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About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 200+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

210+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

How Oxford Healthspan Expanded Into 3 Countries with ShipBob [Case Study]

Learn how nutraceutical company Oxford Healthspan achieved better visibility and shipping speeds at scale after switching to ShipBob.

By Published on 1 February 2023

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Australia Post Satchels Guide

This article breaks down Australia Post’s packaging options, including satchel prices and sizes, as well as alternatives to consider.

By Published on 27 January 2023

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Understanding Ecommerce Freight Shipping: Costs, Tips, & Providers

An introduction to freight shipping methods, requesting quotes, estimating rates, and preparing freight shipments.

By Published on 25 January 2023

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How to Increase Order Picking Accuracy Within Fulfilment Centers

Learn the top strategies on how you can improve your order accuracy rate and meet customer expectations, and how a 3PL like ShipBob can help.

By Published on 18 January 2023

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Understanding Inventory Flow in Ecommerce

Learn about inventory flow: what it is, why it’s important, and how a partner like ShipBob can help you optimise it.

By Published on 13 January 2023

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Advanced Shipping Notice and EDI 856 Guide

Learn what an Advanced Shipping Notice (or ASN) is, and how the EDI transaction can benefit buyers and sellers in ecommerce.

By Published on 3 January 2023

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What Is the Retail Inventory Method? Definition, Use Cases, & How to Calculate

Here’s how to use the retail inventory method to estimate your inventory value without performing physical inventory counts.

By Published on 27 December 2022

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Cost of Goods Sold: What Is COGS and What’s Included?

Learn how to calculate COGS, and why it’s a key financial metric that every ecommerce business should track.

By Published on 12 December 2022

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Misshipments: Why They Happen and How to Reduce Them

Learn what misshipments are, how they impact ecommerce businesses and their customers, and how to prevent them.

By Published on 5 December 2022

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How Brilliant Fulfilment Became ShipBob’s First SFN Partner & Scaled to Shipping Millions of Orders [Case Study]

Discover how ShipBob’s SFN program enabled Brilliant to improve consistency, access better tools, and gain a trusted partner in fulfilment.

By Published on 2 December 2022

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