Hybrid Shipping Services for Better Shipping Rates
ShipBob is a best-in-class 3PL that fulfils and ships orders on your behalf. We partner with major shipping couriers to negotiate discounted shipping rates to pass the savings on to you and your customers. We also use our proprietary technology to automatically find the most efficient and cost-effective route for every order.
Some couriers, like USP with SurePost and FedEx with SmartPost, offer a hybrid shipping option to help you save on shipping costs, but this can slow down delivery times. With ShipBob, you have the choice to choose what shipping options to offer your customers, plus more opportunity to optimise your shipping strategy.
With ShipBob, I’m able to offer competitive shipping rates within the US and move more units than I would shipping from Australia with ridiculous postage prices.
Founder of SubSubmarine
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What is hybrid shipping?
Hybrid shipping services like UPS SurePost and FedEx SmartPost pick up your orders and then work with other couriers like USPS to transport your packages to a sorting facility or post office location, where it is then shipped to a residential area for last-mile delivery.
How do you cut costs with hybrid shipping services?
By choosing a hybrid shipping method, it has the ability to can cut shipping costs as much as 50% in some cases. However, the tradeoff is often a slower delivery.
Outsourcing shipping ShipBob can help you leverage shipping discounts not available to those who do in-house fulfilment. We also offer the ability to split inventory across our growing international fulfilment network, so you can ship closer to your customers so orders are delivered faster without the need to pay for expedited air shipping.
Splitting inventory between multiple fulfilment centres lowers the distance each order has to travel. ShipBob’s network of fulfilment centres can help keep your inventory closer to your customers, so you can provide 2-day shipping via ground to more customers while keeping costs low.
“We partnered with ShipBob to scale up operations in the United States. We’ve seen a reduction of 70% on shipping costs in the US, which helps keep conversions high.”
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.