Durban Fulfilment Solutions
Looking for a fulfilment to serve customers in Durban and other cities across South Africa?
The ecommerce market in Africa is worth over $28 billion and it will continue to grow year after year.
To help you serve customers in Durban, ShipBob offers global shipping solutions, so you can ship to South Africa from the US or wherever you do business.
Read on to learn about ShipBob’s international shipping capabilities.
I’ve also been fortunate to ship orders to customers from around the world. The process of shipping internationally to optimise costs has been easy. There’s no difference on my website for international shipping except adding tariff codes on products. Otherwise ShipBob handles everything for me.
founder of Kula Cloth
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Serve More Customers in Durban
If you’re a global brand, you’d be missing out on opportunity if you didn’t serve customers in cities like Durban.
Expanding customer reach throughout Africa offer an opportunity to generate more sales and increase brand visibility.
But international selling can be costly and complex, holding businesses back from taking their brands global.
That’s where ShipBob comes in.
To help you tap into the ecommerce market in Africa, ShipBob offers best-in-class global shipping capabilities — saving you time and money in the long run.
ShipBob: a best-in-class global fulfilment partner
ShipBob is a best-in-class international fulfilment provider.
ShipBob’s global fulfilment network is powered by a centralised, proprietary technology, providing more visibility, transparency, and consistency throughout your ecommerce supply chain.
With ShipBob, you can store inventory in multiple fulfilment centre locations across the world.
When an order comes in from Africa, the order will be automatically routed to the nearest location to optimise cost and delivery times.
“We’re not only leveraging ShipBob as a domestic partner, but a global one too. ShipBob is helping us expand internationally and navigate a lot of the technical kinks that come along with that growth.No one will tell you that going global is easy.
But we feel like our partnership has helped alleviate many of those pain points. ShipBob has demonstrated its commitment to our partnership by making the international fulfilment process easier for us.“
Ben Jablow, VP, Alliances at Postal
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.