Hanoi Fulfilment Solutions
Looking to serve customers in Hanoi and other cities in Vietnam, but don’t know where to start?
There are challenges to international shipping: shipping timelines are extended, costs are higher, and you have to navigate customs and import duties.
By partnering with an omnichannel 3PL like ShipBob, you can easily expand into Asian markets with ease.
If you’re interested in serving customers in Vietnam, it’s time to take advantage of ShipBob’s international fulfilment solutions.
We’re not only leveraging ShipBob as a domestic partner, but a global one too. ShipBob is helping us expand internationally and navigate a lot of the technical kinks that come along with that growth.
VP, Alliances at Postal
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Ship to Hanoi from across the globe
Expanding customer reach throughout Hanoi offers an opportunity to generate more sales and increase brand visibility.
At ShipBob, we understand international selling can be stressful — you have to deal with additional paperwork, customs and import duties.
To help you tap into the Asian market, ShipBob offers best-in-class global shipping capabilities — saving you time and money in the long run.
No barriers to international fulfilment
ShipBob’s fulfilment centres are located around the globe, which speed up transit times and allows your business to benefit from in-country delivery to avoid duties and import taxes.
Fulfilment can take up your time and energy, which can hold you back from growing your business efficiently.
But with ShipBob, we’re with you every step of the way. ShipBob has worked with countless international brands to fulfil thousands of orders all over the globe.
Our global expansion team works closely with you to provide for strategic guidance and recommendations for how, when, and where to expand your business globally.
“We realised that this time, we had to find a global fulfilment provider with expertise in US fulfilment — which led us back to ShipBob. ShipBob’s software was much easier to use than our previous local provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.”John Greenhalgh, Co-Founder of A Year of Dates
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.