Cardiff Fulfilment Services
Mastering fulfilment is a time-consuming and challenging. There are so many different facets to ecommerce fulfilment, and if your supply chain isn’t efficient, it can lead to stockouts, fulfilment delays, and unsatisfied customers. That’s why fast-growing brands outsource fulfilment to a 3PL.
ShipBob is a 3PL with best-in-class technology, an international fulfilment network, years of expertise, and premium customer support.
ShipBob can help you reduce shipping costs and speed up last-mile delivery without relying on a single fulfilment centre in Cardiff. By distributing inventory across multiple fulfilment centres across the globe (including our fulfilment centres in the United Kingdom), you can expand into new markets and provide an Amazon-like experience for your customers.
Beyond taking care of all of our mainland European and Ireland orders, we quickly became very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard.
Operations Manager of SuperSpeed Golf
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Put fulfilment on autopilot
Let’s say you have customers across Canada, as well as other countries. If your fulfilment centre is located in Cardiff, then you’ll be able to offer decent shipping options for customers inside England, but shipping to customers in Canada or even across the world would be enormously expensive and take too long.
Rather than shipping each package across the Atlantic, you just bulk-ship your inventory to our US or Canadian fulfilment centres. From there, ShipBob ships orders from the nearest fulfilment centre. This reduces the number shipping zones that each package has to cross, which results in faster deliveries and cheaper shipping for your customer.
ShipBob’s platform comes with proprietary, built-in order and inventory management technology, real-time order tracking, data and analytics reporting tool, and much more. ShipBob can help you find the optimal location(s) to store your inventory, and then our platform produces insightful analytical reports so you can optimise supply chain efficiency.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.