{"id":11109,"date":"2023-06-16T18:07:35","date_gmt":"2023-06-16T18:07:35","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/ecommerce-logistics\/inbound-outbound-logistics\/"},"modified":"2025-08-17T08:57:27","modified_gmt":"2025-08-17T08:57:27","slug":"inbound-outbound-logistics","status":"publish","type":"page","link":"https:\/\/www.shipbob.com\/uk\/ecommerce-logistics\/inbound-outbound-logistics\/","title":{"rendered":"Inbound and Outbound Logistics"},"content":{"rendered":"\n<section class=\"wp-block-shipbob-blocks-section-hero-standard-form hero-standard\"><div class=\"container row\"><div class=\"col hero-standard-content\"><h1 class=\"hero-standard-title \">Inbound and Outbound Logistics: Objectives, Differences, &amp; Tips<\/h1>\n<p class=\"wp-block-paragraph\">With a sound inbound logistics process, businesses can restock their best sellers in time for the holidays, introduce new products for sale, and even process returns. On the outbound side, you can ship packages to customers and other stakeholders on time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below we dive into how to achieve just that.<\/p>\n\n\n\n<h4>So, what do you want to learn?<\/h4>\n\n<ul class=\"list-check\">\n \t<li style=\"list-style-type: none\">\n    \n<li><a href=\"#what-is\">Introduction to inbound &amp; outbound logistics<\/a><\/li>\n\n<li><a href=\"#difference\">Inbound vs. outbound logistics<\/a><\/li> \n\n<li><a href=\"#werk\">Here&#8217;s how they work<\/a><\/li> \n\n<li><a href=\"#kpis\">Crucial inbound &amp; outbound KPIs<\/a><\/li> \n\n<li><a href=\"#chall\">5 Inbound &amp; outbound logistics challenges<\/a><\/li> \n\n<li><a href=\"#how\">How to master inbound &amp; outbound logistics<\/a><\/li> \n \n<\/ul>\n<\/div><div class=\"col hero-standard-form offset-1  \"><div class=\"card hero-home-customer-card form-card\"><h3 class=\"form-title\">Request Fulfilment Pricing<\/h3><h3 class=\"h4 form-subtitle\">Let&#8217;s talk. Our experts can help you boost your order volume by 30% year over year.<\/h3><p class=\"form-copy\"><\/p><div class=\"card-body form-fbd53fc0-a20b-4df6-8df7-0fa1e8d5b8d4\" data-controller=\"form-controller\" data-form-controller-form-id-value=\"fbd53fc0-a20b-4df6-8df7-0fa1e8d5b8d4\" data-form-controller-form-container-query-value=\"form-fbd53fc0-a20b-4df6-8df7-0fa1e8d5b8d4\"><\/div><p class=\"form-note\">A fulfilment expert will get back to you shortly. <a href=\"\/privacy-policy\/\">Privacy Policy<\/a><\/p><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"post-cta\" style=\"background-color:#0a0838\"><div class=\"container\"><div class=\"post-cta-wrapper\"><div class=\"post-cta-item\"><h2>Distributed Inventory: How Multiple Fulfilment Centers Can Reduce Transit Times &amp; Shipping Costs<\/h2><p>Ship faster &amp; save money by splitting your inventory. Learn how. <\/p><a class=\"btn\" href=\"https:\/\/resources.shipbob.com\/the-distributed-inventory-strategy\" target=\"_self\" rel=\"noopener\">Download the guide<\/a><\/div><div class=\"post-cta-item\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/resources.shipbob.com\/hubfs\/Distributed%20Inventory%20eGuide.png\" class=\"post-cta-item-img\" alt=\"3pl\"><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is\">What is inbound and outbound logistics?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inbound and outbound logistics refer to two of the most common processes to move goods throughout the&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/retail-supply-chain\/\">retail supply chain<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While they are similar in nature and both involve the transportation of products across various distribution channels, inbound logistics deals with supply and outbound logistics fulfils demand.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inbound-logistics\">Inbound logistics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Inbound logistics are all about moving&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/raw-materials-inventory\/\">raw materials<\/a>,&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/supply-inventory\/\">supplies<\/a>, or finished goods&nbsp;<em>into<\/em>&nbsp;a supply chain. Through inbound logistics, a business secures its supply \u2014 that is, it obtains the products (or the materials to make the products) that it will eventually sell.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The logistics processes that transport raw materials, inventory, or supplies from a supplier and into a business\u2019s warehouse, distribution centre,&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/choose-order-fulfillment-center-location-outsourcing-3pl\/\">fulfilment centre<\/a>, or retail store are all considered inbound logistics.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-outbound-logistics\">Outbound logistics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Outbound logistics are all about moving finished inventory&nbsp;<em>out<\/em>&nbsp;of a supply chain \u2014 that is, moving inventory out of&nbsp;<a href=\"https:\/\/www.shipbob.com\/warehouse-operations\/inventory-storage\/\">storage<\/a>, fulfilling orders, and delivering those orders to end customers.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any logistics process involved in order confirmation, fulfilment (including picking and packing), shipping, last-mile delivery, customer service, and troubleshooting qualifies as an outbound logistics process.