In this guide, we\u2019ll break down what cluster picking is, how it works, and why it\u2019s gaining popularity across modern fulfilment operations. Whether you\u2019re scaling quickly or simply looking to streamline workflows, this article will show you how to make cluster picking work for your warehouse \u2014 and your bottom line. <\/p>\n\n\n\n
What is cluster picking? <\/h2>\n\n\n\n\nCluster picking is an approach to order fulfilment in which pickers collect items for multiple orders simultaneously during a single trip through the warehouse. <\/p>\n<\/div>\n\n\n\n
The cluster picking strategy requires brands to use specialized carts equipped with multiple totes or containers. Each tote is assigned to a specific order, allowing pickers to sort items accurately as they navigate the warehouse. This system ensures that the right products end up in the right orders, even as pickers collect items for several orders at once. <\/p>\n\n\n\n
Implementing cluster picking can be a game-changer for ecommerce businesses looking to optimise their fulfilment operations. Specifically, it: <\/p>\n\n\n\n
\n- Minimizes travel time:<\/strong> By collecting items for multiple orders in a single pass, pickers can spend less time walking through a warehouse. This translates to significant time savings compared to traditional single-order picking methods, where pickers must return to the starting point after each individual order is complete. <\/li>\n\n\n\n
- Speeds up fulfilment:<\/strong> As online shopping continues to grow at an unprecedented pace, the ability to process orders quickly and efficiently it more important than ever. With cluster picking, merchants can unlock new levels of productivity and deliver a superior customer experience. <\/li>\n<\/ul>\n\n\n\n
Optimising warehouse layout for cluster picking <\/h3><\/div>\nTo fully leverage the benefits of cluster picking, it’s essential to optimise your warehouse layout for maximum efficiency<\/a>. This involves strategically arranging your inventory to minimise travel time and ensure a smooth flow of goods through the ecommerce fulfilment<\/a> process. <\/p>\n\n\n\nConsider the following tips when optimising your warehouse for cluster picking: <\/p>\n\n\n\n
\n- Group similar products together:<\/strong> Organise your inventory so that items frequently ordered together are located in close proximity. This reduces the distance pickers must travel to collect all the necessary items for a given set of orders. <\/li>\n\n\n\n
- Utilise vertical space:<\/strong> Make the most of your warehouse’s vertical space by implementing tall shelving units and utilising appropriate equipment (e.g., ladders, cherry pickers) to access high-level items safely. This allows you to maximise storage capacity while maintaining efficient picking routes. <\/li>\n\n\n\n
- Implement clear labelling and signage:<\/strong> Ensure that all shelves, bins, and aisles are clearly labelled to help pickers quickly locate the items they need. Use a consistent and intuitive labelling system that aligns with your WMS<\/a> for seamless integration. <\/li>\n\n\n\n
- Analyse order data to inform layout decisions:<\/strong> Regularly review your order history and product velocity data to identify trends and patterns. Use this information to make data-driven decisions about inventory placement and picking route optimisation. <\/li>\n<\/ul>\n\n\n\n
By carefully designing your warehouse layout to support cluster picking, you can further enhance the efficiency and productivity gains associated with this powerful fulfilment method. A well-organised warehouse not only streamlines the picking process but also contributes to improved accuracy, reduced errors, and a more seamless overall fulfilment operation. <\/p>\n<\/div><\/section>\n\n\n\n
Cluster picking vs. other picking methods<\/h2>\n\n\n\n
While cluster picking offers significant efficiency gains, it’s not the only picking methodology available to ecommerce businesses. To make an informed decision about which approach best suits your needs, it’s essential to understand how cluster picking compares to other common strategies. <\/p>\n\n\n\nSingle-order picking <\/h3><\/div>\nIn single-order picking, warehouse workers focus on completing one order at a time. <\/p>\n\n\n\n
This method involves picking all the items for a single customer order before moving on to the next one. While this approach is straightforward and easy to implement, it can be time-consuming and inefficient, especially for businesses with high order volumes. <\/p>\n\n\n\n
Compared to cluster picking, single-order picking typically results in longer travel times and lower overall productivity. However, it may still be appropriate for businesses with low order volumes or those just starting out with a very limited number of SKUs. <\/p>\n<\/div><\/section>\n\n\n\nBatch picking <\/h3><\/div>\nBatch picking<\/a> refers to picking several identical orders simultaneously. The key difference between batch picking and cluster picking lies in the type of order being picked: batch picking deals with identical orders (i.e., orders that have the exact same SKUs in the exact same quantities), while cluster picking is for similar orders (i.e., orders that may contain some of the same SKUs, but not necessarily all of the same items or in the same quantities). <\/p>\n\n\n\nBatch picking can be more efficient when dealing with subscription orders, gift sets, bundles, and other orders that contain the same SKUs every time. However, cluster picking generally offers greater flexibility and efficiency for businesses with more diverse product ranges and order profiles. <\/p>\n<\/div><\/section>\n\n\n\nZone picking <\/h3><\/div>\nIn zone picking, the warehouse is divided into distinct zones, with each zone containing a specific set of products. Pickers are assigned to particular zones and are responsible for picking items only within their designated areas. This approach can be combined with cluster picking to further enhance efficiency. <\/p>\n\n\n\n
For example, a warehouse might be divided into zones based on product categories, with pickers in each zone using cluster picking to gather items in that zone for multiple different orders at once. This hybrid approach leverages the benefits of both methods, allowing for efficient picking within each zone while still consolidating orders across the entire warehouse. <\/p>\n<\/div><\/section>\n\n\n\nWave picking <\/h3><\/div>\nWave picking<\/a> involves scheduling picking tasks based on predefined order groupings, known as waves. Each wave represents a specific set of orders \u2013 often similar to each other \u2013 that are picked, packed, and shipped together. This approach focuses on optimising the timing and sequencing of picking tasks to maximise efficiency and meet specific shipping deadlines. <\/p>\n\n\n\nWhile wave picking emphasizes scheduling and order grouping, cluster picking is less regimentally structured, and often puts orders on carts simply because they\u2019re next up in the queue. <\/p>\n\n\n\n
However, these two methods can be used together to create a highly efficient fulfilment operation. For example, businesses can use wave picking to group orders based on shipping deadlines, then apply cluster picking within each wave to minimise travel time and maximise picker productivity. <\/p>\n<\/div><\/section>\n\n\n\n
How to implement cluster picking in your warehouse <\/h2>\n\n\n\n
Implementing cluster picking in your warehouse operations<\/a> can seem like a daunting task, but with the right approach and tools, it can transform your fulfilment operations. <\/p>\n\n\n\nOnce you determine that cluster picking is a good fit for your business, follow these best practices to get it up and running as smoothly as possible. <\/p>\n\n\n\n
Select appropriate equipment and technology <\/h3>\n\n\n\n
To execute cluster picking effectively, you’ll first need the right equipment and technology. Essential items include: <\/p>\n\n\n\n
