Investing in the Future of Ecommerce Fulfilment

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At ShipBob, we believe in the power of entrepreneurship: the belief that entrepreneurs, designers, and creators across the world should be able to build products that they are proud of and connect with their customers where they want and when they want.

To that effect, ecommerce businesses should be able to compete — and win — on building a better product. They should be able to focus on making their customers happy and growing their business, not on building a better supply chain.

In today’s market, the biggest retailers have built a logistics infrastructure which is hard to mimic for any one particular company. While 2-day shipping is the standard, many independent ecommerce companies do not have the resources or the scale to do it alone.

But what happens if we can change this? What happens if their customers don’t have to compromise on their buying experience because they get the exact same delivery experience (if not better!) on their favourite brand’s website? This is the version of the world which excites us; the power of any individual anywhere to create a brand they are passionate about, to be able to serve and treat their customers the way they would want to be treated.

Today, I am so excited to announce that ShipBob has raised $40 million in Series C funding led by Menlo Ventures, with additional participation from existing investors Bain Capital Ventures, Hyde Park Venture Partners, Hyde Park Angels, and Y Combinator. We are thrilled to welcome Menlo Ventures Partner Shawn Carolan, who co-led Menlo’s early investment into Uber, to the ShipBob board of directors.

“We love how ShipBob lets smaller, creative merchants affordably offer fast shipping across the country. Customers want what they want, and they want it fast, and it takes serious technology to make it look easy,” said Shawn Carolan. “We’re excited to help them continue the successful growth they’ve experienced over the last four years helping small businesses succeed.”

We have come a long way from standing outside Chicago post offices in 2014 asking small business owners how they handle online orders, but our mission has always been the same: to help ecommerce businesses be more successful online.

This new funding will allow us to expand our fulfilment centre network, grow our team, and ultimately continue to work toward a best-in-class fulfilment solution for online retailers. This includes our new Chicago fulfilment centre in Cicero, with six times the storage capacity of our previous Chicago warehouse.

This is also an investment in our technology; our software powers fulfilment operations in Chicago, Dallas, Los Angeles, New York, and San Francisco to provide same-day delivery at ground shipping pricing. From same-day shipping to integrations with up-and-coming sales channels, we are excited to keep empowering our clients to offer the best experience possible to their customers.

With more than four million packages shipped to-date, our team growing from 60 to 400 employees since our Series B funding last summer, and our business growing 300 percent year-over-year, we are moving fast — but we’re nowhere near finished.

Thank you to everyone who has supported our team and our vision on our journey so far. We can’t wait to see what comes next as we continue to invest in the future of ecommerce fulfilment.

Want to use our services? Request a pricing quote to get in touch and see how we can help your business.

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Dhruv is the CEO of ShipBob, where he focuses on the technology that streamlines shipping and fulfillment for ecommerce businesses. He co-founded ShipBob in May 2014 with Divey Gulati, out of Y Combinator.

Read all posts written by Dhruv Saxena