<\/p>\n\n\n\n<div class=\"wms-cta\">\n    <div class=\"row\">\n        <div class=\"col wms-cta-content\">\n            <h3>Check out ShipBob&#8217;s Warehouse Management System (WMS)<\/h3>\n            <p>\n             ShipBob&#8217;s WMS helps your warehouse reduce picking errors, manage inventory in real time, and fulfil orders faster.<\/p>\n<\/div>\n<div class=\"wms-cta-button-container\">\n<a href=\"\/product\/wms\/ \" class=\"btn btn-primary\">Learn More<\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"difference\">What is the difference between inbound and outbound logistics?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inbound and outbound logistics aim to accomplish different things. The purpose of inbound logistics is to secure supply for a business, while the purpose of outbound logistics is to meet and fulfil demand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inbound and outbound logistics processes also move and deliver different goods to different parties. Inbound logistics processes move inventory, raw materials, or supplies from a supplier to a business; outbound logistics, on the other hand, move&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/finished-goods-inventory\/\">finished products<\/a>&nbsp;from a business to the end customer or user.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The comparison table below breaks out the differences between inbound and outbound logistics processes.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><td><strong>Inbound<\/strong><\/td><td><strong>Outbound<\/strong><\/td><\/tr><tr><td><strong>Definition<\/strong><\/td><td>The processes involved in moving materials or goods&nbsp;<em>into<\/em>&nbsp;a supply chain, and securing inventory that your business later sells<\/td><td>The processes involved in moving finished inventory&nbsp;<em>out<\/em>&nbsp;of a supply chain by fulfilling and shipping orders to end customers.<\/td><\/tr><tr><td><strong>Processes<\/strong><\/td><td>\u2013 Materials management<br>\u2013 Sourcing<br>\u2013 Warehouse receiving<br>\u2013 inventory storage<\/td><td>\u2013 Order confirmation &amp; processing<br>\u2013 Picking<br>\u2013 Packing<br>\u2013 Shipping&nbsp;<br>\u2013 Last-mile delivery<br>\u2013 Customer service involving deliveries<\/td><\/tr><tr><td><strong>Touchpoints<\/strong><\/td><td>Transported From:<br>\u2013 Supplier<br>\u2013 Manufacturer<br>\u2013 Distributor<br>\u2013 Product holder<br><br>Delivered To:<br>-Company<br>-Brand<br>-Retailer<br>-Third-party logistics company<\/td><td>Transported From:<br>\u2013 Company<br>\u2013 Brand<br>\u2013 Retailer<br>\u2013 Third-party logistics company<br><br>Delivered To:<br>\u2013 End customersEnd users<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"imp\">Importance of having effective inbound and outbound logistics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Together, inbound and outbound logistics processes make up the majority of an ecommerce business\u2019s supply chain. Thus, if a business wants to succeed, it is imperative that it establish effective logistics processes throughout their business.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, there are also other benefits to honing one\u2019s inbound and outbound logistics operations.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"396\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=1280\" alt=\"\" class=\"wp-image-16178\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=1600 1600w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=1536 1536w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/09\/78805a221a988e79ef3f42d7c5bfd418.jpeg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improve-the-flow-of-goods\">Improve the flow of goods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a business\u2019s logistics processes are all streamlined, it is much easier \u2014 and quicker \u2014 for goods to move from one stage of the supply chain to the next. This saves time and effort, and keeps your operations running smoothly.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"467\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=1280\" alt=\"\" class=\"wp-image-10792\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=2250 2250w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=1536 1536w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=2048 2048w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/11\/0ce4b28bda221c285ce06e28d9e11843.jpeg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-increase-inventory-and-order-accuracy\">Increase inventory and order accuracy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Streamlined inbound and outbound logistics give a business better control over its output. When logistics processes are quick and predictable,&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/packing-shipping-mistakes-businesses-makes\/\">mistakes<\/a>&nbsp;are far less likely to occur.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, it\u2019s much harder to lose or damage inventory when one\u2019s inventory receiving process is simple and intuitive. Similarly, when fulfilment is carefully monitored for quality control, workers may be less likely to accidentally swap two&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/fulfillment-basics-how-do-shipping-labels-work\/\">shipping address labels<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/4a3bb60fdaa5ce40f59d7fa3d3b63b48.png?w=480\" alt=\"\" class=\"wp-image-18064\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-optimize-speed-of-delivery\">Optimise speed of delivery<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The faster and more efficiently inventory is ordered, received, picked, packed, and shipped, the sooner the end customer\u2019s order arrives at their doorstep. Well-oiled inbound and outbound logistics together facilitate quick delivery that not only delights customers, but also provides a competitive advantage to the business.