Sofia Fulfilment Solutions
Bulgaria is the 70th largest ecommerce market, generating $768 million in revenue in 2020, which contributed to the worldwide growth rate of 29% in 2020.
There’s no doubt that expanding into Bulgaria and its capital, the city of Sofia, has a lot of potential. But what keeps brands from going global is the complexity of international shipping.
Fortunately, you don’t have to navigate the complexity alone.
Read on to learn how ShipBob helps brands expand into new markets and reach more customers.
There’s a pair of Ombraz on every continent, so international shipping is very important to us — not only in terms of costs but also the customer experience. When I found out ShipBob was expanding into both Canada and Europe, I knew we wanted to expand our physical footprint with them.This would offer us the ability to reduce taxes and tariffs that come with international shipping.
Co-Founder of Ombraz Sunglasses
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Sell More Across Europe with ShipBob
Along with a growing international fulfilment network, ShipBob offers expertise, best-in-class technology, and premium customer support, so you can worry less about logistics operations while expanding into new markets across the globe.
ShipBob is trusted by over 5,000 fast-growing ecommerce brands and has helped them expand into new markets, save on logistics costs, and grow their business faster — all while spending less time on logistics.
Every ShipBob fulfilment centre is operated by the same warehouse management system and customer support team to provide the same level of world-class fulfilment, consistency, and transparency throughout our network.
Choosing ShipBob for international fulfilment
ShipBob offers global fulfilment services for fast-growing ecommerce businesses ready to expand their customer base and launch into new markets.
Rather than looking at international shipping and fulfilment as a hassle, you can look at it as an opportunity for growth. The faster you can get packages out the door and the more you can reduce shipping costs, the quicker your business will grow.
ShipBob can help you streamline your fulfilment strategy so you can grow your business faster.
“We had a distribution point in the UK in London, but anticipated that cross-border shipping issues would become more prevalent with Brexit pending, as we realised a good chunk of our customer base in the EU wouldn’t be able to as easily receive shipments from the UK, as it may be more expensive with longer shipping times.
We reached out to ShipBob, as we became more concerned with Brexit and wanted a fulfilment centre in the European Union. Beyond taking care of all of our mainland European orders, we quickly became very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard.”
Harley Abrams, Operations Manager of SuperSpeed Golf, LLC
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.