{"id":21425,"date":"2025-05-28T19:04:49","date_gmt":"2025-05-28T19:04:49","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/blog\/wms-integrations\/"},"modified":"2025-09-26T12:42:17","modified_gmt":"2025-09-26T12:42:17","slug":"wms-integrations","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/uk\/blog\/wms-integrations\/","title":{"rendered":"Everything You Need to Know About WMS Integrations: Benefits &amp; Examples"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-are-wms-integrations\">What are WMS integrations?<\/a><\/p>\n\n\n\n<p><a href=\"#h-benefits-of-wms-integrations\">Benefits of WMS integrations<\/a><\/p>\n\n\n\n<p><a href=\"#h-7-types-of-wms-integrations\">7 types of WMS integrations<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-to-plan-amp-implement-a-wms-integration\">How to plan &amp; implement a WMS integration<\/a><\/p>\n\n\n\n<p><a href=\"#h-scale-fast-and-drive-revenue-with-shipbob-s-proprietary-wms\">Scale fast and drive revenue with ShipBob\u2019s proprietary WMS<\/a><\/p>\n\n\n\n<p><a href=\"#h-get-started-with-shipbob\">Get started with ShipBob<\/a><\/p>\n\n\n\n<p><a href=\"#h-wms-integration-faqs\">WMS integration FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>These days, brands aren\u2019t just selling on one channel, they\u2019re on Shopify, Amazon, Walmart, TikTok Shop, and more. In fact, <a href=\"https:\/\/www.sellbrite.com\/blog\/ecommerce-sellers\/\">Sellbrite<\/a> found that brands selling on three or more channels generate <strong>143% higher revenue<\/strong> than brands selling on fewer channels. With this, orders end up coming in from every direction.&nbsp;<\/p>\n\n\n\n<p>On top of that, if your inventory is spread across multiple warehouses this makes<a href=\"https:\/\/www.shipbob.com\/warehouse-management\/\"> warehouse management<\/a> increasingly complex. And customers? They expect fast, flawless delivery every single time.<\/p>\n\n\n\n<p>If you\u2019re feeling the pressure, you\u2019re not alone. That\u2019s why more ecommerce brands are investing in warehouse management systems (<a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-management-system-wms\/\">WMS<\/a>) and integrating them with their tech stack.<\/p>\n\n\n\n<p>At ShipBob, we help thousands of fast-growing brands scale their logistics. We\u2019ve seen firsthand how the right WMS integrations eliminate the friction that comes with growth, helping businesses ship faster, cut costs, and improve customer satisfaction.<\/p>\n\n\n\n<p>In this guide, we\u2019ll break down what WMS integrations are and how they work, the business benefits of connecting your systems, and how ShipBob\u2019s WMS is built to help you scale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-wms-integrations\">What are WMS integrations?<\/h2>\n\n\n\n<p>A WMS integration connects your warehouse management system, the software that runs your warehouse, to the other business tools you rely on every day.<\/p>\n\n\n\n<p>This can include your ecommerce platforms (like <a href=\"https:\/\/www.shipbob.com\/partners\/shopify\/\">Shopify<\/a>), your order management system (OMS), your enterprise resource planning (ERP) software, shipping couriers (like UPS or FedEx), and customer relationship management (CRM) tools.<\/p>\n\n\n\n<p>These connections make sure that all of your systems talk to each other in real time. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When a customer places an order on your website, it instantly shows up in your WMS.<\/li>\n\n\n\n<li>When your warehouse team picks, packs, and ships that order, the tracking number gets pushed back to your store automatically.<\/li>\n\n\n\n<li>When inventory runs low in your warehouse, your ecommerce store updates to prevent overselling.<\/li>\n<\/ul>\n\n\n\n<p>Without integrations, these updates have to be done manually, leading to delays, errors, and wasted time. However, with the right integrations in place, you can maximise <a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-capacity\/\">warehouse capacity<\/a>, control <a href=\"https:\/\/www.shipbob.com\/blog\/warehouse-costs\/\">warehouse costs<\/a>, and deliver the seamless experience your customers expect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-a-warehouse-management-system-integrates-with-your-fulfillment-tech-stack\">How a warehouse management system integrates with your fulfilment tech stack<\/h3>\n\n\n\n<p>When integrated properly, your WMS acts as the bridge between your physical operations and your digital ecosystem. It ensures the right data flows between your sales channels, inventory, shipping partners, and customer experience tools.<\/p>\n\n\n\n<p>This is especially important for brands using a fulfilment partner or <a href=\"https:\/\/www.shipbob.com\/3pl\/\">3PL<\/a> like ShipBob, which need visibility into every stage of fulfilment while maintaining control over the customer experience side of things.