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About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 200+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

210+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

Ecommerce Guide to Contract Warehousing: Benefits & Third-Party Solutions

Learn what a contract warehouse is, what sets it apart from other solutions, and how to find the right warehousing partner for your brand.

By Published on 2 December 2024

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How Built-to-Suit (BTS) Warehouses Benefit Ecommerce Fulfilment

Learn what built-to-suit (or BTS) warehouses are, how they compare to traditional warehouses, and which option is best for your brand.

By Published on 25 November 2024

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101 Guide to Courier Facilities (Including FedEx, UPS, USPS, & Amazon)

Read about courier facilities, how they work, and answers to common questions about couriers like FedEx, UPS, USPS, and Amazon.

By Published on 18 November 2024

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How Dossier Scaled to 1M+ Orders and into Almost 4,000 Walmart Stores with ShipBob [Case Study]

Learn how Dossier found a scalable, long-term fulfilment partner in ShipBob, with a global network, inventory placement, and great support.

By Published on 14 November 2024

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Global Supply Chains in 2025: Issues, Trends, and Solutions

Learn all about global supply chains, the challenges they pose, and how expert supply chain partners can help you build your own.

By Published on 11 November 2024

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How to Select, Monitor, & Optimise Ecommerce Supply Chain KPIs (+ Top Metrics)

Here are five of the most important supply chain metrics to track, as well as tips for improving your supply chain metrics over time.

By Published on 4 November 2024

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What is Order Fulfilment? Define Your Process & Strategy in 2025

Learn about the order fulfilment process and how to build a successful ecommerce order fulfilment strategy for your business.

By Published on 1 November 2024

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How Automated Order Routing Enhances Ecommerce Efficiency

Discover how automated order routing can improve the customer experience while saving your ecommerce brand time and money.

By Published on 24 October 2024

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Automated Replenishment: Systems to Evolve Your Ecommerce Inventory and Fulfilment 

Learn how automated replenishment can help your brand time reorders, avoid stockouts, and optimise your inventory management.

By Published on 18 October 2024

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The Emergence of Hybrid Retail: Integrating Online and Offline Stores

Learn what hybrid retail is and check out real-life examples of leading brands leveraging the hybrid retail model.

By Published on 10 October 2024

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