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About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 200+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

210+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

ShipBob’s Guide to Ecommerce Integrations and the Best Solutions

We’ve compiled a shortlist of the top 18 integrations across key supply ecommerce functions, and how to choose the best ones for your brand.

By Published on 3 March 2025

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Supply Chain Integration: How to Optimise for Stronger Ecommerce Fulfilment

Explore what supply chain integration entails, what types of integrations you should expect, and strategies for successful integration.

By Published on 28 February 2025

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Delivery Lead Times: Definition + Strategies to Avoid Long Lead Times in Shipping  

Understanding lead times is crucial for running an efficient supply chain. Learn how to navigate lead times and how you can improve them.

By Published on 24 February 2025

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Anticipation Inventory Could Take Your Ecommerce Fulfilment Up a Notch

Learn what anticipation inventory is, how it benefits ecommerce brands, and strategies for leveraging it in your own inventory management.

By Published on 17 February 2025

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What is Ecommerce as a Service? Definition + Solutions

Here’s a deep dive into the ecommerce as a service model, what’s typically included, what kinds of businesses can benefit from it.

By Published on 14 February 2025

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Supply Chain Management: Everything You Need to Know (SCM Importance & Examples)  

SCM is critical to the success of any ecommerce business. Learn how to optimise and synchronize the different links of the supply chain.

By Published on 10 February 2025

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The 101 Guide to the Best Ecommerce Marketplaces for Selling Online 

Here are some of the best ecommerce marketplaces where you can sell products online, and what makes them great.

By Published on 3 February 2025

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Supply Chain Analytics 101: An Ecommerce How-To (+ Use Cases)

Learn the importance of implementing tools and technology to oversee supply chain performance, including access to supply chain analytics.

By Published on 31 January 2025

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What Ecommerce Businesses Need to Know About Goods and Services Tax (GST)

Learn what Goods and Services Tax (GST) is, why it’s important, and how to handle GST for your ecommerce business.

By Published on 27 January 2025

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Understanding Service-Level Agreements (SLA) in Ecommerce Fulfilment Logistics

Learn about the different types of service level agreements (SLAs), and how to implement SLAs in your ecommerce partnerships.

By Published on 20 January 2025

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