{"id":1389,"date":"2022-04-19T09:49:37","date_gmt":"2022-04-19T14:49:37","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/ecommerce-shipping\/shipping-policy\/"},"modified":"2025-10-28T16:33:15","modified_gmt":"2025-10-28T16:33:15","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.shipbob.com\/uk\/ecommerce-shipping\/shipping-policy\/","title":{"rendered":"Shipping Policy Template"},"content":{"rendered":"\n<section class=\"wp-block-shipbob-blocks-section-hero-standard-form hero-standard\"><div class=\"container row\"><div class=\"col hero-standard-content\"><h1 class=\"hero-standard-title \">The Complete Guide to Ecommerce Shipping Policies: Examples + Free Template<\/h1>\n<p>Having a shipping policy is considered an ecommerce business best practice and should be a part of your overall&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/shipping-strategy-can-improve-customer-loyalty\/\" target=\"_blank\" rel=\"noopener noreferrer\">shipping strategy<\/a>. If you don\u2019t have one, or you\u2019re looking to revamp your current shipping policy, we compiled some information and examples below to help you get started.<\/p>\n\n\n\n<a class=\"wp-block-shipbob-blocks-button btn btn-primary\" href=\"#template\">Take me to the template<\/a>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">So, what do you want to learn?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#what-is\">What is a shipping policy and why is it important?<\/a><\/li>\n\n\n\n<li><a href=\"#include\">6 things to include in your shipping policy<\/a><\/li>\n\n\n\n<li><a href=\"#update\">How often should a shipping policy be updated?<\/a><\/li>\n\n\n\n<li><a href=\"#best-place\">Where is the best place to display a shipping policy<\/a><\/li>\n\n\n\n<li><a href=\"#examples\">Shipping policy examples<\/a><\/li>\n<\/ul>\n<\/div><div class=\"col hero-standard-form offset-1  \"><div class=\"card hero-home-customer-card form-card\"><h3 class=\"form-title\"><strong>Request Fulfilment Pricing<\/strong><\/h3><h3 class=\"h4 form-subtitle\"><\/h3><p class=\"form-copy\"><\/p><div class=\"card-body form-2c853f60-8374-4dbc-937d-1fecb0e842f2\" data-controller=\"form-controller\" data-form-controller-form-id-value=\"2c853f60-8374-4dbc-937d-1fecb0e842f2\" data-form-controller-form-container-query-value=\"form-2c853f60-8374-4dbc-937d-1fecb0e842f2\"><\/div><p class=\"form-note\">We\u2019ll get back to you within 24 hours. <a href=\"\/privacy-policy\/\">Privacy Policy<\/a><\/p><\/div><\/div><\/div><\/section>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-shipping-policy\">What is a shipping policy?<\/h2>\n\n\n\n<p>A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. It often includes details on&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-shipping\/reduce-shipping-costs\/\" target=\"_blank\" rel=\"noopener noreferrer\">shipping costs<\/a>&nbsp;and methods, delivery times, and more.<\/p>\n\n\n\n<p>Some shipping policies are more detailed than others, but overall, the policy should be clear, accurate, and easy to understand. Many times, additional information like a returns and exchange policy is also included, creating a comprehensive resource for customers before they purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-download-the-free-shipping-policy-template\">Download the free shipping policy template<\/h2>\n\n\n\n<p>If you haven\u2019t created a shipping policy for your online store yet, you don\u2019t have to start from scratch. We put together a simple shipping policy template to help you get started. Simply click on the link to make a copy of our Shipping policy Google Docs template, and add your company-specific details.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" id=\"template\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/docs.google.com\/document\/d\/1lN8IOqnAioiuueONuk-vO6bqdHeIeZhjg3bavnO31zY\/edit?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\">Download template<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-your-ecommerce-store-needs-a-shipping-policy\">Why your ecommerce store needs a shipping policy<\/h2>\n\n\n\n<p>There are several benefits to having a concise&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-shipping\/\" target=\"_blank\" rel=\"noopener noreferrer\">ecommerce shipping<\/a>&nbsp;policy: It better informs your customers before they checkout, helps answer shipping-related questions, and allows you to take a proactive approach to any shipping issues that may arise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inform-customers-of-shipping-costs-and-options\">Inform customers of shipping costs and options<\/h3>\n\n\n\n<p>Online shoppers most often search for a shipping policy to determine upfront how much shipping is going to cost them upfront, depending on where they live. A well-developed shipping policy informs customers of shipping costs and details the different shipping options (eg., 2-day shipping, next-day delivery).<\/p>\n\n\n\n<p>By displaying shipping costs and the different methods of shipping available, you protect yourself from any customer who may have a complaint about how much they were charged and also save yourself time rather than having each customer inquire through your support channel(s) when they can find it themselves.