Zagreb Fulfilment Solutions
The estimated annual growth rate of ecommerce in Croatia is 5.7%, with the forecasted market value of $668 million by 2024.
An estimated 40% of Croatian online shoppers order from stores outside of Croatia and approximately 40% of Croatian online retailers are open to global markets.
Whether you’re looking to expand into Croatian cities like Zagreb, or you’re a Zagreb-based business ready to go global, ShipBob can help.
But you don’t have to tackle the growing pains alone. ShipBob is an international 3PL that supports businesses as they expand across the globe.
Read on to learn more about our global fulfilment solutions.
We want to continue to spread our brand internationally and are glad that more of our customer base can get better shipping rates and delivery times. We’re still a small operation, but with ShipBob we can be a more global company.
Head of Operations at Black Claw LLC
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Sell More Across Europe with ShipBob
Ecommerce businesses often hesitate to take their business global due to the complexities and costs that come with international shipping.
Some of the most common challenges are: customs, import duties, extended transit times, and higher shipping rate.
ShipBob supports businesses through these challenges by providing expertise, a global logistics network, and the technology needed to launch into international markets.
With ShipBob, you can store inventory in one or more of our global distribution centres. Once orders are placed, our fulfilment team takes care of the rest.
No matter where your inventory is stored, you can check your data and see where orders are coming in from, and then store your inventory in the ShipBob fulfilment centres closest to your customer base.
Fulfil orders internationally with ShipBob
ShipBob is trusted by over 5,000 fast-growing ecommerce brands.
We help brands go global by providing the resources and infrastructure needed to expand while saving on costs.
With ShipBob, direct-to-consumer (DTC) brands have successfully increased their average order value by 97% and reduced cart abandonment rate by 13%.
“There’s a pair of Ombraz on every continent, so international shipping is very important to us — not only in terms of costs but also the customer experience. When I found out ShipBob was expanding into both Canada and Europe, I knew we wanted to expand our physical footprint with them.
This would offer us the ability to reduce taxes and tariffs that come with international shipping.”
Nikolai Paloni, Co-Founder of Ombraz Sunglasses
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.