{"id":30156,"date":"2026-11-05T20:39:59","date_gmt":"2026-11-05T20:39:59","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/blog\/bondiboost\/"},"modified":"2026-11-05T20:52:20","modified_gmt":"2026-11-05T20:52:20","slug":"bondiboost","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/uk\/blog\/bondiboost\/","title":{"rendered":"How BondiBoost Maintains 98% On-Time Fulfilment and Accurate Delivery Estimates with ShipBob [Case Study]\u00a0"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" id=\"toc-component\" blog-toc-controller-time-label-value=\"Minutes\" blog-toc-controller-button-label-value=\"Show more\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><a href='#h-key-metrics'>Key metrics<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href='#h-about-bondiboost'>About BondiBoost<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href='#h-bondiboost-s-team-at-shipbob'>BondiBoost&#8217;s team at ShipBob<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href='#h-get-started-with-shipbob'>Get started with ShipBob<\/a><\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-callout blog-callout\">\n<p class=\"wp-block-paragraph\"><strong>Customer Profile<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/bondiboost.com\/\">BondiBoost<\/a> developed its products on the shores of the iconic Bondi Beach using high-quality Australian ingredients. The brand exploded in popularity and now sells across geographies and channels, including Ulta, Sephora, and more. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They partner with ShipBob for their DTC orders to gain visibility, fulfil orders on time, and delight customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"525\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=750\" alt=\"\" class=\"wp-image-30166\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=750 750w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/7b73d85ac2bb84bddedb9a9b04694f96.webp?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Viral haircare and hair tool brand, BondiBoost, achieves on-time fulfilment and delivery to delight customers and reduce CX tickets.  <\/em><\/p>\n\n\n\n<h2 id=\"h-key-metrics\" class=\"wp-block-heading\">Key metrics<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>98% on-time fulfilment and DEA&nbsp;&nbsp;<\/li>\n\n\n\n<li>0.01% mispick rate&nbsp;<\/li>\n\n\n\n<li>100K orders shipped this year&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-about-bondiboost\" class=\"wp-block-heading\">About BondiBoost<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After months of research, the <a href=\"https:\/\/bondiboost.com\/\">BondiBoost<\/a> team found a harsh reality&#8230; the majority of people are unhappy with their hair quality for multiple reasons, including thickness, texture, breakage, length, volume, and flakiness. They&nbsp;decided it was time to solve these problems and pioneer a range of salon-professional products, and BondiBoost was born.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BondiBoost grew fast. The first six weeks matched the plan for the first 12 months, and within two years, the brand was stocked at Ulta. Today, the vegan, cruelty-free range covers everything from anti-thinning shampoos to infrared styling brushes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the brand scaled, its fulfilment needs scaled with it. BondiBoost partnered with ShipBob to fulfil its Australian DTC orders. Here\u2019s how the team gained live visibility, cut order errors, and planned for peak with confidence.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-gaining-real-time-visibility-to-keep-up-with-fast-growth-nbsp\" class=\"wp-block-heading\">Gaining real-time visibility to keep up with fast growth&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>As told to ShipBob by Irene Panebianco, General Manager at BondiBoost.*<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before ShipBob, we worked with a different ecommerce fulfilment expert in Australia. They got orders to our customers, but their technology wasn\u2019t as advanced as we needed.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We couldn\u2019t see exactly where our orders were. An order went in, and we only saw it once it had a tracking number. We couldn\u2019t see what was on the floor or where our products sat. Their systems also didn\u2019t integrate with ours the way we wanted. That was the biggest gap for us.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We decided we needed a new fulfilment partner, and our operations team wrote a detailed brief that outlined our requirements. The ability to see live data was our top priority. We also wanted that data to support our demand planning, so we weren\u2019t waiting on a stock take every six months or once a year.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During those conversations, ShipBob&#8217;s software stood out to us the most.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We never had anything like it before. That visibility feeds our demand planning. Now, we don\u2019t wait for a stocktake to know where we stand. We see the data live.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cShipBob\u2019s technology is far ahead of what we had before. The number one benefit of ShipBob is the technology and what you can actually do with it. Access to real-time data has been the biggest difference for us since we switched our fulfilment to ShipBob.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Irene Panebianco, General Manager at<\/em> <em>BondiBoost<\/em><\/em><\/p>\n<\/blockquote>\n\n\n\n<h2 id=\"h-gaining-a-proactive-support-team-that-makes-ops-seamless-nbsp\" class=\"wp-block-heading\">Gaining a proactive support team that makes ops seamless&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The ShipBob team has been great. Customer service and support have been a big differentiator.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have 2 Merchant Success Managers \u2013 one in the US and one in Australia. This gives us regional support wherever and whenever we need it. That has been helpful for us as a global brand with a global team.