Gift Set Fulfilment Services
Nothing makes gift shopping easier than gift sets.
As an online brand, offering gifts sets for your customers can easily drive more sales and increase average order value.
But offering several products as one item requires a more complex fulfilment strategy.
ShipBob helps brands with gift fulfilment, so they can attract more customers and grow their business.
Bundling in ShipBob is my favourite feature. I can set up bundles quickly and it doesn’t change anything for customers on the front end, nor do I have to go to my packing company or manufacturer.I just link SKUs together in ShipBob and customers can buy 3-4 bracelets in a bundle.
Torii Rowe,
COO & Co-Founder of MANSSION
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What is gift set fulfilment
Gift sets offer several different items as one product to provide a discount for customers. These types of products are curated by theme or a use-case. Here are some examples of common gift sets:
- Spa gift set: bath salts, facial mask, and body lotion
- Makeup gift set: Eye shadow, lipstick, and mascara
- Wellness gift set: yoga mat, candle, and herbal teas
Gift sets require extra attention in the fulfilment process, including picking the items for the gift set, packaging the items together, and shipping them out efficiently and accurately. ShipBob offers gift set fulfilment services, including product bundling.
Benefits of partnering with a 3PL like ShipBob
With a global fulfilment network and best-in-class technology, ShipBob offers a wide range of ecommerce fulfilment capabilities to help you establish a logistics strategy that meets your needs and provides a great customer experience.
Here are a few of the biggest benefits of partnering with ShipBob.
Track inventory in real time
With ShipBob, you’re given full visibility into which items are being picked from their separate storage units to ensure orders are being shipped out correctly. You can still track inventory levels and sell these products separately or as part of a bundle.
Using the ShipBob dashboard, you can easily control stock at each location, identify best-selling versus slow-moving inventory, and set automatic reorder points, and much more.
“With ShipBob, we were able to mark any combination of SKUs as a unique bundle and select the component SKUs right through the dashboard. Each time that bundle was fulfiled by ShipBob, we could see the individual components that were physically picked, and we would know that the order went out as expected.
ShipBob also allowed us to make changes to bundles on the fly with complete control and visibility, which is important in monthly subscription boxes, holiday bundles, and many more scenarios.”
Gerard Ecker, Founder & CEO of Ocean & Co.
Go global with international fulfilment
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
ShipBob’s growing international network allows you to expand into new markets with ease and provide a consistent customer experience no matter where they live.
Optimise shipping
If you offer gifts, most likely you see the most sales during the holiday shopping season. To prepare for the busy holiday shopping season, it’s important to have a process in place that will fulfil orders quickly and ship them out efficiently.
From international shipping capabilities to offering 2-day shipping options, ShipBob can help you optimise your shipping strategy.
When an order is placed, ShipBob’s algorithm will send the order to the warehouse closest to the customer to offer the fastest and most cost-effective ecommerce shipping options.
ShipBob also offers the ability to split inventory across multiple fulfilment centre locations. This distribution model significantly reduces shipping costs and speeds up transit times.
How ShipBob works
Getting started with ShipBob is simple. Once you sync your online store to our technology, we help get you up and running quickly. As soon as we receive you inventory, the orders are automatically sent to the closest fulfilment centre to the order’s destination to be picked, packed and shipped.
From the ShipBob dashboard, you can set automatic reorder points, view advanced data and analytics to understand performance, and much more.
Read on to learn more about how ShipBob works.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Inventory management
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
