drop in these types of inquiries and a lift in revenue of almost 25%! I love how well integrated the ShipBob software is throughout the entire ecommerce ecosystem and how fast and reliable of a service it is.
It is extremely empowering to not have to worry about the fulfilment side and be able to focus on our core competencies in the business. Not to mention we have awesome merchant success managers who are always ready to answer whatever questions we throw their way!”
Paul Jackson, Co-Founder of Animalhouse Fitness
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
We ship all over the world
We use our network of fulfillment centers to help you strategically split and manage your inventory to reduce shipping costs and transit times.