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"280\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=1280\" alt=\"\" class=\"wp-image-2568\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=1400 1400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/b2b-distribution.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Maximise sales and revenue&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A business\u2019s revenue depends on its ability not just to make sales, but to follow through on those sales.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As noted above, efficient inbound and outbound logistics processes enable a business to deliver more&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/order-accuracy\/\">accurate<\/a>&nbsp;orders to customers more quickly \u2014 which, in turn, meets a customer\u2019s expectations and encourages them to purchase again.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thus, by paving the way for a smoother customer experience, quality inbound and outbound logistics can increase sales and bolster a business\u2019s bottom line.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=1280\" alt=\"\" class=\"wp-image-533\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduce-costs-nbsp\">Reduce costs&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"process\">In addition to increasing revenue, well-managed inbound and outbound logistics can save a business money. More efficient logistics are more cost-effective to run, as they necessitate fewer labour hours a business must pay for. Better logistics systems are also less prone to losing inventory, saving the business a sunk cost.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"werk\">The inbound and outbound logistics processes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inbound and outbound logistics both focus on the transportation of goods from one distribution network to another. Knowing how each process works is crucial to&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/supply-chain-optimization\/\">optimising your supply chain<\/a>, reducing logistics costs, and better managing customer expectations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/Pw8LDhqZo1DxwbLYQ2klj85I0R2Qm9Khvj8ge68ER9esTWElQndyu2abqxegm9cm1ByU7MG_6Bs70-54tMnfOMnTGT5zQCADqAumMdTkzqD_u_tgq8TTPlgVQ0pImMaBaSnRHHcImPngCmcKxtv2qljLgZRHPV4tfJym8C_CHAocrbpBXFpDXQEDEA\" alt=\"\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inbound-logistics-processes\">Inbound logistics processes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few of the most common inbound logistics processes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-1-sourcing-materials\">1. Sourcing materials<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The first inbound logistics process \u2014 and the first step in the overall supply chain \u2014 is deciding what materials or inventory your business needs, and determining how to get them. Sourcing involves researching materials or products, and settling on which manufacturer, supplier, or vendor you\u2019ll purchase them from.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-2-purchasing-materials\">2. Purchasing materials<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Next, your business must actually place a&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/purchase-order-financing\/\">purchase order<\/a>&nbsp;for the materials or inventory they sourced. You and your supplier or manufacturer should keep a record of the transaction, as well as what materials and\/or goods your business ordered, and have proper&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/introduction-freight-shipping\/\">freight shipping<\/a>&nbsp;tracking in place.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-3-transport-to-distribution-channels\">3. Transport to distribution channels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">After confirming your order, the supplier or manufacturer is responsible for transporting the goods to the appropriate location or distribution channel by freight shipping (usually via ocean, air,&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/ground-shipping\/\">ground<\/a>, or a combination). A business can have goods sent to their retail stores, warehouses, fulfilment centres, or other distribution centres.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-4-receiving\">4. Receiving<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Once the goods arrive at the store, warehouse, or fulfilment centre, the location\u2019s receiving team is in charge of&nbsp;<a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-receiving\/\">receiving the inventory<\/a>. The team will accept the shipment, log it in their records, and count the contents to make sure that the shipment is precisely what was ordered.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-5-storage\">5. Storage<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If the shipment is acceptable, the receiving team will then move the inventory into storage. It will remain there until it\u2019s used in outbound logistics processes.