\n- Picking carts with multiple totes or containers to separate items for different orders. <\/li>\n\n\n\n
- Barcode scanners or mobile devices for accurate item verification. <\/li>\n\n\n\n
- A robust warehouse management system (WMS) to organise and optimise picking workflows. <\/li>\n<\/ul>\n\n\n\n
When selecting picking carts, consider the average size and number of orders you’ll be grouping together. Choose carts with the appropriate number of totes to accommodate your typical cluster size. <\/p>\n\n\n
\n![\"A](\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/04\/7415f6c87e34c95315a7d9d497406de6.png?w=580\")
A ShipBob employee pushes a picking cart through a warehouse aisle as she fulfils orders. <\/figcaption><\/figure>\n<\/div>\n\n\nConfigure your WMS to support cluster picking <\/h3>\n\n\n\n
A powerful WMS is the backbone of any efficient cluster picking operation. Your WMS should be configured to support key features such as: <\/p>\n\n\n\n
\n- Route optimisation to minimise travel time and distance. <\/li>\n\n\n\n
- Real-time inventory updates to ensure accurate stock levels. <\/li>\n\n\n\n
- Order grouping capabilities based on predefined criteria. <\/li>\n<\/ul>\n\n\n\n
Work with your WMS provider to set up the necessary parameters and workflows to enable smooth cluster picking processes. <\/p>\n\n\n\n
Establish verification procedures <\/h3>\n\n\n\n
To maintain accuracy and prevent order mix-ups during cluster picking, it’s crucial to establish robust verification procedures. This can include: <\/p>\n\n\n\n
\n- Barcode scanning protocols to ensure the right items are selected and sorted<\/a> into the correct totes. <\/li>\n\n\n\n
- Quality checks at various stages of the picking process to catch any errors. <\/li>\n\n\n\n
- Final verification steps before orders are packed and shipped. <\/li>\n<\/ul>\n\n\n\n
Implementing these verification measures will help maintain high accuracy levels while still realizing the efficiency gains of cluster picking. <\/p>\n\n\n
\n![\"A](\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/3849b36a5e8998204b022f989b852b7a.jpg?w=1280\")
A warehouse worker scans the barcode on a unit of inventory.<\/figcaption><\/figure>\n<\/div>\n\n\nTrain your team effectively <\/h3>\n\n\n\n
Transitioning to cluster picking requires thorough training for your warehouse staff. Develop a comprehensive training program that covers: <\/p>\n\n\n\n
\n- The principles and benefits of cluster picking. <\/li>\n\n\n\n
- Step-by-step workflows for executing the process. <\/li>\n\n\n\n
- Best practices for maintaining accuracy and efficiency. <\/li>\n\n\n\n
- Common challenges and how to overcome them. <\/li>\n<\/ul>\n\n\n\n
Consider implementing a phased approach to minimise disruption during the transition. Start with a small team or a specific product category and gradually expand as your staff becomes more comfortable with the new processes. <\/p>\n\n\n\n
By following these implementation steps and leveraging the right technology, you can successfully adopt cluster picking in your warehouse and start realizing the benefits of faster, more efficient order fulfilment. <\/p>\n\n\n
\n![\"A](\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/01\/bb78933dba1a8974d6ec8fddd388be65.png?w=580\")
A warehouse manager points out inventory on a warehouse rack to her coworker.<\/figcaption><\/figure>\n<\/div>\n\n\nBenefits of cluster picking for ecommerce brands <\/h2>\n\n\n\n
In today’s fast-paced ecommerce landscape, businesses are constantly seeking ways to optimise their fulfilment processes to give themselves a competitive edge \u2013 and cluster picking delivers. Here are just some of the benefits of cluster picking, and how such a small operational shift can transform your efficiency and productivity. <\/p>\n\n\n\n\ud83d\ude9a Reduced travel time and distance <\/h3><\/div>\nOne of the most significant benefits of cluster picking is the reduction in travel time and distance for warehouse workers. When pickers collect items for multiple orders simultaneously, they make far fewer trips through the warehouse and significantly reduce the time spent walking between locations. <\/p>\n\n\n\n
This translates into: <\/p>\n\n\n\n
\n- A substantial increase in overall productivity. <\/li>\n\n\n\n
- A higher number of orders processed per hour. <\/li>\n\n\n\n
- Faster fulfilment times. <\/li>\n\n\n\n
- Higher customer satisfaction. <\/li>\n<\/ul>\n<\/div><\/section>\n\n\n\n
\ud83d\ude80 Increased order throughput <\/h3><\/div>\nAnother key benefit of cluster picking is the significant increase in order throughput. Processing multiple orders concurrently means businesses can dramatically improve the efficiency of their fulfilment operations and handle a higher volume of orders without overburdening their workforce. <\/p>\n\n\n\n
This increased throughput is particularly valuable for ecommerce businesses that are: <\/p>\n\n\n\n
\n- In the middle of a peak season. <\/li>\n\n\n\n
- Striving to meet demanding shipping deadlines, such as 2-day or same-day delivery promises. <\/li>\n\n\n\n
- Experiencing sudden spikes in order volume, such as promotional events or unexpected viral moments. <\/li>\n<\/ul>\n\n\n\n
With cluster picking, businesses can handle these increased demands without compromising on speed or accuracy, and maintain a high level of customer satisfaction even during the busiest periods. <\/p>\n<\/div><\/section>\n\n\n\n\ud83d\udcb0 Lower labour costs <\/h3><\/div>\nIn addition to improving fulfilment speed and efficiency, cluster picking can also help ecommerce businesses reduce their labour<\/a> costs, since it reduces the number of labour hours required per order. <\/p>\n\n\n\nFor instance, a business that implements cluster picking may be able to process the same number of orders with 20-30% fewer labour hours compared to single-order picking. This reduction in labour costs boosts your bottom line, especially for businesses dealing with high tight profit margins, labour shortages, and rising wage costs. <\/p>\n<\/div><\/section>\n\n\n\n\ud83c\udfaf Improved accuracy with proper systems <\/h3><\/div>\nWhile some may assume that consolidating multiple orders into a single picking run could lead to increased errors, cluster picking can actually improve accuracy when implemented with the right verification systems and technology. <\/p>\n\n\n\n
This is because cluster picking relies on consistent barcode scanning and other verification processes into the cluster picking workflow, which ensures that the correct items are selected and sorted into the appropriate totes or containers for each order. This systematic approach helps prevent mistakes such as missing items or incorrect product selections, which can lead to costly returns and dissatisfied customers. <\/p>\n<\/div><\/section>\n\n\n\n\ud83d\udcc8 Enhanced scalability <\/h3><\/div>\nFinally, cluster picking offers ecommerce businesses a highly scalable solution for managing growth and adapting to changing demand. As order volumes increase, businesses can easily adjust their cluster picking processes to accommodate the additional workload without requiring a proportional increase in staff or resources. <\/p>\n\n\n\n
This scalability is particularly valuable for businesses experiencing rapid growth or seasonal fluctuations in demand. By implementing cluster picking, these businesses can handle rising order volumes efficiently, maintaining fast and accurate fulfilment even as their operations expand. <\/p>\n\n\n\n
Moreover, cluster picking can be adapted to support both B2C and B2B fulfilment needs, making it a versatile solution for businesses with diverse customer bases. Whether processing small, individual orders or larger, bulk shipments, cluster picking can be customised to meet the specific requirements of each fulfilment scenario. <\/p>\n<\/div><\/section>\n\n\n\nTechnology-driven cluster picking strategies <\/h2><\/div>\nWhile cluster picking offers significant benefits on its own, it\u2019s most effective when it\u2019s paired with the right technology. If you\u2019re considering adopting cluster picking, consider implementing<\/a> the following tools and systems. <\/p>\n\n\n\nLeveraging WMS for optimised pick paths <\/h3>\n\n\n\n
