Kenya Fulfillment Services
Looking for a fulfillment solution in Kenya?
Kenya is a booming ecommerce market in Africa, with an estimated growth of $4,492.00 million by 2025.
But you don’t need a fulfillment location in Kenya to serve customers in this market.
Rather than solely relying on a fulfillment location in Kenya, you can partner with a omnichannel fulfillment solution like ShipBob.
Read on to learn about ShipBob’s international shipping and fulfillment solutions.
While we’re based in the US, a quarter of our sales are international. It looks like international sales will overtake US sales in a few short years — so we are definitely using ShipBob’s international fulfillment centers! We’ve found that there is consistent demand for our products abroad, and ShipBob’s ever-expanding global fulfillment network enables us to tap into that demand much more cost-effectively.
COO of The Adventure Challenge
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Better serve Customers in Kenya, Africa
ShipBob operates fulfillment locations across the world and can help you simplify the cross-border shipping process.
With ShipBob, you can sell to more customers across the globe while reducing shipping costs and transit times.
Our best-in-class cloud shipping technology is designed to optimize and automate the shipping process.
ShipBob also provides merchants with real-time updates on inventory stock levels and you get access to a team of global expansion experts for strategic guidance and recommendations for how, when, and where to expand your business globally.
Although online shopping allows access to your products from customers all over the globe, international fulfillment services present entirely new challenges.
Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
“We realized that this time, we had to find a global fulfillment provider with expertise in US fulfillment — which led us back to ShipBob. ShipBob’s software was much easier to use than our previous local provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.”
John Greenhalgh, Co-Founder of A Year of Dates
ShipBob helps you navigate the complexity of international selling with access to a global network of fulfillment centers so you can easily expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of carriers to pick up from the facility due to bad weather.
“Our product is new and innovative, so this was a big trend in our customer service tickets. Since implementing DDP shipping, we have seen a drastic drop in these types of inquiries and a lift in revenue of almost 25%! I love how well integrated the ShipBob software is throughout the entire ecommerce ecosystem and how fast and reliable of a service it is.
It is extremely empowering to not have to worry about the fulfillment side and be able to focus on our core competencies in the business. Not to mention we have awesome merchant success managers who are always ready to answer whatever questions we throw their way!”
Paul Jackson, Co-Founder of Animalhouse Fitness
How ShipBob improves your fulfillment and logistics
Save on fulfillment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.
Learn more about Prymal’s growth
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Learn more about BAKblades’s growth
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.
Learn more about Ombraz’s growth
With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.