Fulfilment for Pet Brands
No matter if you’re selling items for dogs, cats, birds, or fish, ShipBob’s fulfilment platform is equipped to masterfully fulfil orders for your pet brand.
ShipBob is a leading global omnifulfillment provider with a network of 60+ fulfilment centres across the UK, Europe, US, Canada, and Australia, all powered by our proprietary software and many of which are GMP- and GFSI-certified.
Connect with our team of fulfilment professionals to learn how ShipBob’s services can help your brand scale.
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Trusted by pet brands including:
Your pet product fulfilment checklist with ShipBob at a glance
- Temperature controlled warehousing
- GMP certifications
- GSFI certifications
- Lot tracking and expiration date management
- FIFO and FEFO inventory management
- Batch pricing for high volumes of the same orders
- Subscription fulfilment
- Fragile pack
- Inventory distribution and placement
- Hub and spoke receiving and sort centres for in-region fulfilment
- Flexible shipping options, fully tracked from door to door
- International DDU and DDP shipping
- Global fulfilment and expansion across 3 continents
- Reorder notifications and replenishment recommendations
- Billing and invoice transparency
- Full-stack fulfilment platform (all-in-one WMS, IMS, OMS, TMS)
- Reporting and analytics
- Order rules and order allocation logic
- ShipBob Capital for a flexible line of credit
- Easy and helpful onboarding
- Warehouse management
- Returns management
- Carrier claims filing
- Freight services
- Quality control
- FBA prep
- Branded unboxings and custom packaging
- Custom gift notes and marketing inserts
- Product bundling
- Integrations and connectivity
- Omnichannel (DTC and B2B under one roof)
Our Customers
Don’t just take our word for it — see why ShipBob is trusted by industry-leading brands
If someone is going to treat your products like their own, that’s the most you can hope for in a fulfilment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us.Stephanie Lee,
COO of PetLab Co.
Since launching with ShipBob, NutriPaw’s growth has skyrocketed! We 10X’d our order volume, and now we’re regularly shipping over 30K orders per month, with even more during peak seasons. It’s all been a bit of a whirlwind, and ShipBob’s partnership has been critical to achieving and supporting this scale.Connor Westby,
Co-Founder of NutriPaw
Since partnering with ShipBob, we’ve found that the fees are transparent, packages are getting lost less (which means we file less claims), and customer service is much more responsive and attentive. Plus, the shipping is actually faster!Peter Liu,
Co-Founder of RIFRUF
FEATURES
Fulfilment features tailored to your brand’s needs
Customisation Suite
ShipBob’s Customisation Suite enables your business to create unforgettable unboxings that will delight your customers. Brands can use their own custom branded boxes and poly mailers, include marketing inserts to encourage repeat purchasing, and even give customers the option to include personalised gift notes.
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Lot tracking
Managing inventory with lot codes and expiration dates is essential for brands selling consumable goods. ShipBob’s lot tracking feature ensures full visibility and control over these products, from receiving to storage and fulfilment. Our system automatically prioritizes picking items based on expiration dates (FEFO), ensuring compliance and reducing waste.
Merchants can easily designate lot products within the ShipBob dashboard, which triggers automated workflows for receiving and storage. Following industry best practices, each lot is stowed separately based on lot at time of receipt and our fulfilment centres track which lot codes are used in each order. In the event of returns, merchants can choose to dispose of, quarantine, or restock (for return-to-sender orders only) lot-controlled items, with expiration date photos submitted for verification.
In the event of a recall, ShipBob can identify and isolate the affected lot according to the local traceability requirements of the regulatory body, whether domestic or international, and GFSI guidelines without disrupting the rest of your operations. We can track impacted inventory, orders, pick events, and customers, as we work with our team in the warehouse to dispose of inventory compliantly as needed.
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Omnichannel fulfilment through a single partner
ShipBob makes it easy to fulfil retail dropshipping and distribution orders via automated EDI for major retailers like Petco, Chewy, Target, and more, so you can reach customers wherever they shop while accessing real-time visibility and control across sales channels. Our solution lets you keep a shared pool of inventory that can be used for any DTC, B2B, or marketplace order. This flexibility helps prevent overstocking and stockouts, keeping cash flow healthy by ensuring you’re not tying up capital in excess inventory for a single channel. Our B2B fulfilment associates adhere to strict retailer guidelines to preserve your relationships and mitigate chargebacks, manage routing, and handle different carton configurations with expertise.
Connectivity & integrations
ShipBob’s turnkey integrations with all major ecommerce channels and tools – including Shopify, NetSuite, SPS Commerce, Gorgias, Klaviyo, Loop, After Ship, and more – enable you to grow your business smarter, faster, and stronger than ever before.
You can access the 50+ integrations on our App Store directly from your ShipBob dashboard to connect your tech stack to power your business and leverage ShipBob’s Developer API for custom builds.
Case Studies
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Download free resources created to help your pet brand scale
FAQs
What are examples of pet companies ShipBob works with?
ShipBob works with many pet brands, including PetLab, NutriPaw, RIFRUF, Pick Peanut, and more.
How are ShipBob’s services tailored to the pet industry?
ShipBob’s fulfilment solutions designed to cater to pet brands’ needs. We offer:
- Temperature-controlled fulfilment centres to preserve product integrity
- Lot tracking capabilities and automated FEFO inventory management to ensure you always send out the right products and reduce waste
- Subscription fulfilment that puts your recurring orders on autopilot
- Dozens of GMP- and GFSI-certified fulfilment centres for distributing inventory, minimising shipping costs and speeding up delivery
- Kitting, bundling, and customisation capabilities like gift notes, marketing inserts, and branded packaging to deliver delightful, memorable unboxings
- Flexible picking options, including batch picking for high volumes of the same order
- B2B fulfilment solutions and integrations with major petcare retailers, including Target, Chewy, Petco, Petsmart, Pet Supply Plus, and more
- Scalable fulfilment capacity during peak seasons for seamless service during holidays or viral moments
What’s the biggest mistake pet brands make when choosing a 3PL?
One of the biggest mistakes pet brands make when choosing a 3PL is selecting a partner that does not meet their brand’s current or future needs. Pet brands need a fulfilment partner that:
- Provides temperature-controlled warehousing and lot tracking capabilities to ensure product freshness
- Fulfills subscription orders on time, every time
- Maintains all necessary warehousing certifications, including GMP and GFSI certifications
- Can scale with your brand as you grow your order volume and expand globally
- Enables premium, curated unboxing experiences that will drive customer loyalty
- Supports retail distribution and dropshipping, marketplace fulfilment for platforms like Amazon, and other key sales channels
- Integrates seamlessly with your ecommerce platform and existing tech stack
- Provides excellent visibility into data, reporting, or analytics
What are ShipBob’s compliance and regulatory capabilities for fulfilling pet supplies and products?
As an expert in pet fulfilment, ShipBob offers both industry expertise and strict compliance protocols to safeguard your inventory and keep you prepared for potential audits. We maintain GMP- and GFSI-certified fulfilment centres with temperature-controlled storage to ensure your skincare, haircare, and makeup products meet the highest industry standards.
