Clear order fulfilment pricing
ShipBob’s pricing is reflective of a total fulfilment cost for direct-to-consumer order fulfilment, so you’ll know exactly what your costs will be. Standard fees for ShipBob include:
- Receiving your inventory
- Warehousing your products
- Shipping each order
Because of ShipBob’s overall order volume, they can negotiate bulk discounts with couriers that we simply couldn’t. By partnering with ShipBob, we get better quality fulfilment and shipping for a better price.
Logistics and Operations Director at Oxford Healthspan
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ShipBob’s simplified pricing model that includes several picks has always been very interesting and important for us. In addition to the cost structure, it’s been good financially on the sales as well; over time, offering bundles through ShipBob has actually increased our overall order value and our units sold.
Director of Operations at Food Huggers
More than just picking, packing,
Customised for you
If you have unique needs (e.g., kitting and other needs), ShipBob can accommodate your business at an additional cost. All quotes are customised for each customer.
More than a 3PL
ShipBob is not just a pick-pack warehouse. We offer best-in-class technology, analytics, and scalability to grow fast and expand into new locations — at no additional cost.
Our fulfilment centres have on-site customer success reps at each location to help troubleshoot any issues that may arise.
Frequently Asked Questions
Does ShipBob offer international shipping outside of the US?
Yes! ShipBob can ship orders to more than 220 countries and territories. Quotes for international shipping are available upon request. ShipBob has fulfilment centres in Australia, the USA, Canada, the UK, and Europe.
How much does ShipBob’s software cost?
ShipBob’s software is completely free for all customers, as well as connecting all turnkey integrations. As a ShipBob customer, you will use the dashboard to connect your ecommerce store(s) and manage your inventory, orders, shipments, and more.
Does ShipBob let merchants use their own custom branded boxes?
Yes, ShipBob lets ecommerce merchants use their own custom branded boxes, mailers, and inserts. All you do is pay to store them. Learn more here.
Does ShipBob offer any boxes and packing supplies for free?
Yes! ShipBob uses plain brown boxes of many standard sizes, as well as plain poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders. Learn more here.
Does ShipBob offer kitting?
Yes, once approved, ShipBob’s fulfilment associates can perform kitting services to accommodate your unique needs for the way in which your items are being shipped to your customers. Learn more here.
Does ShipBob fulfil B2B/wholesale orders?
Yes, ShipBob can fulfil wholesale/B2B orders at an additional cost, including labelling, pre-paid, pallet preparation, freight quote, and more. Learn more here.
Which shipping couriers does ShipBob negotiate rates with?
We have negotiated bulk discounts from Australia Post, Couriers Please, and more for both domestic and international rates across different service levels, and pass those savings on to you.
Does ShipBob offer returns?
Yes, ShipBob offers returns management as a value-added service. ShipBob charges for returns with a $3 processing fee per returned order (this includes the processing of all items in the return and is only applied to your account when the return physically arrives in our fulfilment centre). Label buying for returns through ShipBob is optional. You can buy a label from us at a discount, otherwise, you can buy your own labels or ask your customers to buy them. Learn more here.
How are shipping costs calculated?
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Learn more about dimensional weight here. Each ShipBob quote is customised to give you the most accurate rates possible, and also takes batchable orders, volume, and other factors into account.
Does ShipBob have a startup plan and how much does it cost?
Yes, ShipBob has a self-service Growth Plan for merchants shipping under 400 orders per month. Create an account and get started here.
How do I get a quote?
Fill out this form and a fulfilment expert will be in touch to start the conversation on whether we’d be a good mutual fit for your business.