One network and global pool of inventory 

With fulfilment centres across the UK, Europe, Australia, and Canada, ShipBob’s fulfilment network enables merchants to expand internationally with ease. Store inventory within these countries to minimise duties and shipping costs for local customers, and manage inventory across borders and channels through a single partner.  

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Customisation Suite  

ShipBob’s Customizations Suite enables your business to create unforgettable unboxings that will delight your customers. Brands can use their own custom branded boxes and poly mailers, include marketing inserts to encourage repeat purchasing, and even give customers the option to include personalised gift notes.   

Scalable fulfilment for peak seasons 

ShipBob is built to handle any surge in demand, from seasonal spikes to viral product drops. With real-time insights into inventory, order status, and transit times, we ensure increasing order volumes are fulfilled quickly and accurately. Our data-driven forecasting prepares inventory across our network to keep operations running smoothly.  

Using wearable devices and our proprietary WMS, our fulfilment associates can ramp up faster on things like barcode scanning and system checks. This efficiency reduces training time, optimises labour usage, and ultimately lowers costs for you. Plus, our batch picking capabilities optimise efficiency for large volumes of the same order, allowing us to pass on cost savings from reduced operational overhead to you. 

Returns  

Processing returns should be as easy as processing orders – and with ShipBob, it can be. Brands can handle both return-to-sender and customer-initiated returns through ShipBob, and we will restock, dispose of, or quarantine returned products automatically according to your preference. You can also access direct integrations with partners like Loop and AfterShip to provide shoppers with a seamless returns experience.

Omnichannel fulfilment through a single partner 

ShipBob makes it easy to fulfil retail dropshipping and distribution orders, so you can reach customers wherever they shop while accessing real-time visibility and control across sales channels. Our solution lets you keep a shared pool of inventory that can be used for any DTC, B2B, or marketplace order. This flexibility helps prevent overstocking and stockouts, keeping cash flow healthy by ensuring you’re not tying up capital in excess inventory for a single channel. Our B2B fulfilment associates adhere to strict retailer guidelines to preserve your relationships and mitigate chargebacks, manage routing, and handle different carton configurations with expertise. 

Connectivity & integrations

ShipBob’s turnkey integrations with all major ecommerce channels and tools – including Shopify, NetSuite, SPS Commerce, Gorgias, Klaviyo, Loop, After Ship, and more – enable you to grow your business smarter, faster, and stronger than ever before. 

You can access the 50+ integrations on our App Store directly from your ShipBob dashboard to connect your tech stack to power your business and leverage ShipBob’s Developer API for custom builds.