<\/p>\n\n\n\n<p>To fully unlock its potential, your WMS should connect with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ecommerce platforms<\/strong> like Shopify, <a href=\"https:\/\/www.shipbob.com\/partners\/bigcommerce\/\">BigCommerce<\/a>, or <a href=\"https:\/\/www.shipbob.com\/partners\/amazon\/\">Amazon<\/a><\/li>\n\n\n\n<li><strong>Order management systems (OMS)<\/strong> that centralise multi-channel orders<\/li>\n\n\n\n<li><strong>Enterprise resource planning (ERP)<\/strong> software like <a href=\"https:\/\/www.shipbob.com\/partners\/netsuite\/\">NetSuite<\/a> or Microsoft Dynamics<\/li>\n\n\n\n<li><strong>Inventory management systems<\/strong> to control stock levels<\/li>\n\n\n\n<li><strong>Shipping couriers<\/strong> like USPS, FedEx, and UPS<\/li>\n\n\n\n<li><strong>CRMs<\/strong> like Salesforce or HubSpot<\/li>\n<\/ul>\n\n\n\n<p>When your systems work together, your operational efficiency and fulfilment reliability are improved. Here\u2019s how that plays out step by step:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"278\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=1280\" alt=\"\" class=\"wp-image-22270\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=1400 1400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/07\/0c00db52eca5c0ecc7d91b2de160eaf2.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Order placed:<\/strong> A customer places an order on your website, a marketplace like Amazon, or any of your connected sales channels.<\/li>\n\n\n\n<li><strong>Order sent to WMS:<\/strong> The WMS receives the order details in real time, pulling in the product SKUs, quantities, customer shipping information, and any special instructions.<\/li>\n\n\n\n<li><strong>Inventory check:<\/strong> The WMS checks your warehouse inventory to confirm that the items are in stock and ready to ship. If you&#8217;re using multiple fulfilment centres, it can also determine the best location to fulfil the order from based on proximity or stock availability.<\/li>\n\n\n\n<li><strong>Order picked &amp; packed:<\/strong> Your warehouse team receives a digital <a href=\"https:\/\/www.shipbob.com\/blog\/picking-list\/\">picking list<\/a> or fulfilment task through the WMS. Guided <a href=\"https:\/\/www.shipbob.com\/blog\/warehouse-pick-path\/\">picking paths<\/a> help them locate the items quickly and accurately. The team then packs the order, applies branding materials if needed, and prepares it for shipment.<\/li>\n\n\n\n<li><strong>Shipping label generated:<\/strong> The WMS connects directly to your chosen shipping carrier to generate a shipping label with the correct weight, dimensions, and customer address.<\/li>\n\n\n\n<li><strong>Tracking info sent back:<\/strong> The WMS pushes the tracking number back to your ecommerce platform or marketplace, triggering a notification email or SMS to the customer.<\/li>\n\n\n\n<li><strong>Inventory updated:<\/strong> Finally, the WMS updates your inventory counts across all connected channels and systems, preventing overselling and keeping stock levels accurate in real time.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"374\" width=\"700\" data-id=\"4089\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=1280\" alt=\"\" class=\"wp-image-4089\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=2560 2560w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=1536 1536w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=2048 2048w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/12\/Screenshot-2022-12-14-at-2.45.49-PM.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-wms-integrations\">Benefits of WMS integrations<\/h2>\n\n\n\n<p>Integrating your WMS with the rest of your tech stack delivers real, measurable benefits across your entire operation. Here\u2019s how:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduce-errors-and-optimize-picking-amp-packing\">Reduce errors and optimise picking &amp; packing<\/h3>\n\n\n\n<p>Manual data entry is a recipe for mistakes. When your systems aren\u2019t connected, you risk overselling, mispicks, and delayed shipments.<\/p>\n\n\n\n<p>With real-time <a href=\"https:\/\/www.shipbob.com\/inventory-integration\/\">inventory integration<\/a>, your warehouse team always knows what\u2019s in stock and where it\u2019s located. This improves picking accuracy, reduces fulfilment errors, and speeds up packing times.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWe went from 3-4 people spending all day packing orders, and now we have our manager doing everything herself. She picks and packs orders from 7:00 am to noon, and then she\u2019s done with DTC orders for the day. And now our team doesn\u2019t have to rely on tribal knowledge for anything!\u201d&nbsp;<\/p>\n\n\n\n<p><em>\u2013 Adam LaGesse, Global Warehousing Director at Spikeball<\/em><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automation-faster-and-smarter\">Automation faster and smarter<\/h3>\n\n\n\n<p>Integrations unlock automation across your entire fulfilment workflow, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order imports:<\/strong> Orders flow automatically from your store to your WMS.