A critical component of a successful cluster picking implementation is a robust warehouse management system (WMS) that can optimise pick paths and guide pickers through the most efficient routes. <\/p>\n\n\n\n
The right WMS will meet all your brand\u2019s requirements<\/a>, and be able to: <\/p>\n\n\n\n\n- Use sophisticated algorithms to analyse order data, inventory locations, and warehouse layout to determine the shortest possible path for each picking run. <\/li>\n\n\n\n
- Dynamically generate optimised pick paths, minimising the travel time and distance required to collect all the items for a given cluster of orders. <\/li>\n\n\n\n
- Adapt to real-time changes in inventory locations or order priorities, ensuring that pickers always follow the most efficient path based on the current state of the warehouse. <\/li>\n<\/ol>\n\n\n\n
Mobile scanning and verification technology <\/h3>\n\n\n\n
Equipping pickers with handheld scanners or mobile devices ensures that the correct items are selected and sorted into the appropriate totes or containers for each order. <\/p>\n\n\n\n
These mobile scanning devices guide pickers through the picking process, providing real-time information on item locations, quantities, and order details. As pickers scan each item, the system verifies that the correct product has been selected and updates the order status accordingly. <\/p>\n\n\n\n
This real-time verification helps prevent errors and ensures that orders are picked accurately, even when multiple orders are being processed simultaneously. It also eliminates the need for manual data entry or paper-based picking lists. <\/p>\n\n\n\n
Voice-directed picking integration <\/h3>\n\n\n\n
Voice-directed picking is another innovative technology that can be integrated with cluster picking to further enhance efficiency and productivity. With voice-directed picking, pickers wear headsets connected to the WMS, which provides audible instructions and prompts to guide them through the picking process. <\/p>\n\n\n\n
By freeing pickers’ hands and eyes from manual data entry or paper-based picking lists, voice-directed picking: <\/p>\n\n\n\n
\n- Allows workers to focus solely on the task of locating and selecting items. <\/li>\n\n\n\n
- Speeds up the picking process (since workers won\u2019t have to stop and consult written instructions). <\/li>\n<\/ul>\n\n\n\n
To successfully implement voice-directed picking with cluster picking, businesses must ensure that their WMS is compatible with voice technology and that their warehouse infrastructure can support the necessary hardware and connectivity. Additionally, pickers will require training on how to use the voice system effectively and adapt to the hands-free picking process. <\/p>\n<\/div><\/section>\n\n\n
\n![\"\"](\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/8d1c58435411d69e5fd37ca7d461af16-scaled-e1732216798428.jpg?w=996\")
A close-up of a picking cart for cluster picking in one of ShipBob’s warehouses.<\/figcaption><\/figure>\n<\/div>\n\n\nCustomising cluster picking for different business needs <\/h2><\/div>\nOne of the key advantages of cluster picking is its adaptability to various business scenarios and requirements. Here are some ways you can customise your cluster picking approach based on your business\u2019s unique circumstances. <\/p>\n\n\n\n
Cluster picking for fast-growing ecommerce brands <\/h3>\n\n\n\n
For ecommerce brands experiencing rapid growth, cluster picking offers a scalable solution that can keep pace with increasing order volumes and customer demands. <\/p>\n\n\n\n
As businesses expand their product lines and customer base, they can easily adapt their cluster picking processes to handle the additional workload without sacrificing speed or accuracy. <\/p>\n\n\n\n
To ensure that cluster picking remains efficient as order volumes grow, businesses should focus on: <\/p>\n\n\n\n
\n- Continuously optimising their processes and technology. <\/li>\n\n\n\n
- Regularly reviewing and adjusting pick paths, cluster sizes, and inventory layouts to maintain optimal performance. <\/li>\n\n\n\n
- Investing in advanced WMS solutions and mobile scanning technology to automate and streamline the picking process, enabling businesses to handle higher order volumes with minimal manual intervention. <\/li>\n<\/ul>\n\n\n\n
Adapting cluster picking for varied product types <\/h3>\n\n\n\n
Depending on the nature of the products being picked, businesses may need to modify their cluster picking strategies to ensure that items are handled safely, efficiently, and accurately. <\/p>\n\n\n\n
For example, when picking fragile items such as glassware or electronics, businesses may need to use specialized packaging materials and handling procedures to prevent damage during the picking and packing process. This may involve using separate totes or containers for fragile items, or implementing additional verification steps to ensure that these products are picked and packed correctly. <\/p>\n\n\n\n
Similarly, when dealing with apparel or other soft goods, businesses may need to adapt their cluster picking processes to accommodate different sizes, colours, and styles. This may require using specialized equipment such as garment racks or hanging systems to keep items organised and easily accessible during the picking process. <\/p>\n\n\n\n
To optimise cluster picking for different product categories, businesses should analyse their inventory data and order patterns to identify common product groupings and characteristics. This information can then be used to design customised picking strategies and workflows that maximise efficiency and accuracy for each product type. <\/p>\n\n\n\n
Seasonal scaling with cluster picking <\/h3>\n\n\n\n
For many ecommerce businesses, managing seasonal peaks in demand is a critical challenge that can strain their fulfilment operations and resources. Cluster picking can be a valuable tool for scaling fulfilment operations during these peak periods, enabling businesses to handle higher order volumes without compromising on speed or accuracy. <\/p>\n\n\n\n
To prepare for seasonal peaks, businesses should focus on: <\/p>\n\n\n\n
\n- Ramping up their cluster picking operations<\/strong> well in advance of the anticipated surge in demand (e.g., hiring and training additional temporary staff, expanding warehouse space<\/a> or equipment, and optimising inventory levels to ensure that popular products are readily available for picking). <\/li>\n\n\n\n
- Training temporary staff on cluster picking procedures<\/strong>, prioritizing clear, concise instructions and hands-on practice to ensure that new hires can quickly become proficient in the picking process. <\/li>\n\n\n\n
- Adjusting their cluster picking strategies<\/strong> to accommodate the additional workload. This may involve increasing the size of picking clusters, reassigning staff to high-demand areas of the warehouse, or implementing additional quality control measures to maintain accuracy under pressure. <\/li>\n<\/ul>\n\n\n\n
By proactively planning for seasonal peaks and leveraging the flexibility and scalability of cluster picking, ecommerce businesses can successfully navigate even the busiest periods without compromising on customer satisfaction or operational efficiency. <\/p>\n<\/div><\/section>\n\n\n\n
How ShipBob supports efficient picking methods <\/h2>\n\n\n\n
At ShipBob, we understand the critical role that efficient picking plays in the success of ecommerce fulfilment operations. That’s why our proprietary fulfilment technology is designed to support advanced picking strategies \u2013 including cluster picking \u2013 that enable our clients to optimise their order processing and reduce fulfilment costs. <\/p>\n\n\n\n