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-6-reverse-logistics\">6. Reverse logistics<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.shipbob.com\/blog\/reverse-logistics\/\">Reverse logistics<\/a>&nbsp;\u2014 or the processing of customer returns and exchanges \u2014 also qualifies as an inbound logistics process, as inventory is technically coming into the warehouse.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When shipments from customers arrive at the warehouse, they need to be examined. If the product is unopened or in good condition, it may be restocked into available inventory; otherwise, the warehouse team will need to find a way to move it out of the warehouse.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-outbound-logistics-processes\">Outbound logistics processes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few of the most common outbound logistics processes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-1-order-processing\">1. Order processing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as a customer places an order on&nbsp;<a href=\"https:\/\/www.hubspot.com\/products\/cms\/drag-and-drop-website-builder?__hstc=82037961.a13fec9eed31f2c402cc7df17cb246e5.1670331862493.1687191180018.1687254569608.163&amp;__hssc=82037961.2.1687254569608&amp;__hsfp=633222111\" target=\"_blank\" rel=\"noreferrer noopener\">your ecommerce website<\/a>, the first outbound logistics step is to process it.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every order is sent through a business\u2019s&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/order-management-system\/\">order management system<\/a>, and then passed to the appropriate warehouse or fulfilment centre, where it\u2019s pushed into the fulfilment queue. &nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-2-product-picking-and-packing\">2. Product picking and packing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes time to fulfil the order, products from inventory must be picked from their assigned inventory location, and inventory counts are updated to ensure&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/inventory-levels\/\">stock levels<\/a>&nbsp;are accurate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products are then packed in boxes or&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/poly-mailers\/\">poly mailers<\/a>, labelled with the correct shipping details, and sorted by carrier and service.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-3-shipping-finished-goods\">3. Shipping finished goods<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Finally,\u00a0<a href=\"https:\/\/www.shipbob.com\/ecommerce-shipping\/carriers\/\">couriers<\/a>\u00a0(such as\u00a0<a href=\"https:\/\/www.shipbob.com\/blog\/usps-vs-ups-vs-fedex\/\">FedEx, UPS, or USPS<\/a>) pick up the packages, and transport each one to its final destination.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how far a package must travel, couriers may use a variety or transportation methods in the shipping process (including ground transport, air, rail, or even ocean).&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-4-customer-service-and-troubleshooting\">4. Customer service and troubleshooting<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Because outbound logistics include any process related to getting orders to customers, troubleshooting customer issues should be considered a part of outbound logistics.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your business should be prepared to communicate with customers and swiftly handle problems related to order details, fulfilment, or shipping.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-which-one-is-more-important\">Which one is more important?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Neither inbound nor outbound logistics are inherently more important than the other. Without inbound logistics, a business has no inventory to move through outbound logistics processes; but without outbound logistics, inventory piles up until it becomes&nbsp;<a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/dead-stock\/\">deadstock<\/a>, and a business cannot profit. Therefore both are necessary for a cohesive supply chain.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"KPI\">Similarly, excelling in one logistical process but struggling in another is not enough to consistently meet customer requirements. A business should carefully optimise every phase of its supply chain, as every stage has the potential to make or break the customer experience.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"1193\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=1280px\" alt=\"\" class=\"wp-image-1193\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/iStock-96923935-1.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"369\" width=\"700\" data-id=\"16708\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/10\/be968d13d74b0c78b485b09cb1c1b37b-scaled.jpg?w=1280\" alt=\"\" class=\"wp-image-16708\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"kpis\">Logistics KPIs your competitors are probably tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To make sure your inbound and outbound logistics processes are performing well, you\u2019ll need to track some important\u00a0<a href=\"https:\/\/www.shipbob.com\/blog\/supply-chain-metrics\/\">key performance indicators<\/a>\u00a0(or KPIs).