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About The Author

Rachel Hand

Content Marketing Manager

Rachel Hand is a Content Marketing Manager at ShipBob with expertise in supply chain management, logistics, and fulfillment technology. She brings 6 years of logistics and supply chain writing experience to her role, including her current 5-year tenure at ShipBob. Rachel has published 200+ articles, developed 7+ comprehensive eBooks, and created 20+ detailed case studies featuring ShipBob merchants, and has written for Okendo, ChannelEngine, Triple Whale, and more. She earned her BA from Wheaton College and gained valuable experience in healthcare logistics before focusing on ecommerce fulfillment content strategy.

210+

Posts Written

5+

Years writing for supply chain and fulfillment

7+

Published Resources

20+

Published Case Studies

Categories

What Causes Shipping Delays? Common Shipping Problems in 2025 & How to Address Shipping Issues

Explore the different causes of shipping delays, how they impact retailers and customers, and tips for mitigating them.

By Published on 3 April 2023

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What is a Stocktake? How to do a Stocktake in 2025

Learn how to conduct a stocktake, so you can get the most accurate inventory counts for your ecommerce business.

By Published on 31 March 2023

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Guide to Kitting for Ecommerce

Learn what kitting is, and how ShipBob can help you kit orders while streamlining your ecommerce fulfilment.

By Published on 22 March 2023

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How to Choose the Best Courier For Your Business: Royal Mail vs. DHL

A breakdown of the services, prices, and features of Royal Mail and DHL, so you can determine which is the better fir for your business.

By Published on 10 March 2023

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Supply Chain Bottlenecks: Causes, Challenges & How to Navigate Them

Learn more about the supply chain bottlenecks of the last few years, as well as strategies for preventing bottlenecks in the future.

By Published on 1 March 2023

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Floor Loading vs. Pallet Loading Containers for B2B Freight

Here’s a guide on the differences between floor loading and pallet loading, and which is best for your business’s freight strategy.

By Published on 10 February 2023

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Consolidation Warehousing: Guide, Tips, + Benefits (2025)

Discover how consolidation warehousing could help your businesses reduce its shipping costs and optimise its supply chain.

By Published on 8 February 2023

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How Oxford Healthspan Expanded Into 3 Countries with ShipBob [Case Study]

Learn how nutraceutical company Oxford Healthspan achieved better visibility and shipping speeds at scale after switching to ShipBob.

By Published on 1 February 2023

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Australia Post Satchels Guide

This article breaks down Australia Post’s packaging options, including satchel prices and sizes, as well as alternatives to consider.

By Published on 27 January 2023

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Understanding Ecommerce Freight Shipping: Costs, Tips, & Providers

An introduction to freight shipping methods, requesting quotes, estimating rates, and preparing freight shipments.

By Published on 25 January 2023

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