ShipBob’s proprietary WMS capabilities <\/h3>\n\n\n\n
At ShipBob, we built our own warehouse management system (WMS) to streamline complex picking operations and maximise efficiency. It uses sophisticated algorithms and real-time data to organise and optimise picking workflows, ensuring that orders are processed quickly and accurately across our global network of fulfilment centres<\/a>. <\/p>\n\n\n\nShipBob’s WMS offers flexible picking options, including cluster picking. It analyses order data and inventory locations to generate optimised pick paths that minimise travel time and maximise the number of items collected per trip, intelligently routing pickers to collect items for multiple orders in a single pass through the warehouse to shorten lead times. <\/p>\n\n\n\n
\n\u201cShipBob\u2019s WMS has more than doubled, if not tripled, our productivity in terms of labour hours. Our average days to ship is now only 0.8 days, so most packages are shipping same-day or next-day, with rare exceptions. We\u2019ve cut 4 days of lead time because orders are getting processed, fulfilled, and shipped more efficiently. When we first started with ShipBob, we were doing about 15K orders per month, and now we\u2019re processing 30K \u2014 double what we were doing just six months ago.\u201d<\/em><\/p>\n\n\n\nBen Tietje, Co-Founder and CEO of Earthley <\/p>\n<\/blockquote>\n\n\n\n
Real-time inventory management <\/h3>\n\n\n\n
ShipBob\u2019s WMS features built-in inventory management capabilities, which provide up-to-the-minute visibility into stock levels and order data across our entire network, as well as: <\/p>\n\n\n\n
\n- Reports on inventory velocity and storage cost breakdowns <\/li>\n\n\n\n
- Replenishment recommendations <\/li>\n\n\n\n
- Inventory allocation and balancing calculations <\/li>\n\n\n\n
- SKU-level location specific visibility within a warehouse <\/li>\n<\/ul>\n\n\n\n
By maintaining accurate, real-time inventory data, ShipBob’s system ensures that pickers always have access to the products they need to fulfil orders, and that orders are picked accurately every time. <\/p>\n\n\n\n
\n\u201cOne of my favorite parts of ShipBob\u2019s solution is the analytics I get through the ShipBob dashboard. I use the reporting constantly, especially to track my stock. It\u2019s even helping me get better at inventory forecasting. Before, I was just fumbling through the demand planning process and just ordering inventory based on what sold out. But now I have insight into metrics like SKU velocity and inventory days on hand, and I\u2019m using that to decide what to reorder and how much of it I need. That helps a lot, especially now that the brand is scaling and I\u2019m ordering my products in bigger batches.\u201d<\/em><\/p>\n\n\n\nLuke Rolls, Founder of The Protein Pancake <\/p>\n<\/blockquote>\n\n\n\n
Adaptable fulfilment workflows <\/h3>\n\n\n\n
Every ecommerce business has unique fulfilment needs and requirements, so our technology is designed to be highly adaptable. This enables brands to customise picking strategies and workflows to meet their specific needs. <\/p>\n\n\n\n
Whether a business is focused on B2C or B2B orders, our system can be configured to handle a wide range of order types and volumes efficiently. This includes supporting both single-item and multi-item orders, as well as accommodating different product types and packaging requirements. <\/p>\n\n\n\n
ShipBob\u2019s WMS can also accommodate picking strategies based on the specific characteristics of each client’s products and order patterns. For example, brands can optimise our pick paths and cluster sizes based on the size and weight of different products, or adjust workflows to accommodate seasonal fluctuations in demand. <\/p>\n\n\n\n
By providing this level of flexibility and customisation, ShipBob empowers ecommerce merchants to optimise their fulfilment operations and achieve the best possible results in terms of speed, accuracy, and cost-effectiveness. <\/p>\n\n\n\n
Global fulfilment network advantages <\/h3>\n\n\n\n
With strategically located facilities across the US, UK, Canada, Europe, and Australia, ShipBob helps brands distribute their inventory closer to their customers to reduce shipping costs and transit times. <\/p>\n\n\n\n
Every one of ShipBob\u2019s dozens of locations is powered by ShipBob\u2019s WMS, which means you achieve consistency in picking, packing, and shipping no matter where you fulfil from. Our WMS is designed to support seamless communication and coordination between our facilities, enabling us to route orders to the optimal location for fulfilment based on factors such as inventory availability, shipping destination, and delivery requirements. <\/p>\n\n\n\n
This global fulfilment network not only improves the speed and reliability of order processing, but lets you expand into new markets with ease and without the need to invest in your own infrastructure or resources. <\/p>\n\n\n\n
\n\u201cThe beautiful thing about ShipBob is everything was connected. I could log on to our ShipBob account and see everything in one place, no matter if I\u2019m looking at our facility in Kankakee, IL, or the ShipBob fulfilment centres in Canada or Europe. It was all the same system. I didn\u2019t have to learn various different platforms or deal with support representatives at different companies. Plus, if we experience any issues with syncing orders between systems, there\u2019s one place we go to reconcile it. ShipBob is connected to our ERP, NetSuite, which is our single source of truth. Now we only have one place to troubleshoot and resolve potential issues across all logistics.\u201d <\/em><\/p>\n\n\n\nAdam LaGesse, Global Warehousing Director at Spikeball <\/p>\n<\/blockquote>\n\n\n\n
For more information on how ShipBob can optimise your picking strategy for speed and cost, click the button below to get in touch. <\/p>\n\n\n\n
\nRequest fulfilment pricing<\/a><\/div>\n<\/div>\n\n\n\nCluster picking FAQs <\/h2>\n\n\n\n
Here are answers to some of the most common questions about cluster picking. <\/p>\n\n\n\n
What\u2019s\u00a0the difference between cluster picking and\u00a0batch\u00a0picking?\u00a0<\/h4>![](\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\")
<\/div><\/div>\n\nCluster picking is about\u00a0picking multiple similar orders\u00a0\u2013\u00a0that is,\u00a0orders\u00a0that\u00a0contain\u00a0some of the same items or item\u00a0quantities, but\u00a0may vary\u00a0slightly.\u00a0Batch\u00a0picking involves picking multiple identical orders\u00a0\u2013 that is, orders that\u00a0contain\u00a0exactly the\u00a0same\u00a0SKUs in\u00a0exactly the same\u00a0quantities.\u00a0\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
How many orders should be picked in one cluster?\u00a0<\/h4><\/div><\/div>\n\nThis will\u00a0depend on your order size, SKU count, and cart capacity. Start with 4-8 orders per cluster, then adjust based on picker performance and error rates. The goal is\u00a0to\u00a0maximise\u00a0efficiency\u00a0without\u00a0overwhelming pickers.\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
What types of businesses benefit most from cluster picking?\u00a0<\/h4><\/div><\/div>\n\nHigh-volume ecommerce brands, subscription box companies, and businesses with diverse SKUs or similar order profiles benefit most\u00a0from cluster picking.\u00a0It\u2019s\u00a0especially helpful for\u00a0warehouses with limited\u00a0space<\/a>\u00a0and\u00a0recurring product combinations.\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
Cluster picking is an approach to order fulfilment in which pickers collect items for multiple orders simultaneously during a single trip through the warehouse. <\/p>\n<\/div>\n\n\n\n