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The KPIs you should track depend on a variety of factors, including your business\u2019s goals. Because a business\u2019s goals can change over time, the KPIs of interest to your business may change as well \u2014 and as you detect new opportunities for improvement, you may cease tracking some KPIs and begin tracking others.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some KPIs that your business may find useful include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Inbound KPIs:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Freight bill accuracy<\/li>\n\n\n\n<li>Loading and&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/devanning\/\">unloading<\/a>&nbsp;times<\/li>\n\n\n\n<li>Lead times<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outbound Logistics:<\/strong><\/p>\n\n\n\n<ul id=\"challenge\" class=\"wp-block-list\">\n<li>Order volume&nbsp;<\/li>\n\n\n\n<li>Perfect order rate<\/li>\n\n\n\n<li>Order fill rate<\/li>\n\n\n\n<li>Order accuracy rate<\/li>\n\n\n\n<li><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-turnover-ratio\/\">Inventory turnover<\/a><\/li>\n\n\n\n<li>Supply chain costs<\/li>\n\n\n\n<li>Average delivery time<\/li>\n\n\n\n<li>Customer&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/order-cycle-time\/\">order cycle time<\/a><\/li>\n\n\n\n<li>Cash-to-cash cycle time<\/li>\n\n\n\n<li>Time to ship<\/li>\n\n\n\n<li>Return rate<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"chall\">5 biggest challenges of inbound and outbound logistics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Both inbound and outbound logistics bring value to your supply chain \u2014 but both also bring challenges.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some of the most common challenges business experience in their inbound and outbound logistics.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-difficulties-with-quality-control-nbsp\">Difficulties with quality control&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Involving outside suppliers in your supply chain may be necessary, but it nevertheless increases the chances of&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/procurement-and-logistics\/\">procurement<\/a>&nbsp;errors. Supplier errors are exacerbated by lax counts and checks in the inventory receiving process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduced-visibility-into-transportation-operations-nbsp-nbsp\">Reduced visibility into transportation operations&nbsp;&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly, when manufacturers or couriers ship your goods, you have less insight into the details of the process. Inventory may be lost or&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/prevent-shipping-damages\/\">damaged in transit<\/a>, and tracking your inventory can be challenging, depending on the manufacturer or carrier.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-prolonged-lead-times\">Prolonged lead times<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Global supply chain crises and fluctuations in demand can cause lead times to skyrocket. When this occurs, freight shipments and&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/how-last-mile-delivery-works\/\">last-mile deliveries<\/a>&nbsp;alike are delayed, which can throw off the delicate timing of your supply chain.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-high-costs\">High costs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unless optimised for cost, inbound and outbound logistics can easily become extremely expensive to maintain. The more complex a supply chain, the more difficult it is to find cost-effective solutions for issues that arise.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inventory-and-fulfillment-accuracy\">Inventory and fulfilment accuracy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"optimize\">However sophisticated a business\u2019s inbound and outbound logistics are, common errors can still plague it.&nbsp;<a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-shrinkage\/\">Inventory shrinkage<\/a>, mistakes in entering order information, and picking and packing errors seem like little issues, but can cause big problems for a business when left unchecked.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how\">How to optimise your inbound and outbound logistics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few best practices to implement throughout your supply chain to improve both your inbound and outbound logistics.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inbound-logistics-0\">Inbound logistics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There are a number of easily-actionable steps that you can take to improve your inbound logistics.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-reduce-inventory-costs\">Reduce inventory costs<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/holding-costs\/\">Inventory holding costs<\/a>&nbsp;can quickly ramp up as your business grows, as more warehousing space comes with a higher price tag \u2014 especially if you invest in the infrastructure yourself. While you do need a steady supply of inventory to match your demand, if you order too much inventory, you will face high inventory carrying costs.