Fast & accurate order
fulfilment from our
Surprise fulfilment centre
Trusted by thousands of ecommerce brands, learn how we can help you pick, pack, and ship your DTC and B2B orders so you can focus on growing your brand.
ShipBob has multiple fulfilment centres in the Western US. Our network of dozens of fulfilment warehouses lets you offer 2-day shipping to your customers across the continental US (even from just one Surprise fulfilment centre). Scroll down to see how our best-in-class Surprise fulfilment centre is here to serve you.
ShipBob customers have experienced a:
- 13% cost savings to their bottom line
- 18% reduction in cart abandonment rate
- 25% savings on shipping costs by distributing inventory
to multiple regions of the US - 38.5% improvement to shipping speed
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A few stats about ShipBob’s fulfilment centre network
99.97%
Accuracy rate
in fulfilling orders
99.6%
Of orders ship on time
within SLA
60+
Fulfilment centres
across 6 countries
250M+
Orders fulfilled
globally to date
Meet Your Surprise Fulfilment Centre
We’ll help you
pick, pack, and ship
your orders so you can
focus on growing your brand.
How it works
How ShipBob goes from your online store to your customer’s door
1. Connect
Connect your store, import your products, then send us your inventory.
2. Store
We store your inventory in any combination of our fulfilment centers.
3. Ship
As soon as a customer places an order, we ship it from the nearest fulfilment centre.
On top of traditional fulfilment operations, ShipBob gives you the tools to scale
Go beyond fulfilment basics with ShipBob
Inventory Distribution & Placement
With ShipBob, you’re not just limited to the location you’ve searched for. While placement is your choice, we can help you find the most optimal inventory split to be closer to your customers and get data-driven fulfilment centre location recommendations over time to improve delivery speeds and reduce shipping costs.
ShipBob’s Inventory Placement Program in the US allows high-volume brands to send inventory to one location. Then ShipBob does the rest — from choosing ideal locations and distributing your stock, to proactively rebalancing your inventory levels — giving you time back, lowering your inbound freight costs, and unlocking more affordable 2-day shipping.
Global Reach Through One Partner
No matter where your customers are, ShipBob gets you closer to them. With dozens of fulfilment centres across the US, UK, EU, Canada, and Australia, having ShipBob as your sole fulfilment provider helps you scale into new markets with ease and manage inventory across locations from a single dashboard login.
You can also ship to your customers in 250+ destinations, create destination-based rules, and offer a variety of standard and expedited shipping options on your cart, including real-time courier rates.
2-Day Express Shipping
ShipBob’s 2-Day Express Shipping enables fast delivery to 100% of the continental US (even from just one fulfilment centre). Our proprietary algorithm uses a combination of ground, air, and regional couriers to provide high on-time delivery rate.
While 2-Day Express is available for any of our ecommerce store integrations, our top ecommerce channels can even display 2-day shipping badges and estimated delivery dates on product pages to further increase conversions pre-checkout.
Your Warehouse + ShipBob’s Award-Winning WMS
Have your own warehouse in the US? Keep fulfilment in-house with ShipBob’s proprietary warehouse management system. You can even centralise logistics across locations by using our WMS in conjunction with our fulfilment centres in other regions and/or countries.
With ShipBob WMS you get warehouse productivity and performance monitoring, multi-location inventory management, optimised picking routes for efficient retrieval, transportation management for optimised shipping courier routes, and much more.
Case Studies
Don’t just take our word for it — see why ShipBob is trusted by thousands of merchants
If someone is going to treat your products like their own, that’s the most you can hope for in a fulfilment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us. Because we don’t operate our own warehouse, we need to trust a 3PL team that is going to be invested in delivering our products to the best of their ability.
Stephanie Lee
COO
at PetLab
ShipBob is a drastic difference from our last 3PL. They listen and quickly get their customers’ needs live in their software. It feels like a really honest and fruitful relationship. I log on to our ShipBob account and see everything in one place, no matter if I’m looking at our facility in Kankakee, IL, or the ShipBob fulfilment centres in Canada or Europe. I didn’t have to learn different platforms or deal with support representatives at different companies.
