Looking to sell more across the globe?
ShipBob offers a growing 3PL network with retail fulfilment locations worldwide. No matter where your customers are located, ShipBob can help you meet customer expectations while savings on logistics costs as you expand your business.
Our 3PL network enables you to establish an ideal inventory allocation strategy by storing inventory where there is most demand.
Learn more about the benefits of ShipBob international 3PL network.
We want everyone to get their Ombraz in a few days or less with no duties at delivery. Our goal is to remove the barriers to purchase. Now, a customer can get their package without spending an extra 25 euros or Canadian dollars after purchasing a pair of sunglasses.
Co-Founder of Ombraz Sunglasses
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Benefits of ShipBob’s international 3PL network
There are several benefits to partnering with ShipBob as you grow your global online brand.
Multiple distribution centres
ShipBob offers a an extensive 3PL network of fulfilment centres, to help you strategically expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of couriers to pick up from the facility due to bad weather.
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
ShipBob’s international locations are powered by the same 3PL software, which enables consistency throughout supply chain.
“ShipBob has multiple fulfilment centres in the US, one in Canada, one in the EU, and one in the UK.* All locations filter back into one centralised warehouse management system, so everything is under the ShipBob umbrella.
By distributing our inventory across these countries and regions, all of our customers are able to get their orders much faster while paying reasonable domestic shipping rates.”
Wes Brown, Head of Operations at Black Claw LLC
*Click here to view all our international locations.
Meet delivery time expectations
Not only to customers expect fast and affordable shipping for domestic orders, it’s also not uncommon for it to take a month for an international order to be delivered. So how can you meet customer expectations across the globe?
With ShipBob, you’re able to create a better experience for your international customers by storing inventory within different countries.
Keeping your inventory near where a bulk of your international customers are located reduces the time in transit, allowing for international orders to get to customers faster.
“As we expand our online presence into Canada, both directly and selling through Walmart, we knew we needed a trusted fulfilment partner with a physical presence in Canada. We have seen that Canadian customers order more when they know the order ships from within Canada and they do not need to worry about additional taxes if the order comes from the US.
From our history through the years with ShipBob, it was a no-brainer to expand into other markets with them knowing that they have done their due diligence to meet the ShipBob standard.”
Marc Fontanetta, Director of Operations at BAKblade
Lower shipping costs
By utilising ShipBob’s robust 3PL network you can significantly reduce shipping costs for both domestic and international orders.
For example, if you operate your business outside of the US, you can reduce the distance a package travels, which means you can ship to lower shipping zones in the US.
“When I first started looking at ShipBob, it sounded too good to be true with their international locations that could cover all my bases (eventually even getting into the United States and Canada). We just got started in ShipBob’s EU fulfilment centre and will expand to continue building momentum in the UK.
When I was shipping orders myself, what I paid per order is the same price now to pick, pack, and ship orders through ShipBob. It’s even much cheaper to ship to certain countries, which used to take ages and often got lost with localised post here. Now, I have very transparent pricing, and I can easily run and plan my business.”
Leonie Lynch, Founder & CEO of Juspy
ShipBob also offers bulk discounted shipping rates with domestic and international couriers. That way, you can pass the savings off to your customers and offer better shipping incentives, such as free shipping.
It’s easy to get started
Once you sync your online store to our technology, we help get you up and running quickly. As soon as we receive you inventory, the orders are automatically sent to the closest fulfilment centre to the order’s destination to be picked, packed and shipped.
From the ShipBob dashboard, you can track inventory in real time, view order fulfilment and shipping insights, forecast demand, and much more.
Read on to learn more about how ShipBob works.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.