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob works closely with our team to understand what\u2019s coming up for the business. We meet weekly, which allows us to resolve issues quickly and keeps everyone on the same page. That short meeting saves us so much time. We\u2019ve settled into a solid rhythm.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recently moved our inventory into a new ShipBob fulfilment centre. Normally, moves like that are a headache. This one was so smooth. We didn\u2019t hear a thing about it. That\u2019s rare.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the last six months, nothing has needed escalating. Everything\u2019s been running smoothly.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"600\" height=\"600\" data-id=\"30163\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=1280px\" alt=\"\" class=\"wp-image-30163\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/8fac42dd877576323fd66ca75808dbfb.webp?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"600\" height=\"600\" data-id=\"30165\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=1280px\" alt=\"\" class=\"wp-image-30165\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/47a754b2470df0505a3d7803c5207815.webp?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"600\" height=\"600\" data-id=\"30164\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=1280px\" alt=\"\" class=\"wp-image-30164\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/c5af0543407a6e8ba11db6a69f792014.webp?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 id=\"h-tracking-every-batch-down-to-the-bay-nbsp\" class=\"wp-block-heading\">Tracking every batch down to the bay&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since we carry products that are applied to the hair and scalp, batch control matters a lot.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cFrom the ShipBob dashboard, we can see each batch in the fulfilment centre. We can actually see exactly where our product is sitting, down to the specific bay they\u2019re in.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Irene Panebianco, General Manager at<\/em> <em>BondiBoost<\/em><\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">If there\u2019s ever an issue with a product line, we can pull the entire batch immediately. We click the batch, and ShipBob removes it based on how we have our settings configured.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From a fulfilment perspective, that\u2019s super important. We haven\u2019t needed it, but we have the peace of mind of knowing we can.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-cutting-order-errors-and-customer-service-tickets-nbsp\" class=\"wp-block-heading\">Cutting order errors and customer service tickets&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob has a tech-savvy system, and it shows. We\u2019ve experienced fewer order errors due to their pick-and-pack system. Our mispick rate is 0.01%.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the past, we had to send replacements when the wrong product was shipped. Since partnering with ShipBob, that has dropped significantly. We\u2019ve had fewer mistakes on our DTC orders, and at a high volume, that matters.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When orders go out correctly, fewer customers need to write in. Fewer order issues also mean fewer customer service inquiries. That means there are fewer tickets and less pressure on our customer service team.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;ShipBob really shines with our DTC orders. On-time order fulfilment and delivery estimate accuracy (DEA) are at 98%. That keeps our customers happy.&#8221;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Irene Panebianco, General Manager at<\/em> <em>BondiBoost<\/em><\/em><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-container-core-gallery-is-layout-8b6d8048 wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\" style=\"margin-top:1px;margin-bottom:1px\"><img decoding=\"async\" width=\"582\" height=\"723\" data-id=\"30161\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=1280px\" alt=\"\" class=\"wp-image-30161\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/f6b37f03487e6e6010392b06e6e3dd75.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\" style=\"margin-top:0;margin-bottom:0\"><img decoding=\"async\" width=\"582\" height=\"729\" data-id=\"30162\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=1280px\" alt=\"\" class=\"wp-image-30162\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/4a75c8af90c59dfce15314a1b59a9a09.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-medium\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" height=\"455\" width=\"400\" data-id=\"30159\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/d4f7da11a33f4ac85aaaa9f62f35be59.webp?w=422\" alt=\"\" class=\"wp-image-30159\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/d4f7da11a33f4ac85aaaa9f62f35be59.webp?w=527 527w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/d4f7da11a33f4ac85aaaa9f62f35be59.webp?w=141 141w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/d4f7da11a33f4ac85aaaa9f62f35be59.webp?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/d4f7da11a33f4ac85aaaa9f62f35be59.webp?w=240 240w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 id=\"h-planning-for-peak-with-real-demand-data-nbsp\" class=\"wp-block-heading\">Planning for peak with real demand data&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve been with ShipBob for almost two years. As we plan for peak season, that history helps. We can look back at last Black Friday and see what the uptick was.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We can see the demand, and so can ShipBob. They use that data to make sure we have enough staff to fulfil this year\u2019s orders.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob is also willing to work with us on diversifying our carrier mix. That level of support and collaboration matters when order volume climbs.