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To keep storage costs down while still meeting demand, try implementing these tips:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invest more heavily in items that have high turnover rates, as these items are more likely to sell.&nbsp;<\/li>\n\n\n\n<li>Consider using the&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/just-time-inventory-ecommerce\/\">JIT (or \u201cjust in time\u201d) inventory<\/a>&nbsp;strategy when reordering to minimise the amount of time products sit unsold on shelves.&nbsp;<\/li>\n\n\n\n<li>Perform regular&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/inventory-audit\/\">inventory audits<\/a>&nbsp;to avoid amassing deadstock, and to make room for other inventory.&nbsp;<\/li>\n\n\n\n<li>Consider&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/consignment-inventory\/\" target=\"_blank\" rel=\"noreferrer noopener\">consignment inventory<\/a>&nbsp;as a strategy to move inventory without additional cost or the risk of overstocking.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-optimize-stock-levels\">Optimise stock levels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Having just the right amount of inventory in stock at all times prevents all sorts of logistical snags.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start optimising your stock levels by improving your\u00a0<a href=\"https:\/\/www.shipbob.com\/blog\/demand-forecasting\/\">demand forecasts<\/a>, as accurate predictions will help your business stock up on the\u00a0<a href=\"https:\/\/www.shipbob.com\/blog\/how-to-find-sku-number\/\">SKUs<\/a>\u00a0that are most likely to sell.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, calculate the optimal reorder point for each SKU so that you can time&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/restocking-inventory\/\">replenishment<\/a> correctly and never leave customers waiting on backorders.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"211\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=1140\" alt=\"\" class=\"wp-image-10267\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=1140 1140w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/10\/3b9ae7d700d4badd7480917c69ba05b2.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-use-the-right-warehouse-management-system-or-wms\">Use the right warehouse management system (or WMS)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-logistics\/inbound-outbound-logistics\/\">WMS<\/a>&nbsp;can help to automate and improve warehouse management and operations. Not every WMS will have the same capabilities, so be sure to choose one that will meet your business\u2019s needs.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the most important WMS features that streamline inbound logistics include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-tracking\/\">Inventory tracking&nbsp;<\/a><\/li>\n\n\n\n<li>Automatic reorder point notifications&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/omnichannel-fulfillment\/\">Omnichannel<\/a>&nbsp;operational visibility<\/li>\n\n\n\n<li><a href=\"https:\/\/www.shipbob.com\/blog\/picking-list\/\">Pick list<\/a>&nbsp;generation to optimise picking routes<\/li>\n\n\n\n<li><a href=\"https:\/\/www.shipbob.com\/blog\/shipping-barcode\/\">Barcoding<\/a>&nbsp;across inventory to simplify inventory management<\/li>\n\n\n\n<li>Multi-warehouse support<\/li>\n\n\n\n<li>Shipment tracking<\/li>\n\n\n\n<li>Analytics dashboard that lets you monitor data at a glance&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"460\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=1280\" alt=\"\" class=\"wp-image-18123\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=1474 1474w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/e31b57c0b73738f2f473975710225956.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-partner-with-a-3pl\">Partner with a 3PL<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you didn\u2019t get in business to oversee logistics, but can\u2019t afford to hire a&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/director-of-logistics\/\">logistics director<\/a>, it is possible to outsource fulfilment to a third party logistics company, or&nbsp;<a href=\"https:\/\/www.shipbob.com\/3pl\/\">3PL<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3PLs partner with ecommerce businesses to handle inbound and outbound logistics processes such as receiving, warehousing, managing relationships with shipping couriers, processing returns, and more. Some&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/logistics-service-provider\/\">logistics service providers<\/a>&nbsp;like ShipBob will even store your inventory in fulfilment centres that they operate, and completely handle the picking and packing processes for you.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Altogether, the expertise, efficiency, and technology that a 3PL brings to a partnership can provide cost savings, increase operational quality, and free up more time for you to focus on other strategic growth areas of your business.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-outbound-logistics-0\">Outbound logistics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some tried-and-true methods to leverage when optimising your outbound logistics.