<\/li>\n\n\n\n<li><strong>Inventory sync:<\/strong> Stock levels update in real time across all channels.<\/li>\n\n\n\n<li><strong>Shipping label generation:<\/strong> Couriers are connected directly to generate labels without extra steps.<\/li>\n\n\n\n<li><strong>Order status updates:<\/strong> Tracking information is automatically sent to your customers.<\/li>\n<\/ul>\n\n\n\n<p>This automation reduces manual work, provides labour cost savings, and increases throughput, which are key principles of <a href=\"https:\/\/www.shipbob.com\/blog\/lean-warehousing\/\">lean warehousing<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cOur business relies heavily on the key integrations between ShipBob, Loop Returns, and Shopify. The direct integration between ShipBob and Shopify is crucial to our success, serving as the primary driver for all our third-party services that depend on up-to-date order data. Additionally, the direct integration with Loop Returns enhances our customer support team\u2019s efficiency and empowers our customers.\u201d <\/p>\n\n\n\n<p><em>\u2013 Sal Perera, Director of Supply Chain at CLEARSTEM&nbsp;<\/em><\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-forecast-better-and-satisfy-more-customers\">Forecast better and satisfy more customers<\/h3>\n\n\n\n<p>With real-time visibility into your inventory and order data, you can make smarter business decisions. You can forecast demand more accurately, avoid stockouts, and optimise your replenishment strategy.<\/p>\n\n\n\n<p>Plus, with automated order status updates and reliable order fulfilment, you\u2019ll improve your customer experience, build loyalty, and increase repeat purchases.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.shipbob.com\/blog\/semaine-health\/\">Semaine Health<\/a>, a wellness brand, leveraged&nbsp; ShipBob\u2019s WMS and <a href=\"https:\/\/www.shipbob.com\/product\/inventory-placement\/\">Inventory Placement Program<\/a> to enhance their supply chain. This led to a $2 per order savings and a 99.95% order accuracy rate, allowing them to scale their volume by 4x without compromising customer satisfaction.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"366\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=1200\" alt=\"\" class=\"wp-image-17439\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=1200 1200w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/11\/5832c0b74c2dffdb68122f5486757400.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-7-types-of-wms-integrations\">7 types of WMS integrations<\/h2>\n\n\n\n<p>Different integrations serve distinct purposes in your logistics tech stack. Depending on the complexity of your <a href=\"https:\/\/www.shipbob.com\/blog\/ecommerce-warehousing\/\">ecommerce warehousing<\/a> you\u2019ll need different types of integrations to keep operations running smoothly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-ecommerce-platform-integrations\">1. Ecommerce platform integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> Shopify, BigCommerce, WooCommerce, Squarespace<\/p>\n\n\n\n<p>These integrations pull orders directly from your online stores into your WMS. They also push back tracking numbers and update order statuses automatically.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prevents overselling by syncing inventory in real time<\/li>\n\n\n\n<li>Eliminates manual order entry<\/li>\n\n\n\n<li>Keeps customers updated on order status and tracking<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-order-management-system-oms-integrations\">2. Order management system (OMS) integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> <a href=\"https:\/\/www.shipbob.com\/partners\/brightpearl\/\">Brightpearl<\/a>, Skubana<\/p>\n\n\n\n<p>If you sell on multiple channels, an OMS helps centralise your orders into one system. Integrating your OMS with your WMS ensures seamless handoffs between order capture and fulfilment.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Centralizes multi-channel orders<\/li>\n\n\n\n<li>Keeps inventory synced to avoid stockouts<\/li>\n\n\n\n<li>Simplifies complex fulfilment workflows<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-erp-system-integrations\">3. ERP system integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> NetSuite, SAP, Microsoft Dynamics<\/p>\n\n\n\n<p>An ERP connects your warehouse data with your financials, procurement, and sales operations. Integrating your ERP with your WMS provides a 360-degree view of your business.