The cluster picking strategy requires brands to use specialized carts equipped with multiple totes or containers. Each tote is assigned to a specific order, allowing pickers to sort items accurately as they navigate the warehouse. This system ensures that the right products end up in the right orders, even as pickers collect items for several orders at once. <\/p>\n\n\n\n
Implementing cluster picking can be a game-changer for ecommerce businesses looking to optimise their fulfilment operations. Specifically, it: <\/p>\n\n\n\n
- \n
- Minimizes travel time:<\/strong> By collecting items for multiple orders in a single pass, pickers can spend less time walking through a warehouse. This translates to significant time savings compared to traditional single-order picking methods, where pickers must return to the starting point after each individual order is complete. <\/li>\n\n\n\n
- Speeds up fulfilment:<\/strong> As online shopping continues to grow at an unprecedented pace, the ability to process orders quickly and efficiently it more important than ever. With cluster picking, merchants can unlock new levels of productivity and deliver a superior customer experience. <\/li>\n<\/ul>\n\n\n\n
Optimising warehouse layout for cluster picking <\/h3><\/div>
\nTo fully leverage the benefits of cluster picking, it’s essential to optimise your warehouse layout for maximum efficiency<\/a>. This involves strategically arranging your inventory to minimise travel time and ensure a smooth flow of goods through the ecommerce fulfilment<\/a> process. <\/p>\n\n\n\n
Consider the following tips when optimising your warehouse for cluster picking: <\/p>\n\n\n\n
- \n
- Group similar products together:<\/strong> Organise your inventory so that items frequently ordered together are located in close proximity. This reduces the distance pickers must travel to collect all the necessary items for a given set of orders. <\/li>\n\n\n\n
- Utilise vertical space:<\/strong> Make the most of your warehouse’s vertical space by implementing tall shelving units and utilising appropriate equipment (e.g., ladders, cherry pickers) to access high-level items safely. This allows you to maximise storage capacity while maintaining efficient picking routes. <\/li>\n\n\n\n
- Implement clear labelling and signage:<\/strong> Ensure that all shelves, bins, and aisles are clearly labelled to help pickers quickly locate the items they need. Use a consistent and intuitive labelling system that aligns with your WMS<\/a> for seamless integration. <\/li>\n\n\n\n
- Analyse order data to inform layout decisions:<\/strong> Regularly review your order history and product velocity data to identify trends and patterns. Use this information to make data-driven decisions about inventory placement and picking route optimisation. <\/li>\n<\/ul>\n\n\n\n
By carefully designing your warehouse layout to support cluster picking, you can further enhance the efficiency and productivity gains associated with this powerful fulfilment method. A well-organised warehouse not only streamlines the picking process but also contributes to improved accuracy, reduced errors, and a more seamless overall fulfilment operation. <\/p>\n<\/div><\/section>\n\n\n\n
Cluster picking vs. other picking methods<\/h2>\n\n\n\n
While cluster picking offers significant efficiency gains, it’s not the only picking methodology available to ecommerce businesses. To make an informed decision about which approach best suits your needs, it’s essential to understand how cluster picking compares to other common strategies. <\/p>\n\n\n\n
Single-order picking <\/h3><\/div>
\nIn single-order picking, warehouse workers focus on completing one order at a time. <\/p>\n\n\n\n
This method involves picking all the items for a single customer order before moving on to the next one. While this approach is straightforward and easy to implement, it can be time-consuming and inefficient, especially for businesses with high order volumes. <\/p>\n\n\n\n
Compared to cluster picking, single-order picking typically results in longer travel times and lower overall productivity. However, it may still be appropriate for businesses with low order volumes or those just starting out with a very limited number of SKUs. <\/p>\n<\/div><\/section>\n\n\n\n
Batch picking <\/h3><\/div>
\nBatch picking<\/a> refers to picking several identical orders simultaneously. The key difference between batch picking and cluster picking lies in the type of order being picked: batch picking deals with identical orders (i.e., orders that have the exact same SKUs in the exact same quantities), while cluster picking is for similar orders (i.e., orders that may contain some of the same SKUs, but not necessarily all of the same items or in the same quantities). <\/p>\n\n\n\n
Batch picking can be more efficient when dealing with subscription orders, gift sets, bundles, and other orders that contain the same SKUs every time. However, cluster picking generally offers greater flexibility and efficiency for businesses with more diverse product ranges and order profiles. <\/p>\n<\/div><\/section>\n\n\n\n
Zone picking <\/h3><\/div>
\nIn zone picking, the warehouse is divided into distinct zones, with each zone containing a specific set of products. Pickers are assigned to particular zones and are responsible for picking items only within their designated areas. This approach can be combined with cluster picking to further enhance efficiency. <\/p>\n\n\n\n
For example, a warehouse might be divided into zones based on product categories, with pickers in each zone using cluster picking to gather items in that zone for multiple different orders at once. This hybrid approach leverages the benefits of both methods, allowing for efficient picking within each zone while still consolidating orders across the entire warehouse. <\/p>\n<\/div><\/section>\n\n\n\n
Wave picking <\/h3><\/div>
\nWave picking<\/a> involves scheduling picking tasks based on predefined order groupings, known as waves. Each wave represents a specific set of orders \u2013 often similar to each other \u2013 that are picked, packed, and shipped together. This approach focuses on optimising the timing and sequencing of picking tasks to maximise efficiency and meet specific shipping deadlines. <\/p>\n\n\n\n
While wave picking emphasizes scheduling and order grouping, cluster picking is less regimentally structured, and often puts orders on carts simply because they\u2019re next up in the queue. <\/p>\n\n\n\n
However, these two methods can be used together to create a highly efficient fulfilment operation. For example, businesses can use wave picking to group orders based on shipping deadlines, then apply cluster picking within each wave to minimise travel time and maximise picker productivity. <\/p>\n<\/div><\/section>\n\n\n\n
How to implement cluster picking in your warehouse <\/h2>\n\n\n\n
Implementing cluster picking in your warehouse operations<\/a> can seem like a daunting task, but with the right approach and tools, it can transform your fulfilment operations. <\/p>\n\n\n\n
Once you determine that cluster picking is a good fit for your business, follow these best practices to get it up and running as smoothly as possible. <\/p>\n\n\n\n
Select appropriate equipment and technology <\/h3>\n\n\n\n
To execute cluster picking effectively, you’ll first need the right equipment and technology. Essential items include: <\/p>\n\n\n\n
- \n
- Picking carts with multiple totes or containers to separate items for different orders. <\/li>\n\n\n\n
- Barcode scanners or mobile devices for accurate item verification. <\/li>\n\n\n\n
- A robust warehouse management system (WMS) to organise and optimise picking workflows. <\/li>\n<\/ul>\n\n\n\n
When selecting picking carts, consider the average size and number of orders you’ll be grouping together. Choose carts with the appropriate number of totes to accommodate your typical cluster size. <\/p>\n\n\n