Adam LaGesse
Global Warehousing Director
at Spikeball
Running your own warehouse, you have to go out and hire very experienced people, invest in equipment, build in automation – and often, you’re wasting a lot of time, energy, resources, and human capital for a sub-par result. Why do that when a partner like ShipBob exists, and makes fulfilment so easy at a fair price?
Tyler McCann
Co-Founder
of Taste Salud
Our business’s core strength is marketing; we’re not experts in logistics, so we knew that would never be our internal competitive advantage. So why not outsource logistics to the best people in the industry, who know what they’re doing, and focus our energy on what we’re great at? By partnering with ShipBob, we’re doing just that.
Rachel Tannenholz
President
of Aroma360
The deciding factor that sold us on ShipBob was price. International fulfilment can be incredibly expensive, but ShipBob was cheaper than our old provider. ShipBob’s software was also much easier to use than our previous provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.
John Greenhalgh
Co-Founder
of A Year of Dates
On Black Friday I woke up with a smile on my face because I knew our orders were going out smoothly. This BFCM has been incredible for us. We couldn’t have done it without ShipBob. One of our long-time customers placed an order on Black Friday and her order was delivered that Monday. She couldn’t believe that her order arrived so fast. We’re so happy with the results from Black Friday and Cyber Monday. ShipBob made it a great success.
Jessica Stoller
Director of Supply Chain and Operations
at Arrae
YOU’RE IN GOOD HANDS
Join thousands of companies who’ve partnered with ShipBob to power their order fulfilment.
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FAQs about ShipBob’s ecommerce fulfilment services in Surprise
Below are answers to common questions about Surprise fulfilment centres.
Does ShipBob have a fulfilment centre in Surprise?
Surprise is just miles away from Phoenix, AZ, where ShipBob has a fulfilment centre. ShipBob also has additional fulfilment centres in West Coast states such as Nevada and California. A complete list of ShipBob’s fulfilment centre locations can be found here.
Where can ShipBob ship to from its Surprise fulfilment centre?
From our Phoenix, AZ location (just miles away from Surprise), ShipBob can ship orders to any location in the domestic US and to over 200 countries worldwide.
How do shipping zones affect me in Surprise?
Shipments from Surprise, AZ to a destination that is within Arizona or in a nearby state (e.g. Las Vegas, NV) are Zone 1 or 2 shipments. Shipments to destinations in Midwestern states (e.g., Des Moines, IA) are Zone 3, 4, 5, or 6 shipments. Shipments to destinations on the East Coast (such as Providence, RI) are Zone 7 or 8 shipments.
For more information on shipping zones, or on how a third-party logistics platform (3PL) or fulfilment company like ShipBob can help you distribute inventory across the US to minimise shipping costs and times, click here.
What’s the address of ShipBob’s fulfilment centre in Surprise?
ShipBob has a fulfilment centre in Phoenix, which is only miles away from Surprise, AZ. ShipBob also has other fulfilment centres in Nevada, California, and other regions of the US (including the Midwest and East Coast). Please view them here for the most up-to-date information.
What’s the benefit of a Surprise fulfilment centre?
If your brand has a strong customer base within Arizona or across the West Coast, using a fulfilment centre near Surprise can help you provide more customers with quick and inexpensive shipping.
Surprise is very close to the capital city of Phoenix, which hosts thousands of people, businesses, and courier locations. By storing inventory and fulfilling orders out of ShipBob’s Phoenix location, your brands will shrink the amount of distance orders must travel to reach local customers, reducing your transit times and costs.
In addition, Surprise is close to the Phoenix-Mesa International Airport, which serves as a popular cargo hub. Brands with inventory close to this hub can get their orders out for air shipping faster, and minimise lead times for out-of-state customers.
What is the population of Surprise?
Surprise’s population is 159,229 according to a 2023 census. ShipBob’s Phoenix fulfilment centre offers brands shipping to Surprise a competitive advantage, as it enables businesses to offer quick and affordable shipping to both Surprise customers as well as customers in the broader Phoenix area.
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Other nearby places we ship to
Leverage our network of fulfillment centers to strategically split and manage your inventory to reduce shipping costs and transit times.
