Elevate Gift Fulfilment With The 3PL Tech And Expertise Your Brand Needs
Stay stocked for peak seasons, deliver memorable unboxings while keeping shipping costs in check.
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What gift brands need from a fulfilment partner
Gift brands face seasonal demand spikes, high SKU variation, and pressure to deliver on time with premium presentation. Here are the most important fulfilment challenges to solve when selecting a partner.
Inventory planning for seasonal demand spikes
Holiday rushes can quickly deplete inventory or leave excess stock behind. Choose a fulfilment partner that offers real-time visibility, demand forecasting, and the ability to distribute inventory across multiple locations.
Personalising the unboxing experience at scale
The use of branded boxes, inserts, and gift notes can slow operations as volume grows. Choose a provider that can support this at scale and store your custom packaging as SKUs and even print gift notes on demand to help maintain speed while you scale a premium unboxing experience.
Meeting delivery date promises without overspending
Late arrivals can force costly shipping upgrades when every order leaves one site. Look for a 3PL with multi-location, in-country fulfilment to reduce shipping zones and meet delivery windows cost-effectively.
Managing ever-changing SKUs and limited editions
Limited-edition colours and themed bundles can double your SKU count overnight and challenge inventory accuracy. Look for a fulfilment partner with technology that lets you easily manage and track SKUs and surface reorder points for each variant.
Handling DTC gifts and bulk corporate orders together
A birthday mug may ship to one address while a pallet of appreciation boxes heads to a corporate office. Look for a 3PL that helps you cut costs by using a single partner and platform that unifies DTC parcels with bulk and B2B workflows, including EDI-compliant fulfilment for major US retailers, by keeping all inventory in one pool.
Processing high-volume returns after major holidays
After major holidays, duplicate gifts and colour swaps may surge, requiring efficient return processing. Choose a 3PL that lets you set restock, quarantine, or dispose of returns and even integrates with returns portals like Loop or Aftership to help manage these returns efficiently.
ShipBob’s fulfilment solutions that gift brands care about
ShipBob’s 3PL solutions are built for gift brands, combining forecasting tools, custom packaging options, and global distribution. Here’s how our fulfilment platform helps brands meet demand and delight customers.
Smarter inventory forecasting
ShipBob’s advanced analytics and Inventory Placement Program (IPP) help you anticipate demand and optimise stock across multiple US fulfilment centres, even for just best-sellers. IPP’s AI-driven forecasting accounts for seasonality, so you can prep for peak periods and avoid stockouts or overstock.
Custom packaging at scale
ShipBob stores your branded boxes, inserts, and gift notes as unique SKUs, and can print gift notes on demand at pack. This lets you use your provided materials to scale a premium unboxing without sacrificing speed or accuracy. With on-demand printing for gift notes and efficient handling of custom packaging, you can scale your brand’s premium touch without sacrificing speed or accuracy.
Global inventory distribution
ShipBob lets you position inventory across a global network with facilities in the US, UK, EU, Canada, and Australia. Storing products closer to customers reduces shipping zones and costs and improves delivery reliability.
Automated inventory alerts
Stay ahead of inventory challenges with customisable reorder points per SKU and location, plus email alerts when it’s time to replenish. This proactive approach helps you maintain inventory accuracy and ensures you never miss a beat, even as your product catalogue evolves with new variants, limited editions, or themed bundles.
Unified DTC and B2B fulfilment
ShipBob’s platform empowers brands to manage both direct-to-consumer gifts and bulk corporate or wholesale orders, including those requiring EDI workflows in the US, from a single, intuitive dashboard, without juggling multiple systems or partners.
Returns automation and flexibility
Streamline high-volume returns with integrations to platforms like Loop and AfterShip, with return orders tracked in your dashboard. You can set per-SKU return actions (restocking, quarantining, or disposal services) to process returns quickly and per your policy.
Types of gift products that companies fulfil with ShipBob
- Personalised and keepsake gifts
- Greeting cards, mugs, keychains, photo frames, ornaments, pins, bookmarks, magnets, and more.
- Home and self-care
- Candles, spa kits, lotions, skincare sets, makeup kits, essential oils, incense, coasters, dish towels, succulents, art prints, desk accessories, and more.
- Food and drink gifts
- Candy, gourmet treats, wine tumblers, tea and coffee samplers, curated gift boxes, and more.
- Fun and lifestyle accessories
- Jewelry, socks, tote bags, water bottles, travel accessories, plush toys, puzzles and games, DIY kits, compact gadgets, small kitchen gadgets, and more.
Success story: P.F. Candle Co. elevates the gifting experience and cuts transit times with ShipBob
P.F. Candle Co., a beloved fragrance and candle brand, relies on ShipBob to deliver gift-ready orders with speed and care. After outgrowing their previous 3PL, they turned to ShipBob for its efficiency, transparency, and advanced customisation suite. With ShipBob, P.F. Candle Co. added gift note options at checkout, which directly increased website conversions, crucial for a brand whose products are frequently purchased as gifts.
ShipBob services all customers benefit from
- Connectivity & integrations: ShipBob’s 50+ turnkey integrations with all major ecommerce channels and tools – including Shopify, Gorgias, Klaviyo, NetSuite, Loop, AfterShip, and more – enable you to grow your business smarter, faster, and stronger than ever before. In addition to the ShipBob App Store that lets you instantly connect your tech stack, you can also leverage ShipBob’s Develop API for custom builds.
