ShipBob’s Operations Performance Data
See how ShipBob is performing week-over-week across its US fulfilment network, and get updates on transit times, quality metrics, and other fulfilment-related performance benchmarks.
ShipBob at a glance
300M+
Orders fulfilled
through the ShipBob Network
50+
Fulfilment centres
across the world
99.97%
Accuracy rate
in fulfilling orders
200+
Retail channels
supported
Order Accuracy
The data below shows ShipBob’s direct-to-consumer outbound order accuracy rate (e.g., orders without a missing item, wrong item, wrong quantity, etc.; averages shown per week).
Delivery Estimate Accuracy (DEA)
The data below measures the percentage of orders that were successfully delivered within their expected transit window from when an order is imported into the ShipBob dashboard (averages shown per week).
Inventory Shrinkage
The data below measures the amount of product that is lost, damaged, or can’t be located during warehouse handling (averages shown per week).
Click to Delivery Performance
The data below shows ShipBob’s end-to-end transit times, from order imported into ShipBob to delivery to the end consumer, for merchants using 3+ fulfilment centres (averages shown per week).
Weekly Uptime
The data below measures the percentage of time ShipBob’s software platforms are operational and available to users without unplanned interruptions.
