Rachel Hand, Author at ShipBob Australia

About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 250+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

250+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Warehouse Management Challenges to Be Aware Of: Solutions for Warehousing Problems

Unpack the most common warehousing problems, their causes, and best practices and strategies for how to solve them.

By Rachel Hand Published on 17 February 2026

How Particle Shipped 99% of Their 126K Orders in December On Time Without Stockouts Using ShipBob Plus [Case Study]

Learn how men’s skincare and personal grooming brand Particle achieved scalable, peak-proof fulfilment, elegant unboxingings, lot management, and more by partnering with ShipBob.

By Rachel Hand Published on 13 February 2026

How ShipBob Optimizes Storage Costs for Fast-Moving Inventory

Here’s how ShipBob’s straightforward and transparent storage pricing model is designed to support supports growing ecommerce brands with smart inventory management.

By Rachel Hand Published on 9 February 2026

How The Savannah Bananas Use ShipBob WMS to Fulfil Both POS & Online Merch to Millions of Fans [Case Study]

Learn how the viral Banana Ball baseball league leverages ShipBob’s WMS to manage their inventory across online and point-of-sale (POS) retail channels, sail through peak season, and actually enjoy fulfilment.

By Rachel Hand Published on 5 February 2026

Understanding ShipBob’s Approach to Pricing Transparency

At ShipBob, we’ve built our pricing structure and billing systems to give you complete visibility into your fulfilment costs – here’s how.

By Rachel Hand Published on 2 February 2026

How ShipBob Delivers Consistent, Reliable Customer Support

Here’s how ShipBob offers best-in-class support for ecommerce merchants, from comprehensive implementation to live chat, phone, and email support.

By Rachel Hand Published on 28 January 2026

A Primer on Warehouse Scanning Systems: Everything You Need to Know (Types & Implementation Tips)

Here’s a breakdown of the core components of warehouse scanning systems, plus best practices for implementation and tips to drive speed and accuracy.

By Rachel Hand Published on 19 January 2026

Inventory Aging Reports: A Guide to Monitoring and Managing Older Stock

Here’s how inventory aging reports work, why they matter, and how to use them to turn aging inventory from a blind spot into a strategic advantage.

By Rachel Hand Published on 12 January 2026

Everything You Need to Know About Expanding Your Warehouse: Best Practices from the Industry Experts

Here’s what it really takes to scale your warehouse operations the right way, and how a partner like ShipBob can help.

By Rachel Hand Published on 5 January 2026

EDI Logistics: The Complete Guide to Electronic Data Interchange in 2026

This blog walks you through how EDI can drive efficiency, reduce costs, and help you scale with confidence.

By Rachel Hand Published on 29 December 2025

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