\nA ShipBob employee pushes a picking cart through a warehouse aisle as she fulfils orders. <\/figcaption><\/figure>\n<\/div>\n\n\n Configure your WMS to support cluster picking <\/h3>\n\n\n\n
A powerful WMS is the backbone of any efficient cluster picking operation. Your WMS should be configured to support key features such as: <\/p>\n\n\n\n
- \n
- Route optimisation to minimise travel time and distance. <\/li>\n\n\n\n
- Real-time inventory updates to ensure accurate stock levels. <\/li>\n\n\n\n
- Order grouping capabilities based on predefined criteria. <\/li>\n<\/ul>\n\n\n\n
Work with your WMS provider to set up the necessary parameters and workflows to enable smooth cluster picking processes. <\/p>\n\n\n\n
Establish verification procedures <\/h3>\n\n\n\n
To maintain accuracy and prevent order mix-ups during cluster picking, it’s crucial to establish robust verification procedures. This can include: <\/p>\n\n\n\n
- \n
- Barcode scanning protocols to ensure the right items are selected and sorted<\/a> into the correct totes. <\/li>\n\n\n\n
- Quality checks at various stages of the picking process to catch any errors. <\/li>\n\n\n\n
- Final verification steps before orders are packed and shipped. <\/li>\n<\/ul>\n\n\n\n
Implementing these verification measures will help maintain high accuracy levels while still realizing the efficiency gains of cluster picking. <\/p>\n\n\n
\nA warehouse worker scans the barcode on a unit of inventory.<\/figcaption><\/figure>\n<\/div>\n\n\n Train your team effectively <\/h3>\n\n\n\n
Transitioning to cluster picking requires thorough training for your warehouse staff. Develop a comprehensive training program that covers: <\/p>\n\n\n\n
- \n
- The principles and benefits of cluster picking. <\/li>\n\n\n\n
- Step-by-step workflows for executing the process. <\/li>\n\n\n\n
- Best practices for maintaining accuracy and efficiency. <\/li>\n\n\n\n
- Common challenges and how to overcome them. <\/li>\n<\/ul>\n\n\n\n
Consider implementing a phased approach to minimise disruption during the transition. Start with a small team or a specific product category and gradually expand as your staff becomes more comfortable with the new processes. <\/p>\n\n\n\n
By following these implementation steps and leveraging the right technology, you can successfully adopt cluster picking in your warehouse and start realizing the benefits of faster, more efficient order fulfilment. <\/p>\n\n\n
\nA warehouse manager points out inventory on a warehouse rack to her coworker.<\/figcaption><\/figure>\n<\/div>\n\n\n Benefits of cluster picking for ecommerce brands <\/h2>\n\n\n\n
In today’s fast-paced ecommerce landscape, businesses are constantly seeking ways to optimise their fulfilment processes to give themselves a competitive edge \u2013 and cluster picking delivers. Here are just some of the benefits of cluster picking, and how such a small operational shift can transform your efficiency and productivity. <\/p>\n\n\n\n
\ud83d\ude9a Reduced travel time and distance <\/h3><\/div>
\nOne of the most significant benefits of cluster picking is the reduction in travel time and distance for warehouse workers. When pickers collect items for multiple orders simultaneously, they make far fewer trips through the warehouse and significantly reduce the time spent walking between locations. <\/p>\n\n\n\n
This translates into: <\/p>\n\n\n\n
- \n
- A substantial increase in overall productivity. <\/li>\n\n\n\n
- A higher number of orders processed per hour. <\/li>\n\n\n\n
- Faster fulfilment times. <\/li>\n\n\n\n
- Higher customer satisfaction. <\/li>\n<\/ul>\n<\/div><\/section>\n\n\n\n
\ud83d\ude80 Increased order throughput <\/h3><\/div>
\nAnother key benefit of cluster picking is the significant increase in order throughput. Processing multiple orders concurrently means businesses can dramatically improve the efficiency of their fulfilment operations and handle a higher volume of orders without overburdening their workforce. <\/p>\n\n\n\n
This increased throughput is particularly valuable for ecommerce businesses that are: <\/p>\n\n\n\n
- \n
- In the middle of a peak season. <\/li>\n\n\n\n
- Striving to meet demanding shipping deadlines, such as 2-day or same-day delivery promises. <\/li>\n\n\n\n
- Experiencing sudden spikes in order volume, such as promotional events or unexpected viral moments. <\/li>\n<\/ul>\n\n\n\n
With cluster picking, businesses can handle these increased demands without compromising on speed or accuracy, and maintain a high level of customer satisfaction even during the busiest periods. <\/p>\n<\/div><\/section>\n\n\n\n
\ud83d\udcb0 Lower labour costs <\/h3><\/div>
\nIn addition to improving fulfilment speed and efficiency, cluster picking can also help ecommerce businesses reduce their labour<\/a> costs, since it reduces the number of labour hours required per order. <\/p>\n\n\n\n
For instance, a business that implements cluster picking may be able to process the same number of orders with 20-30% fewer labour hours compared to single-order picking. This reduction in labour costs boosts your bottom line, especially for businesses dealing with high tight profit margins, labour shortages, and rising wage costs. <\/p>\n<\/div><\/section>\n\n\n\n
\ud83c\udfaf Improved accuracy with proper systems <\/h3><\/div>
\nWhile some may assume that consolidating multiple orders into a single picking run could lead to increased errors, cluster picking can actually improve accuracy when implemented with the right verification systems and technology. <\/p>\n\n\n\n
This is because cluster picking relies on consistent barcode scanning and other verification processes into the cluster picking workflow, which ensures that the correct items are selected and sorted into the appropriate totes or containers for each order. This systematic approach helps prevent mistakes such as missing items or incorrect product selections, which can lead to costly returns and dissatisfied customers. <\/p>\n<\/div><\/section>\n\n\n\n
\ud83d\udcc8 Enhanced scalability <\/h3><\/div>
\nFinally, cluster picking offers ecommerce businesses a highly scalable solution for managing growth and adapting to changing demand. As order volumes increase, businesses can easily adjust their cluster picking processes to accommodate the additional workload without requiring a proportional increase in staff or resources. <\/p>\n\n\n\n
This scalability is particularly valuable for businesses experiencing rapid growth or seasonal fluctuations in demand. By implementing cluster picking, these businesses can handle rising order volumes efficiently, maintaining fast and accurate fulfilment even as their operations expand. <\/p>\n\n\n\n
Moreover, cluster picking can be adapted to support both B2C and B2B fulfilment needs, making it a versatile solution for businesses with diverse customer bases. Whether processing small, individual orders or larger, bulk shipments, cluster picking can be customised to meet the specific requirements of each fulfilment scenario. <\/p>\n<\/div><\/section>\n\n\n\n
Technology-driven cluster picking strategies <\/h2><\/div>
\nWhile cluster picking offers significant benefits on its own, it\u2019s most effective when it\u2019s paired with the right technology. If you\u2019re considering adopting cluster picking, consider implementing<\/a> the following tools and systems. <\/p>\n\n\n\n
Leveraging WMS for optimised pick paths <\/h3>\n\n\n\n
A critical component of a successful cluster picking implementation is a robust warehouse management system (WMS) that can optimise pick paths and guide pickers through the most efficient routes. <\/p>\n\n\n\n
The right WMS will meet all your brand\u2019s requirements<\/a>, and be able to: <\/p>\n\n\n\n
- \n
- Use sophisticated algorithms to analyse order data, inventory locations, and warehouse layout to determine the shortest possible path for each picking run. <\/li>\n\n\n\n
