Naples Fulfilment Solutions

In 2020, Ecommerce sales in Italy reached 48.5 billion euros, increasing by almost 17 percent compared to the previous year. Moreover, the number of ecommerce users is also expected to increase further year after year.

Though there is a lot of opportunity to sell more in Italy, it can be hard to launch into international cities like Naples while keeping logistics costs low.

But with ShipBob, you can outsource fulfilment and serve more customers across the globe.

With ShipBob, you can launch into new markets, reduce shipping costs, and speed up transit times — all by spending less time on fulfilment.

There’s a pair of Ombraz on every continent, so international shipping is very important to us — not only in terms of costs but also the customer experience. When I found out ShipBob was expanding into both Canada and Europe, I knew we wanted to expand our physical footprint with them.This would offer us the ability to reduce taxes and tariffs that come with international shipping.

Nikolai Paloni,

Co-Founder of Ombraz Sunglasses

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Sell More Across Europe with ShipBob

With an ecommerce brand, there is no limit to expanding your customer base. But international shipping comes with its own set of challenges.

Higher shipping costs and longer delivery times can cut into profit margins and make it harder to meet customer expectations around fast, affordable shipping.

But by partnering with an international fulfilment partner like ShipBob, you can better serve more Naples-based customers and  by bulk-shipping inventory to ShipBob with a European fulfilment location (plus other locations across the globe).

Why choose ShipBob for global fulfilment?

ShipBob can help you get started with global fulfilment, so you can focus on more important tasks like product development, marketing, and customer service.

Speed up growth

Retail fulfilment is often one of the factors holding businesses back from growth, since it encompasses various time-consuming and complex logistical challenges.

Many of our partners experience rapid growth once they’re able to offer more affordable, faster shipping. For example, men’s grooming company BAKblade grew 291% in 3 years by using 5 ShipBob fulfilment centres to lower their shipping costs and speed up deliveries.

“As we’ve grown internationally and in our general order volume, we’ve seen satisfaction go up. ShipBob was a key player and significant partner in helping manage what became unmanageable when we were shipping orders out ourselves.”

Matt Dryfhout, Founder & CEO of BAKblade

Ship all over the world

ShipBob has helped ecommerce brands ship to thousands of customers on every continent. We understand the intricacies of international shipping and can help you ship internationally at a more affordable cost. Our European fulfilment centre allows us to ship to customers in Naples affordably and quickly, so each package doesn’t have to cross the Atlantic to get there.

Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.