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-build-strong-relationships\">Build strong relationships<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Outbound logistics are extremely collaborative in nature, so strengthening relationships with the people and parties that your supply chain relies on will only improve it. Make sure you pay attention to all parties, including your shipping couriers, 3PL, freight partners, last-mile providers, and even your own warehouse staff if you have one.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Building rapport and trust takes time, and one must commit to paying vendors on time, always being respectful, and communicating effectively. With enough consistency, you can form a long-term partnership that may help you&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/how-to-cut-costs-and-production-lead-times\/\">reduce lead times<\/a>, save money, and even secure more favorable contract terms, volume discounts, and expansion opportunities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-reduce-transit-time\">Reduce transit time<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how efficient your warehousing operations are, orders may be processed, picked, and packed within a few hours. It\u2019s the&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-shipping\/process\/\">shipping process<\/a>&nbsp;\u2014 and all its complications, delays, and hiccups \u2014 that takes the longest time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To get customer orders on doorsteps faster, try scheduling carrier pickups more frequently, or consider switching to faster couriers. Partnering with a 3PL can be particularly beneficial, as 3PLs have excellent working relationships with couriers that can not only secure you bulk shipping discounts, but get more orders out to couriers more often.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-introduce-automation-nbsp\">Introduce automation&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">While some warehouse operations require a human touch, many repetitive or simple tasks can be automated to increase efficiency.&nbsp;<a href=\"https:\/\/www.shipbob.com\/blog\/supply-chain-automation\/\">Automated functions<\/a>&nbsp;can also achieve higher accuracy rates, as they reduce or eliminate human error.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing orders, generating purchase orders and other documents, generating pick lists, and invoicing are all good choices for automating. If you partner with a 3PL or logistics platform, they may already have these functions automated to save time and money.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-streamline-inbound-and-outbound-logistics-with-shipbob\">Streamline inbound and outbound logistics with ShipBob<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob is a global omnichannel logistics platform that\u2019s prepared to help your business scale its logistics with ease at any size.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help ecommerce businesses optimise their inbound logistics, ShipBob receives your inventory using best practices, including a standardized WRO process designed for speed and simplicity. We then store your inventory in any of multiple US- and internationally-based fulfilment centres, so that you can reduce shipping costs while minimising shipping times.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From there, ShipBob handles all of your outbound logistics processes for you, no matter what your order volume is. Whether you\u2019re doing 400 orders a month or 40,000, ShipBob connects with your ecommerce platform so that orders are automatically pushed to ShipBob\u2019s fulfilment centres. Warehouse teams will then pick and pack your orders, and ship them through carrier partners.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Inside A ShipBob Logistics and Fulfillment Hub: A 360\u00b0 Look in 4K HD\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/7l-FgE4piic?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>ShipBob\u2019s infrastructure was designed with capabilities to make logistics seamless. From warehouse automations to barcode scanning, negotiated discounts with shipping couriers to <a href=\"https:\/\/www.shipbob.com\/blog\/kitting\/\">kitting<\/a> and assembly, ShipBob is equipped to handle your most complicated logistics needs.&nbsp;<\/p>\n<p>Merchants can even monitor their logistics through ShipBob\u2019s dashboard. The software provides real-time visibility into inventory levels, allows you to set <a href=\"https:\/\/www.shipbob.com\/blog\/reorder-point-formula\/\">automatic reorder points<\/a>, and view order status for any of the shipments they fulfil and ship to your customers \u2014 all from one easy-to-use platform.&nbsp;<\/p>\n<p class=\"FAQ\" id=\"FAQs\">If you\u2019re interested in learning more about how ShipBob can manage your logisticsclick below for more information.&nbsp;<\/p>\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\"><strong>Request Fulfilment Pricing<\/strong><\/a><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-have-your-own-warehouse\">Have your own warehouse?<\/h2>\n<p>Your ecommerce brand can now implement ShipBob\u2019s best-in-class warehouse management system (the same system that powers ShipBob\u2019s fulfilment network!) in your own warehouse. <\/p>\n\n<p>Using ShipBob\u2019s WMS, you brand can manage your inbound and outbound logistics from a single platform. With built-in automations, flexible picking options, and turnkey integrations with major ecommerce platforms and tools, the ShipBob WMS streamlines everything from receiving to shipping, so your brand can both improve efficiency and reduce errors throughout your supply chain. <\/p>\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-6\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote-plus\/\">Explore ShipBob\u2019s WMS<\/a><\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-inbound-and-outbound-logistics\"> Inbound and outbound logistics FAQs<\/h2>\n<p>Here are answers to some common questions about inbound and outbound logistics.