- Transparent, cost-effective pricing: Unlike many 3PLs, ShipBob has easy-to-predict billing that makes it easy to plan for spend, without too many line items. ShipBob also negotiates rates with couriers and passes those savings on to you.
- Real-time visibility: Track shipments, orders, and inventory across locations from one dashboard. Manage one pool of inventory across sales channels and push stock levels back to your store so you don’t oversell.
- Full-stack fulfilment platform: With ShipBob, you get an all-in-one OMS, IMS, WMS, RMS, TMS, and analytics for a consolidated tech stack. ShipBob’s platform acts as a mini-ERP, being a single source of truth for your orders and inventory.
- Easy, comprehensive onboarding: We’ve onboarded thousands of ecommerce merchants and helped some of the fastest-growing brands scale effortlessly. Our implementation team sets you up for success with everything from configuring your ship options, to syncing your online store.
- Support for growth: ShipBob aims to be the last fulfilment partner you’ll need. Whether you’re shipping 1,000 orders per month or 200,000, we have you covered. With a large fulfilment network to scale into, new channels to expand into, and additional capabilities to tap into, you won’t outgrow ShipBob.
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How it works
How ShipBob goes from your online store to your customer’s door
1. Connect
Connect your store, import your products, then send us your inventory.
2. Store
We store your inventory in any combination of our fulfilment centers.
3. Ship
As soon as a customer places an order, we ship it from the nearest fulfilment centre.
FAQs about gifts and giftset fulfilment
Learn what to expect when it comes to fulfilling gifts and gift sets, so you can deliver a seamless experience for every recipient.
How does ShipBob help gift brands manage seasonal spikes in order volume?
ShipBob offers advanced inventory forecasting and real-time analytics to help you prepare for peak gifting seasons. Our multi-location fulfilment network ensures you can distribute stock efficiently and avoid costly stockouts or overstocks.
Can ShipBob handle custom packaging, gift notes, and personalised touches?
Yes, ShipBob stores your supplied branded packaging, inserts, and gift notes as unique SKUs and can print personalised notes on demand. This allows you to deliver a premium, customised unboxing experience at scale without slowing down fulfilment.
How does ShipBob ensure timely delivery for date-specific gifts?
By strategically placing inventory across our global fulfilment centres, ShipBob reduces shipping zones and costs to help you meet delivery windows without overspending on expedited services. For the holidays, ShipBob shares carrier cutoffs for common delivery windows to help ensure your gifts arrive by certain deadlines. ShipBob also is a leading 3PL for subscription orders for recurring gifts to ensure your packages arrive on time, every time.
What solutions does ShipBob offer for managing complex SKUs and gift bundles?
ShipBob’s Product Catalogue makes it easy to add, update, or archive SKUs and manage product bundles or limited editions. Automated inventory alerts and real-time tracking help you maintain accuracy, even as your catalogue evolves.
Can ShipBob support both individual DTC gifts and bulk corporate gifting orders?
Absolutely. ShipBob’s unified platform allows you to manage direct-to-consumer shipments and large B2B or corporate gift orders from a single dashboard, streamlining operations and inventory management.
Does ShipBob offer eco-friendly or sustainable packaging options for gift brands?
Yes. ShipBob will store and use your brand-provided eco-friendly packaging, or our plain brown boxes and recyclable dunnage like kraft paper and geami packaging to support your sustainability goals.
How does ShipBob help maintain brand consistency in the unboxing experience?
ShipBob can store and use your custom packaging and inserts for every order, and even follow rules you set, ensuring your brand visuals and messaging are consistent and memorable for every recipient.
What are ShipBob’s capabilities for international gift fulfilment?
With fulfilment centres in the US, UK, EU, Canada, and Australia, ShipBob helps you expand globally and ship gifts internationally with ease. Please note, ShipBob does not act as a customs broker or importer of record, as brands are responsible for ensuring their products are cleared in the countries they wish to sell in.
What kind of technology and support does ShipBob provide for gift brands?
ShipBob’s platform offers real-time analytics, order tracking, and inventory management, plus dedicated support and integrations with dozens of ecommerce tools. This gives you full visibility and control over your fulfilment operations as you grow. Plus, ShipBob acts as an extension of your team, giving you fast hands-on support. There are multiple ways to connect with ShipBob’s support team, who resolve issues quickly and file carrier claims on your behalf. You can create a case, or email, call, or start a live chat with us. We also have on-site support reps in our fulfilment centres, who offer a boots-on-the-ground, direct line of communication when you need it.
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Request your custom quote here: https://www.shipbob.com/quote/.
INTEGRATE ALL OF YOUR TOOLS
Connect to 50+ few-click integrations from our App Store, or build directly with our developer-friendly API
Ship from 60+ global locations
We use our network of fulfilment centres to help you strategically split and manage your inventory to reduce shipping costs and transit times.
FEATURED REPORT
What are gift brands’ top priorities for shipping and fulfilment this year? Find out
There’s no question that the last several years have thrown a multitude of challenges at ecommerce brands. Despite this, brands are navigating the ever-changing landscape with plans to expand this year.