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-running-bundles-without-extra-kitting-costs-nbsp\" class=\"wp-block-heading\">Running bundles without extra kitting costs&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:58% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=845\" alt=\"Image of BondiBoost's website displayed on a laptop screen\" class=\"wp-image-30167 size-full\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=1080 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/11\/fa8cc8a0f0d6de82eaef670f0f16100d.png?w=240 240w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Our customers love bundles. On our website, they see a bundle, but in the back end, it\u2019s just the individual products.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob picks each product from its own picking bay. Because of how ShipBob is set up, we don\u2019t need separate bays for each bundle. We can run multiple bundles without the overhead of pre-kitted bundles.&nbsp;&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cWith ShipBob, we skip the kitting costs, and we can launch offers quickly and move with the market. That\u2019s huge when you\u2019re sending out thousands of orders per week.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Irene Panebianco, General Manager at<\/em> <em>BondiBoost<\/em><\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Our build-your-own bundle is a great example. Customers choose whatever products they want. It\u2019s a great product on our website, and a lot of customers buy into it. It\u2019s simple on our end. We set up the bundles, and they flow into ShipBob automatically.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-what-s-next-for-bondiboost-nbsp\" class=\"wp-block-heading\">What\u2019s next for BondiBoost&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Same-day shipping is next on our list. It\u2019s huge in the US. In Australia, we\u2019re working on what that could look like for us.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re also looking at how we can use ShipBob\u2019s AI tools. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And we have a new two-in-one tool already sitting in ShipBob. We\u2019re excited to bring it to market.&nbsp;<\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><em>*The metrics in this case study were supplied by the merchant. ShipBob makes no representations regarding their accuracy.<\/em>&nbsp;<\/p>\n\n\n\n<h2 id=\"h-bondiboost-s-team-at-shipbob\" class=\"wp-block-heading\">BondiBoost&#8217;s team at ShipBob<\/h2>\n\n\n\n<div class=\"wp-block-shipbob-blocks-flex-container flex-container direction-row justify-center align-none  section-spacing-sm max-width-blog\">\n<div class=\"wp-block-shipbob-blocks-single-team-member single-team-member  direction-col col-3 align-none\"><div class=\"single-team-member-image-container\"><img decoding=\"async\" class=\"image single-team-member-image\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=1280px\" loading=\"lazy\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/fe6dd20f3fdb1b0932031827a82c4638.jpeg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/div><div class=\"single-team-member-container\"><p class=\"single-team-member-title\">Christian Cole<\/p>\n<p class=\"has-text-align-center wp-block-paragraph\">Christian is the Lead Merchant Success Manager who supports BondiBoost in the US.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-team-member single-team-member  direction-col col-3 align-none\"><div class=\"single-team-member-image-container\"><img decoding=\"async\" class=\"image single-team-member-image\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=1280px\" loading=\"lazy\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2026\/10\/e27ad90d4fa51991886ef1f9879b69ef.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/div><div class=\"single-team-member-container\"><p class=\"single-team-member-title\">Neva Forbes<\/p>\n<p class=\"has-text-align-center wp-block-paragraph\">Neva is the Sr. Merchant Success Manager who supports BondiBoost in Australia.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-team-member single-team-member  direction-col col-3 align-none\"><div class=\"single-team-member-image-container\"><img decoding=\"async\" class=\"image single-team-member-image\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=1280px\" loading=\"lazy\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2025\/08\/6951bd1a27326bd90d768a9e770d95ab.jpeg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/div><div class=\"single-team-member-container\"><p class=\"single-team-member-title\">Johnny Dawes<\/p>\n<p class=\"has-text-align-center wp-block-paragraph\">Johnny is the Sr. Account Executive who helped BondiBoost get started with ShipBob.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-team-member single-team-member  direction-col col-3 align-none\"><div class=\"single-team-member-image-container\"><img decoding=\"async\" class=\"image single-team-member-image\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=1280px\" loading=\"lazy\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2026\/10\/f3f86bb1b18b17a049baf1af42d7e837.jpeg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/div><div class=\"single-team-member-container\"><p class=\"single-team-member-title\">Guillaume Deront<\/p>\n<p class=\"has-text-align-center wp-block-paragraph\">Guillaume is ShipBob\u2019s Vice President \u2013 General Manager, Australia, and serves as the Executive Sponsor for BondiBoost.&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 id=\"h-get-started-with-shipbob\" class=\"wp-block-heading\">Get started with ShipBob<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ready to see what ShipBob can do for your brand? <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Request a quote<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ShipBob fulfils BondiBoost&#8217;s DTC orders on-time with 98% delivery accuracy to delight customers and reduce CX tickets.<\/p>\n","protected":false},"author":193,"featured_media":30158,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[],"class_list":["post-30156","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>BondiBoost Uses ShipBob to Maintain 98% On-Time Fulfillment &amp; Accurate Delivery<\/title>\n<meta name=\"description\" content=\"ShipBob fulfills BondiBoost&#039;s DTC orders on-time with 98% delivery accuracy to delight customers and reduce CX 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