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inform-customers-of-delivery-times\">Inform customers of delivery times<\/h3>\n\n\n\n<p>Many online shoppers are expecting fast delivery. With 2-day delivery becoming the standard, it\u2019s worth setting expectations with your customers on realistic delivery times. Along with displaying your shipping options, you\u2019ll want to consider including shipping cutoff times (especially&nbsp;holiday shipping deadlines&nbsp;and any&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/universal-postal-union\/\" target=\"_blank\" rel=\"noopener noreferrer\">UPU<\/a>&nbsp;delays), shipping times, and how long it would take to ship international orders.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-provide-protection-on-your-company-s-behalf\">Provide protection on your company\u2019s behalf<\/h3>\n\n\n\n<p>Many times, online brands provide more than just shipping details by outlining other information such as return policy and exchanges, product damages, and&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/international-shipping\/\" target=\"_blank\" rel=\"noopener noreferrer\">international shipping<\/a>&nbsp;expectations.<\/p>\n\n\n\n<p>The more details you include on your shipping policy, the better. It provides you and your customers with peace of mind while answering their questions upfront.<a id=\"include\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-6-things-your-shipping-policy-should-include\">6 things your shipping policy should include<\/h2>\n\n\n\n<p>A shipping policy should be concise but thorough, and highlight essential shipping information that your customers should be aware of. It includes details on shipping rates and costs, shipping methods, expected delivery times, payment and tracking information, shipping restrictions, and international shipping.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-shipping-rates-amp-costs\">1. Shipping rates &amp; costs<\/h3>\n\n\n\n<p>Displaying&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-shipping\/reduce-shipping-costs\/\" target=\"_blank\" rel=\"noopener noreferrer\">shipping costs<\/a>&nbsp;gives your customers a chance to review and calculate their total costs before they check out. <\/p>\n\n\n\n<p>Showcasing shipping costs is even more important for international customers who may not qualify for certain offers such as free shipping.&nbsp;Many times, international shipping charges vary between retailers significantly due to increases in carrier charges, so you\u2019ll want to be as transparent as possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-shipping-methods-and-delivery-times\">2. Shipping methods and delivery times<\/h3>\n\n\n\n<p>Whether you offer one or several shipping methods, list out the different methods and the expected business day estimated delivery times for each.<\/p>\n\n\n\n<p>Brands usually compare delivery options using a simple table format with one column displaying the different methods such as standard shipping or express shipping and another one with expected processing time frames.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-shipping-restrictions\">3. Shipping restrictions<\/h3>\n\n\n\n<p>If you have any shipping restrictions, such as shipping to certain countries or PO boxes, you will want to display them on your shipping policy. Sometimes, state legislation may prevent some products from being shipped to certain locations. Be very clear on what restrictions exist and which shoppers are impacted by them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-missing-or-lost-packages\">4. Missing or lost packages<\/h3>\n\n\n\n<p>Packages get lost or become <a href=\"https:\/\/www.shipbob.com\/blog\/delivery-exception\/\">delivery exceptions<\/a> for all sort so reasons, and most of the time, it is out of an ecommerce brand\u2019s control. But directing customers on what to do if a package goes missing creates peace of mind, so make sure to prominently display contact information and guidance on how to report missing or lost packages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-international-shipping\">5. International shipping<\/h3>\n\n\n\n<p>If you offer international shipping, you will want to include a statement on who is responsible for&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/import-duties\/\" target=\"_blank\" rel=\"noopener noreferrer\">customs and import duties<\/a>. Showcase your international shipping policy by communicating which carrier handles your international shipments and which party (the consumer or the seller) will pay international taxes, charges, and any additional fees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-return-and-exchange-information\">6. Return and exchange information<\/h3>\n\n\n\n<p>If your customers are about to make an order, they are likely interested in how your store\u00a0<a href=\"https:\/\/www.shipbob.com\/blog\/ecommerce-returns\/\" target=\"_blank\" rel=\"noopener noreferrer\">manages returns<\/a>\u00a0and exchanges. Many online stores display a return and exchange policy on the same page as the shipping policy. It provides details such as how long it takes to process a return and when customers can expect a full refund according to the refund policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-shipping-policy-examples-for-ecommerce-businesses\">Shipping policy examples for ecommerce businesses<\/h2>\n\n\n\n<p>As a fulfilment company, ShipBob has helped thousands of ecommerce businesses pack and ship their orders. Many ShipBob customers have developed a well-defined shipping policy to build trust with their customers,&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/cart-abandonment\/\" target=\"_blank\" rel=\"noopener noreferrer\">lower cart abandonment<\/a>, and better protect themselves from future shipping issues. Here are some great examples:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-taste-salud\">Taste Salud<\/h3>\n\n\n\n<p>This drink mix brand has a whole page dedicated to its shipping policy, where it goes into detail on their shipping rates and costs. Their shipping policy also explains difference between shipping times and additional processing times, touches on shipping to military bases, and specifically calls out holiday shipping cutoffs so customers can make sure to order in time in to get their products before major holidays.&nbsp;&nbsp;<\/p>\n\n\n\n<p>View Taste Salud\u2019s shipping policy <a href=\"https:\/\/www.shipbob.com\/blog\/taste-salud\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-pit-viper\">Pit Viper<\/h3>\n\n\n\n<p>This sunglasses brand\u2019s shipping information page is just as humorous and Avant-guard as the rest of its website. The page is both playful and full of helpful information for customers, include a shipping zone map and shipping information for Canada and Australia (with links to even more shipping FAQs).&nbsp;&nbsp;<\/p>\n\n\n\n<p>View Pit Viper\u2019s shipping page <a href=\"https:\/\/www.pitviper.com\/pages\/shipping\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-talk-to-shipbob-s-fulfillment-experts-about-shipping\">Talk to ShipBob&#8217;s fulfilment experts about shipping<\/h2>\n\n\n\n<p>ShipBob is a global fulfilment platform on a mission to help ecommerce brands optimise their entire shipping strategy. Beyond storing your inventory across out fulfilment network and fulfilling orders across all your channels, ShipBob offers lots of solutions that brands can leverage to reduce shipping costs, times, and hassle.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"ShipBob Fulfillment Center Guided Tour - 3D 360\u00b0 VR Video\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/YdTbM4XlizY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-day-express-shipping-nbsp\">2-Day Express Shipping&nbsp;<\/h3>\n\n\n\n<p>ShipBob\u2019s 2-Day Express Shipping program allows ecommerce businesses to offer fast and reliable shipping, meeting customer expectations for quick deliveries. Brands can ship to anywhere in the continental US from any fulfilment centre in just 2 days (even from a single fulfilment centre!) and display 2-day badging on platforms like Walmart, Meta, Instagram, and Google to boost conversions.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-global-fulfillment-network-nbsp\">Global fulfilment network&nbsp;<\/h3>\n\n\n\n<p>By leveraging ShipBob\u2019s fulfilment centres in the UK, Europe, Australia, and Canada, merchants can store inventory closer to international customers and even fulfil orders locally to cut shipping costs and times. ShipBob also offers a DDP solution to help minimise cross-border complexities, and can ship to 250+ locations worldwide using standard and expedited shipping. With global shipping at your fingertips through ShipBob, your brand can grow into new countries with ease.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inventory-placement-program-ipp-nbsp-nbsp\">Inventory placement program (IPP)&nbsp;&nbsp;<\/h3>\n\n\n\n<p>The Inventory Placement Program is designed to take inventory allocation and distribution off your plate and into the hands of experts to save you time and money.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Through the program, ShipBob leverages your brand\u2019s order data to calculate the inventory split across ShipBob\u2019s fulfilment centre network that will minimise your average shipping costs and times.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"393\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=1280px\" alt=\"\" class=\"wp-image-16253\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/09\/bf8ad2e583c81edfd7f97d579c12ba12-700x393.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<p>Once you send your inventory to a single hub location, ShipBob takes care of physically distributing it to regional warehouses for you.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This approach not only saves you the hassle of planning and executing inventory placement yourself, but also lowers your average shipping costs and transit times \u2013 all while providing real-time insight into inventory levels and status through the ShipBob dashboard.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-leading-warehouse-management-system-nbsp\">Leading warehouse management system&nbsp;<\/h3>\n\n\n\n<p>If you\u2019d rather keep fulfilment in-house, ShipBob\u2019s proprietary WMS can optimise fulfilment and shipping operations in your own warehouse. Our system \u2013 the same one that powers ShipBob\u2019s dozens of global fulfilment centres \u2013 provides real-time visibility and control over warehouse operations, ensuring accuracy and efficiency in order fulfilment.