- Dynamically generate optimised pick paths, minimising the travel time and distance required to collect all the items for a given cluster of orders. <\/li>\n\n\n\n
- Adapt to real-time changes in inventory locations or order priorities, ensuring that pickers always follow the most efficient path based on the current state of the warehouse. <\/li>\n<\/ol>\n\n\n\n
Mobile scanning and verification technology <\/h3>\n\n\n\n
Equipping pickers with handheld scanners or mobile devices ensures that the correct items are selected and sorted into the appropriate totes or containers for each order. <\/p>\n\n\n\n
These mobile scanning devices guide pickers through the picking process, providing real-time information on item locations, quantities, and order details. As pickers scan each item, the system verifies that the correct product has been selected and updates the order status accordingly. <\/p>\n\n\n\n
This real-time verification helps prevent errors and ensures that orders are picked accurately, even when multiple orders are being processed simultaneously. It also eliminates the need for manual data entry or paper-based picking lists. <\/p>\n\n\n\n
Voice-directed picking integration <\/h3>\n\n\n\n
Voice-directed picking is another innovative technology that can be integrated with cluster picking to further enhance efficiency and productivity. With voice-directed picking, pickers wear headsets connected to the WMS, which provides audible instructions and prompts to guide them through the picking process. <\/p>\n\n\n\n
By freeing pickers’ hands and eyes from manual data entry or paper-based picking lists, voice-directed picking: <\/p>\n\n\n\n
- \n
- Allows workers to focus solely on the task of locating and selecting items. <\/li>\n\n\n\n
- Speeds up the picking process (since workers won\u2019t have to stop and consult written instructions). <\/li>\n<\/ul>\n\n\n\n
To successfully implement voice-directed picking with cluster picking, businesses must ensure that their WMS is compatible with voice technology and that their warehouse infrastructure can support the necessary hardware and connectivity. Additionally, pickers will require training on how to use the voice system effectively and adapt to the hands-free picking process. <\/p>\n<\/div><\/section>\n\n\n
\nA close-up of a picking cart for cluster picking in one of ShipBob’s warehouses.<\/figcaption><\/figure>\n<\/div>\n\n\n Customising cluster picking for different business needs <\/h2><\/div>
\nOne of the key advantages of cluster picking is its adaptability to various business scenarios and requirements. Here are some ways you can customise your cluster picking approach based on your business\u2019s unique circumstances. <\/p>\n\n\n\n
Cluster picking for fast-growing ecommerce brands <\/h3>\n\n\n\n
For ecommerce brands experiencing rapid growth, cluster picking offers a scalable solution that can keep pace with increasing order volumes and customer demands. <\/p>\n\n\n\n
As businesses expand their product lines and customer base, they can easily adapt their cluster picking processes to handle the additional workload without sacrificing speed or accuracy. <\/p>\n\n\n\n
To ensure that cluster picking remains efficient as order volumes grow, businesses should focus on: <\/p>\n\n\n\n
- \n
- Continuously optimising their processes and technology. <\/li>\n\n\n\n
- Regularly reviewing and adjusting pick paths, cluster sizes, and inventory layouts to maintain optimal performance. <\/li>\n\n\n\n
- Investing in advanced WMS solutions and mobile scanning technology to automate and streamline the picking process, enabling businesses to handle higher order volumes with minimal manual intervention. <\/li>\n<\/ul>\n\n\n\n
Adapting cluster picking for varied product types <\/h3>\n\n\n\n
Depending on the nature of the products being picked, businesses may need to modify their cluster picking strategies to ensure that items are handled safely, efficiently, and accurately. <\/p>\n\n\n\n
For example, when picking fragile items such as glassware or electronics, businesses may need to use specialized packaging materials and handling procedures to prevent damage during the picking and packing process. This may involve using separate totes or containers for fragile items, or implementing additional verification steps to ensure that these products are picked and packed correctly. <\/p>\n\n\n\n
Similarly, when dealing with apparel or other soft goods, businesses may need to adapt their cluster picking processes to accommodate different sizes, colours, and styles. This may require using specialized equipment such as garment racks or hanging systems to keep items organised and easily accessible during the picking process. <\/p>\n\n\n\n
To optimise cluster picking for different product categories, businesses should analyse their inventory data and order patterns to identify common product groupings and characteristics. This information can then be used to design customised picking strategies and workflows that maximise efficiency and accuracy for each product type. <\/p>\n\n\n\n
Seasonal scaling with cluster picking <\/h3>\n\n\n\n
For many ecommerce businesses, managing seasonal peaks in demand is a critical challenge that can strain their fulfilment operations and resources. Cluster picking can be a valuable tool for scaling fulfilment operations during these peak periods, enabling businesses to handle higher order volumes without compromising on speed or accuracy. <\/p>\n\n\n\n
To prepare for seasonal peaks, businesses should focus on: <\/p>\n\n\n\n
- \n
- Ramping up their cluster picking operations<\/strong> well in advance of the anticipated surge in demand (e.g., hiring and training additional temporary staff, expanding warehouse space<\/a> or equipment, and optimising inventory levels to ensure that popular products are readily available for picking). <\/li>\n\n\n\n
- Training temporary staff on cluster picking procedures<\/strong>, prioritizing clear, concise instructions and hands-on practice to ensure that new hires can quickly become proficient in the picking process. <\/li>\n\n\n\n
- Adjusting their cluster picking strategies<\/strong> to accommodate the additional workload. This may involve increasing the size of picking clusters, reassigning staff to high-demand areas of the warehouse, or implementing additional quality control measures to maintain accuracy under pressure. <\/li>\n<\/ul>\n\n\n\n
By proactively planning for seasonal peaks and leveraging the flexibility and scalability of cluster picking, ecommerce businesses can successfully navigate even the busiest periods without compromising on customer satisfaction or operational efficiency. <\/p>\n<\/div><\/section>\n\n\n\n
How ShipBob supports efficient picking methods <\/h2>\n\n\n\n
At ShipBob, we understand the critical role that efficient picking plays in the success of ecommerce fulfilment operations. That’s why our proprietary fulfilment technology is designed to support advanced picking strategies \u2013 including cluster picking \u2013 that enable our clients to optimise their order processing and reduce fulfilment costs. <\/p>\n\n\n\n
ShipBob’s proprietary WMS capabilities <\/h3>\n\n\n\n
At ShipBob, we built our own warehouse management system (WMS) to streamline complex picking operations and maximise efficiency. It uses sophisticated algorithms and real-time data to organise and optimise picking workflows, ensuring that orders are processed quickly and accurately across our global network of fulfilment centres<\/a>. <\/p>\n\n\n\n
ShipBob’s WMS offers flexible picking options, including cluster picking. It analyses order data and inventory locations to generate optimised pick paths that minimise travel time and maximise the number of items collected per trip, intelligently routing pickers to collect items for multiple orders in a single pass through the warehouse to shorten lead times. <\/p>\n\n\n\n
\n
