ShipBob offers marketplace fulfilment services for direct-to-consumer brands. We help simplify and optimise your logistics by providing the infrastructure, technology, expertise, and support you need to optimise your fulfilment strategy.
With a growing global fulfilment network powered by proprietary technology, ShipBob can help you reduce shipping costs and transit times, so you can expand your customer reach, while spending less time and energy on all-things logistics.
After a thorough search of companies that could give us something akin to Amazon and its delivery capabilities, we chose ShipBob.
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Marketplace fulfilment by ShipBob
ShipBob offers marketplace fulfilment solutions for ecommerce businesses looking to diversify their fulfilment strategy.
ShipBob and Walmart are integrated to streamline order fulfilment. You can link your Walmart store to ShipBob, sync your inventory, and import your orders. Once set up, orders are automatically sent to ShipBob and fulfiled at the fulfilment centre closest to the end customer for fast shipping and easy returns for buyers. In addition to Walmart shipping, ShipBob can help fulfil orders placed on your ecommerce website. ShipBob has helped thousands of direct-to-consumer brands of all sizes drive revenue by fast and affordable shipping.
ShipBob integrates directly with your eBay store for automated order fulfilment. When a sale goes through on your eBay store, that order is automatically pushed to the activated ShipBob fulfilment centre closest to the order’s destination. When ShipBob fulfils that order, you will automatically receive tracking updates on your orders page in Ebay, and the unique tracking number will link directly to the courier’s website for up to date order tracking.
Using middleware such as ShipStation or OrderDesk, ShipBob can connect to your Etsy store and fulfil your Etsy orders. These integrations can also be used to bridge all of your online platforms together, and have all orders sync through one main portal.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.