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The system features:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy-to-learn tools (so ramping up staff and temp workers is easy)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prescriptive step-by-step packing flows and built-in visuals (like GIFs to show an exact pack-out process)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Location-specific inventory visibility and top-level order fulfilment metrics across all warehouses and order counts at the picked\/packed\/labelled statuses&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carrier and shipping service selection to find the most optimal transportation routes&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flexible options for batch, auto-cluster, custom cluster, and single-order picking&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Turnkey integrations with major ecommerce platforms and marketplaces (and a Developer API for custom needs)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Virtual or on-site implementation with zero down time, led by operations experts&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Click the button below to learn more about how ShipBob\u2019s solutions can help your brand ship faster and cheaper.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Get Fulfilment Pricing Today!<\/a><\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-shipbob-blocks-section-container section section-container  max-width-blog\"><div class=\"container section-info section-info-align-none \"><h6 class=\"section-title \"><\/h6><h2 class=\"section-content h2\">Shipping Policy Template FAQs<\/h2><p class=\"section-copy\">We&#8217;ve addressed some of your burning FAQs and queries about shipping policies below.<\/p><\/div><div class=\"container flex-container row justify-none align-none flex-wrap\">\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How important is a shipping policy?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Having a shipping policy better informs your customers about shipping-related questions before they checkout, it also gives you a proactive approach to any shipping related issues that may arise.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How do you write a shipping policy?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of. It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Do you need a shipping policy?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Yes, a shipping policy informs customers on what to expect in terms of shipping costs and delivery times. It also includes important information on any shipping restrictions, as well as details on shipping internationally. To build trust with your customers, you must offer a shipping policy and publish it on your online store where it\u2019s easy to find.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How often should I update my shipping policy?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>It is advised that you update your shipping policy every so often. As your business grows, your shipping policy will change. For instance, if you go from self-fulfilling orders to outsourcing fulfilment, your shipping timelines will shift.<\/p>\n\n\n<p>We recommend you update your shipping policy every six months, and each time you have made a change to your shipping method(s) \u2014 whether it\u2019s a new 3PL or expanding into more fulfilment centre locations.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Where is the best place to display a shipping policy?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>The shipping policy should inform customers of shipping costs and options prior to purchase. Some websites will display shipping policies in a link in their website footer or in their checkout process, or display shipping updates, deals, and announcements in a banner.\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n<\/div><div class=\"cta-container u-hidden\"><a class=\"btn btn-primary \" href=\"\"><\/a><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>What is a shipping policy? A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. It often includes details on&nbsp;shipping costs&nbsp;and methods, delivery times, and more. Some shipping policies are more detailed than others, but overall, the policy should be clear, accurate, and easy [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":1384,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"hub.php","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1389","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping Policy Template - ShipBob UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/uk\/ecommerce-shipping\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy Template\" \/>\n<meta property=\"og:description\" content=\"What is a shipping policy? A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online. It often includes details on&nbsp;shipping costs&nbsp;and methods, delivery times, and more. 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