Selling merchandise is a leading market in ecommerce.
But not only do fans and customers want merchandise — they want it fast!
That’s why brands that sell merchandise partner with a logistics partner that enables fast fulfilment.
ShipBob is a premium merchandise logistics provider, offering the fulfilment infrastructure, best-in-class technology, data and analytics, and expertise and support to enable growth.
By partnering with ShipBob, merchandise brands can meet customer expectations by tapping into services and capabilities such as 2-day shipping, faster delivery speeds, and fulfilment automation to quickly scale.
Read on to learn how ShipBob can help you grow your business.
We love that ShipBob actually operates its fulfilment centres — they know their operations and they are very clear about it.ShipBob having multiple locations was also huge for us. Keeping our inventory in Chicago and Los Angeles has brought cost savings since we ship from the locations that are closest to the customer.
Founder of SubSubmarine
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What is merchandise logistics?
Merchandise order fulfilment refers to the managing an efficient supply chain that enables fast delivery. It involved receiving inventory, picking and packing, and shipping merchandise orders to customers and fans.
From CDs and signed posters to band t-shirts and hats, efficient and affordable merchandise fulfilment is an important part of building your brand.
Why choose ShipBob for merchandise logistics
If working with a 3PL seems like the right choice for your merchandise fulfilment, consider partnering with ShipBob.
ShipBob is a best-in-class merchandise logistics partner that offers simple, fast, and affordable retail fulfilment for ecommerce brands.
“Last time we shipped our own packages, it took us 3 weeks. It took ShipBob less than 2 days. I couldn’t wait to delegate this business over, because the stress level was through the roof. I am just so grateful for ShipBob.”
Andrea Hamilton, founder of The Finer Things 1920
Here is an overview of ShipBob’s merchandise logistics solutions:
Multiple distribution centres
Thanks to the internet and global communities, fans can be from around the world.
ShipBob offers a network of fulfilment centres, to help you strategically expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and reduces shipping costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of couriers to pick up from the facility due to bad weather.
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
ShipBob’s international locations are powered by the same 3PL software, which enables consistency throughout supply chain.
Optimised shipping strategy
When an order is placed, ShipBob’s algorithm will send the order to the closest fulfilment centre to automatically enable the fastest and most cost-effective shipping route. ShipBob also offers 2-day shipping options for qualified customers (depending on their location and the nearest fulfilment centre), which offers affordable and fast shipping for customers.
“Running a music label, order volume fluctuates as it is based on certain times when an album drops. We don’t have continuous promotions running, and months can go by before a new physical product is ready to sell. I also couldn’t get order volume discounts if I set up an account with DHL or FedEx on my own, which have steep minimums.”
Lee Nania, Founder of SubSubmarine
Streamlined data and analytics
As you expand into new channels, you will need to aggregate logistics data, which provides insights in the entire inbound and outbound logistics process.
Having full visibility into your supply chain helps to keep fulfilment logistics costs down, improve speed of deliveries, and consistently meet demand despite sales fluctuations.
With ShipBob’s free analytics and data reporting tool, you don’t need to juggle multiple spreadsheets anymore. ShipBob makes it easy to automatically track your orders and inventory and provide insights into fulfilment performance, shipping, future demand, logistics costs, and more.
Returns are an unavoidable part of selling merchandise online. ShipBob helps ecommerce merchants automate the returns process, making a typically difficult process more simple and streamlined.
When a customer returns an order, ShipBob will process the return and restock or dispose of the item depending on your preferences. This makes the process easier for both you and your customers; you won’t have to handle returns in-house, and customers can easily track the status of their return shipment.
How ShipBob works
Getting started with ShipBob is simple.
Once you sync your online store to our technology, we help get you up and running quickly. As soon as we receive you inventory, the orders are automatically sent to the closest fulfilment centre to the order’s destination to be picked, packed and shipped.
Read on to learn more about how ShipBob works.