Your Career Fulfiled
At ShipBob, we are solving some of the most difficult problems in global commerce. As a member of the team, you will have the opportunity to help us forge a path in this industry while writing the story that will make your career.
What Is ShipBob?
ShipBob is a cloud-based logistics platform delivering best-in-class fulfilment solutions. There are over 7,000+ brands who trust our fulfilment services and global network to help scale their ecommerce businesses.
Our Mission
Your best work starts here.
It’s our mission to provide seamless end-to-end logistics solutions for our small and mid-size merchants so they can focus on what matters: creating exceptional customer experiences. And this is how we see our way forward, helping businesses be more successful online. Browse our About Us page, or check out our YouTube channel.
Our Culture
We believe everything
is achievable.
As we tackle challenges across the supply chain, we have the opportunity to stretch, learn, grow, and blaze a new path. This environment is a place where you can take risks and be empowered to do the best work of your career.
With an expansive network, we are surrounded by resilient entrepreneurs and creative problem-solvers from diverse cultures that are united in their commitment of service to the global community through trust, feedback, and common purpose.
We are stronger, more resilient, and more creative through transparency. Our best solutions can come from anywhere if we are all aligned on the same mission. With this belief, everyone at ShipBob adopts an ownership mindset with an all-hands-on deck approach.
Where we work
ShipBob is a remote-first company, allowing for a hybrid, flexible work environment. Join our growing employee base with colleagues in the following locations.
WHY WORK AT SHIPBOB
Perks and benefits
Our team members bring their whole selves to work, and we believe in supporting them and their families outside of work too. We design our best-in-class benefits package by putting employees first.
Parental Benefits
ShipBob offers up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents. Hourly Associates are eligible to receive $250 monthly for childcare. India team members are eligible for 26 weeks of maternity leave and 2 weeks of paternity leave.
Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
For salaried employees in the United States, we offer unlimited PTO and 10 paid sick days per year. Team members in India are eligible for 12 days of all purpose leave, 15 days of earned leave, 3 days of bereavement leave, and 12 public holidays. We also offer a PTO accrual program for hourly team members. In addition, all salaried employees are eligible for 1 wellness day per quarter.
Healthcare
We know that if we are not taking care of ourselves and our loved ones, we’re not best positioned to take care of our customers and each other. We are proud to offer medical, dental, and vision insurance for employees and their dependents. In addition to great healthcare coverage, we also offer short-term and long-term disability, and access to mental health resources.
Financial Wellbeing
In addition to a competitive compensation package, our US team members are eligible for a 401(k) with a company match, and RSUs. Vesting starts on the grant date, and no purchase is required.
Referral Bonus Program
An incentive award is given to current employees who bring new talent to the company by referring applicants who are selected and successfully employed.
Pet Insurance
Our furry friends need care too, which is why we offer pet insurance through Nationwide for all US team members.
Professional Development Reimbursement
We are proud to provide team members with professional development opportunities that increase their skills and enhance their careers. Full-time employees who have been with ShipBob for at least 90 days are eligible for reimbursement for approved development costs, such as membership fees to professional organisations, seminars, and courses.
Vice President, Client Acquisition
Marina Golemis
I found out I was expecting my first daughter only months after joining ShipBob. Naturally I was apprehensive to share the news as I was not sure how it would impact my career and the company’s confidence with me. I was met with unconditional support from everyone I told, including my direct manager. It gave me so much confidence going out on maternity leave knowing my job was safe when I returned. Not only was my job safe, I was able to earn 3 promotions in 3 years while having 2 children and going on maternity leave twice! Being a working mother is not easy but having the support of your company makes it not only possible, but sets me up for success both professionally and personally.
Senior Merchant Care Representative
Terese Bostick
My favourite part about flexible PTO is the fact that I can take some time to myself at any time that I would like. It prevents me from having burnout. PTO along with wellness days helps keep me grounded and keeps my mental health healthy. On my last PTO, I came up to Chicago to visit family and friends that I haven not seen in a while. It was a great time. On my last wellness day, I was actually able to take care of some things that I have been putting on the backburner. It felt good to have those errands accomplished.
Applying to join ShipBob
Interview preparation and process
We are committed to delivering an equitable, consistent, and effective recruitment process, and we want all candidates – from entry level to leadership – to have access to the same resources. At ShipBob, we care deeply about building a more inclusive workplace, and that begins with hiring. With that in mind, we’ve outlined what you can expect from the interview process and how to prepare.
PREPARING
Update your resume, and be ready to discuss your values, working style, and past experience. Conduct research and have questions ready for the team.
HOW TO DRESS
Our dress code is casual – feel free to dress as such or whatever you feel most comfortable in.
POST-INTERVIEW FEEDBACK
We appreciate the investment of your time in the interview process, which is why we want to provide you with as much detailed feedback as possible. Be prepared to provide feedback on your interview experience.
WHO YOU WILL MEET
Your potential future team! The interview process is your opportunity to envision yourself at ShipBob. Be your authentic self – the team wants to get to know who you are.
The interview Process
What to expect
The (Un)Official ShipBob History
The post office blacklist, a package for the Pope, the ‘Ah-ha!’ moment, and more. Tune in for the *real* ShipBob story you won’t hear anywhere else.
Join our team
We’d love to get to know you
Browse our open positions, discover an amazing career waiting for you
at ShipBob, and apply today.