<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is inbound and outbound delivery?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p class=\"wp-block-paragraph\">Inbound delivery is different from outbound delivery.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Inbound delivery refers to manufacturers or suppliers delivering raw materials, supplies, or other goods to the business that ordered them (and that will later sell them to end customers).<\/p>\n\n\n<p class=\"wp-block-paragraph\">Outbound delivery refers to the process of transporting orders (i.e. finished goods that have been picked and packed into a box or poly mailer) from a merchant\u2019s warehouse or fulfilment centre to the end customer.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is reverse logistics?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p class=\"wp-block-paragraph\">Reverse logistics involves the process of moving goods from their final destination back to the manufacturer or seller for returns, repairs, recycling, or disposal. <\/p>\n\n\n<p class=\"wp-block-paragraph\">It encompasses activities such as processing returned merchandise, refurbishing defective products, and managing recycling programs. Effective reverse logistics can recover value from returned goods and enhance customer satisfaction.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How do inbound and outbound logistics impact overall supply chain efficiency?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p class=\"wp-block-paragraph\">Both inbound and outbound logistics are critical to supply chain efficiency:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Inbound logistics.<\/strong>\u00a0Efficient management ensures timely receipt of materials and products, reducing delays and production downtime.<\/li>\n\n\n<li><strong>Outbound logistics.<\/strong>\u00a0Streamlined processes facilitate prompt order fulfilment and delivery, meeting customer expectations and reducing lead times.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Optimising both aspects leads to a responsive and cost-effective supply chain.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How do inbound and outbound logistics impact customer satisfaction?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p class=\"wp-block-paragraph\">Effective logistics directly influence customer satisfaction:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Inbound logistics.<\/strong>\u00a0Ensures product availability by maintaining adequate stock levels, preventing stockouts that can disappoint customers.<\/li>\n\n\n<li><strong>Outbound logistics.<\/strong>\u00a0Timely and accurate deliveries enhance the customer experience, fostering trust and repeat business.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">A well-managed logistics system ensures customers receive the right products at the right time.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"container flex justify-center\">\n        <div class=\"author-section\">\n            <p class=\"author-section-written-by\">Written By:<\/p>\n            <div class=\"author-avatar\">\n                <img decoding=\"async\" alt=\"\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=1280px\" class=\"avatar avatar-96 photo\" height=\"96\" width=\"96\" loading=\"lazy\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2021\/09\/Headshot-96x96.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/>            <\/div>\n            <div class=\"col\">\n                <h3><a href=\"https:\/\/www.shipbob.com\/author\/rachelhand\/\" title=\"Posts by Rachel Hand\" rel=\"author\">Rachel Hand<\/a><\/h3>\n                <p>Rachel is a Content Marketing Specialist at ShipBob, where she writes blog articles, eGuides, and other resources to help small business owners master their logistics.<\/p>\n                <p>Read all posts written by <a id=\"blog-single-author-section-link\" href=\"https:\/\/www.shipbob.com\/author\/rachelhand\/\">Rachel Hand<\/a><\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Distributed Inventory: How Multiple Fulfilment Centers Can Reduce Transit Times &amp; Shipping Costs Ship faster &amp; save money by splitting your inventory. Learn how. Download the guide What is inbound and outbound logistics? Inbound and outbound logistics refer to two of the most common processes to move goods throughout the&nbsp;retail supply chain.&nbsp; While they are [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":8887,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"hub.php","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-11109","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inbound and Outbound Logistics Guide: Use Cases &amp; Differences<\/title>\n<meta name=\"description\" content=\"Learn the distinctions between inbound and outbound logistics, each of their processes, and how to improve these parts of the supply chain.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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