\u201cShipBob\u2019s WMS has more than doubled, if not tripled, our productivity in terms of labour hours. Our average days to ship is now only 0.8 days, so most packages are shipping same-day or next-day, with rare exceptions. We\u2019ve cut 4 days of lead time because orders are getting processed, fulfilled, and shipped more efficiently. When we first started with ShipBob, we were doing about 15K orders per month, and now we\u2019re processing 30K \u2014 double what we were doing just six months ago.\u201d<\/em><\/p>\n\n\n\n
Ben Tietje, Co-Founder and CEO of Earthley <\/p>\n<\/blockquote>\n\n\n\n
Real-time inventory management <\/h3>\n\n\n\n
ShipBob\u2019s WMS features built-in inventory management capabilities, which provide up-to-the-minute visibility into stock levels and order data across our entire network, as well as: <\/p>\n\n\n\n
- \n
- Reports on inventory velocity and storage cost breakdowns <\/li>\n\n\n\n
- Replenishment recommendations <\/li>\n\n\n\n
- Inventory allocation and balancing calculations <\/li>\n\n\n\n
- SKU-level location specific visibility within a warehouse <\/li>\n<\/ul>\n\n\n\n
By maintaining accurate, real-time inventory data, ShipBob’s system ensures that pickers always have access to the products they need to fulfil orders, and that orders are picked accurately every time. <\/p>\n\n\n\n
\n
\u201cOne of my favorite parts of ShipBob\u2019s solution is the analytics I get through the ShipBob dashboard. I use the reporting constantly, especially to track my stock. It\u2019s even helping me get better at inventory forecasting. Before, I was just fumbling through the demand planning process and just ordering inventory based on what sold out. But now I have insight into metrics like SKU velocity and inventory days on hand, and I\u2019m using that to decide what to reorder and how much of it I need. That helps a lot, especially now that the brand is scaling and I\u2019m ordering my products in bigger batches.\u201d<\/em><\/p>\n\n\n\n
Luke Rolls, Founder of The Protein Pancake <\/p>\n<\/blockquote>\n\n\n\n
Adaptable fulfilment workflows <\/h3>\n\n\n\n
Every ecommerce business has unique fulfilment needs and requirements, so our technology is designed to be highly adaptable. This enables brands to customise picking strategies and workflows to meet their specific needs. <\/p>\n\n\n\n
Whether a business is focused on B2C or B2B orders, our system can be configured to handle a wide range of order types and volumes efficiently. This includes supporting both single-item and multi-item orders, as well as accommodating different product types and packaging requirements. <\/p>\n\n\n\n
ShipBob\u2019s WMS can also accommodate picking strategies based on the specific characteristics of each client’s products and order patterns. For example, brands can optimise our pick paths and cluster sizes based on the size and weight of different products, or adjust workflows to accommodate seasonal fluctuations in demand. <\/p>\n\n\n\n
By providing this level of flexibility and customisation, ShipBob empowers ecommerce merchants to optimise their fulfilment operations and achieve the best possible results in terms of speed, accuracy, and cost-effectiveness. <\/p>\n\n\n\n
Global fulfilment network advantages <\/h3>\n\n\n\n
With strategically located facilities across the US, UK, Canada, Europe, and Australia, ShipBob helps brands distribute their inventory closer to their customers to reduce shipping costs and transit times. <\/p>\n\n\n\n
Every one of ShipBob\u2019s dozens of locations is powered by ShipBob\u2019s WMS, which means you achieve consistency in picking, packing, and shipping no matter where you fulfil from. Our WMS is designed to support seamless communication and coordination between our facilities, enabling us to route orders to the optimal location for fulfilment based on factors such as inventory availability, shipping destination, and delivery requirements. <\/p>\n\n\n\n
This global fulfilment network not only improves the speed and reliability of order processing, but lets you expand into new markets with ease and without the need to invest in your own infrastructure or resources. <\/p>\n\n\n\n
\n
\u201cThe beautiful thing about ShipBob is everything was connected. I could log on to our ShipBob account and see everything in one place, no matter if I\u2019m looking at our facility in Kankakee, IL, or the ShipBob fulfilment centres in Canada or Europe. It was all the same system. I didn\u2019t have to learn various different platforms or deal with support representatives at different companies. Plus, if we experience any issues with syncing orders between systems, there\u2019s one place we go to reconcile it. ShipBob is connected to our ERP, NetSuite, which is our single source of truth. Now we only have one place to troubleshoot and resolve potential issues across all logistics.\u201d <\/em><\/p>\n\n\n\n
Adam LaGesse, Global Warehousing Director at Spikeball <\/p>\n<\/blockquote>\n\n\n\n
For more information on how ShipBob can optimise your picking strategy for speed and cost, click the button below to get in touch. <\/p>\n\n\n\n
\nRequest fulfilment pricing<\/a><\/div>\n<\/div>\n\n\n\nCluster picking FAQs <\/h2>\n\n\n\n
Here are answers to some of the most common questions about cluster picking. <\/p>\n\n\n\n
What\u2019s\u00a0the difference between cluster picking and\u00a0batch\u00a0picking?\u00a0<\/h4>
<\/div><\/div>\n\nCluster picking is about\u00a0picking multiple similar orders\u00a0\u2013\u00a0that is,\u00a0orders\u00a0that\u00a0contain\u00a0some of the same items or item\u00a0quantities, but\u00a0may vary\u00a0slightly.\u00a0Batch\u00a0picking involves picking multiple identical orders\u00a0\u2013 that is, orders that\u00a0contain\u00a0exactly the\u00a0same\u00a0SKUs in\u00a0exactly the same\u00a0quantities.\u00a0\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
How many orders should be picked in one cluster?\u00a0<\/h4>
<\/div><\/div>\n\nThis will\u00a0depend on your order size, SKU count, and cart capacity. Start with 4-8 orders per cluster, then adjust based on picker performance and error rates. The goal is\u00a0to\u00a0maximise\u00a0efficiency\u00a0without\u00a0overwhelming pickers.\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
What types of businesses benefit most from cluster picking?\u00a0<\/h4>
<\/div><\/div>\n\nHigh-volume ecommerce brands, subscription box companies, and businesses with diverse SKUs or similar order profiles benefit most\u00a0from cluster picking.\u00a0It\u2019s\u00a0especially helpful for\u00a0warehouses with limited\u00a0space<\/a>\u00a0and\u00a0recurring product combinations.\u00a0<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n
- Training temporary staff on cluster picking procedures<\/strong>, prioritizing clear, concise instructions and hands-on practice to ensure that new hires can quickly become proficient in the picking process. <\/li>\n\n\n\n
- Ramping up their cluster picking operations<\/strong> well in advance of the anticipated surge in demand (e.g., hiring and training additional temporary staff, expanding warehouse space<\/a> or equipment, and optimising inventory levels to ensure that popular products are readily available for picking). <\/li>\n\n\n\n
- Barcode scanning protocols to ensure the right items are selected and sorted<\/a> into the correct totes. <\/li>\n\n\n\n
- Utilise vertical space:<\/strong> Make the most of your warehouse’s vertical space by implementing tall shelving units and utilising appropriate equipment (e.g., ladders, cherry pickers) to access high-level items safely. This allows you to maximise storage capacity while maintaining efficient picking routes. <\/li>\n\n\n\n
- Speeds up fulfilment:<\/strong> As online shopping continues to grow at an unprecedented pace, the ability to process orders quickly and efficiently it more important than ever. With cluster picking, merchants can unlock new levels of productivity and deliver a superior customer experience. <\/li>\n<\/ul>\n\n\n\n