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Streamlines operations across departments<\/li>\n\n\n\n<li>Improves data accuracy for reporting and forecasting<\/li>\n\n\n\n<li>Supports growth across multiple warehouses or regions<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-inventory-management-system-integrations\">4. Inventory management system integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> TradeGecko, <a href=\"https:\/\/www.shipbob.com\/partners\/cin7\/\">Cin7<\/a>, Stitch Labs<\/p>\n\n\n\n<p>Inventory management tools help you track stock levels, forecast demand, and automate reordering. Integrating them with your WMS keeps your data accurate across all locations and channels.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provides real-time inventory visibility<\/li>\n\n\n\n<li>Automates reorder points and stock alerts<\/li>\n\n\n\n<li>Optimizes inventory to reduce carrying costs<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-shipping-and-carrier-integrations\">5. Shipping and carrier integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> USPS, FedEx, UPS<\/p>\n\n\n\n<p>Direct carrier integrations automate label generation and tracking updates, speeding up your shipping process and reducing costs.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accesses real-time shipping rates<\/li>\n\n\n\n<li>Automates label creation<\/li>\n\n\n\n<li>Provides instant tracking updates to customers<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-crm-integrations\">6. CRM integrations<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> HubSpot, Salesforce<\/p>\n\n\n\n<p>Linking your CRM with your WMS helps your customer service team access real-time order and inventory data, enabling them to provide better support.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improves customer communication<\/li>\n\n\n\n<li>Provides accurate order status info<\/li>\n\n\n\n<li>Enables proactive service for shipping delays or stock issues<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-custom-integrations-via-open-apis\">7. Custom integrations via open APIs<\/h3>\n\n\n\n<p><strong>Examples:<\/strong> ShipBob\u2019s open <a href=\"https:\/\/www.shipbob.com\/product\/apps-api\/\">Developer API<\/a><\/p>\n\n\n\n<p>Some businesses have unique workflows or niche software needs. Open APIs allow you to build custom integrations tailored to your business.<\/p>\n\n\n\n<p><strong>How It Helps:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supports custom workflows<\/li>\n\n\n\n<li>Connects niche tools not supported by pre-built integrations<\/li>\n\n\n\n<li>Scales with your unique operational needs<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"394\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=1280\" alt=\"\" class=\"wp-image-21428\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=5120 5120w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=1536 1536w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=2048 2048w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/05\/8dc0a7b966b3e0e40d824bf86cdc640e.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-plan-amp-implement-a-wms-integration\">How to plan &amp; implement a WMS integration<\/h2>\n\n\n\n<p>By now, we know a WMS integration can unlock major benefits\u2014but only if it\u2019s planned and executed properly. Before you dive in, it\u2019s important to assess your<a href=\"https:\/\/www.shipbob.com\/blog\/wms-requirements\/\"> WMS requirements<\/a> to ensure you choose a system that meets your operational goals and technical needs.&nbsp;<\/p>\n\n\n\n<p>Once complete, the next step is to build a detailed integration plan that outlines how your systems will work together day-to-day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-define-project-scope-amp-goals\">Define project scope &amp; goals<\/h3>\n\n\n\n<p>Every integration project should start with a clear definition of <em>why<\/em> you\u2019re doing it.<\/p>\n\n\n\n<p>Ask yourself:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are you trying to <strong>speed up fulfilment<\/strong> to meet customer delivery expectations (like <a href=\"https:\/\/www.shipbob.com\/product\/2-day-express\/\">2-day shipping<\/a>)?<\/li>\n\n\n\n<li>Do you want to <strong>reduce human error<\/strong> by eliminating manual data entry?<\/li>\n\n\n\n<li>Is your goal to <strong>lower operational costs<\/strong> by automating more of your workflows?<\/li>\n\n\n\n<li>Are you preparing to <strong>expand to new channels or warehouses<\/strong> and need better inventory visibility?<\/li>\n<\/ul>\n\n\n\n<p>Document these goals and set <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/\">measurable KPIs<\/a> to track your success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-data-mapping-amp-alignment\">Data mapping &amp; alignment<\/h3>\n\n\n\n<p>One of the most critical steps in any WMS integration is data mapping. This involves working with your technical team or integration partner to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify all the key data points your systems need to share (e.g., SKUs, product names, quantities, customer shipping info, order statuses, tracking numbers, etc.).<\/li>\n\n\n\n<li>Align naming conventions and data formats to ensure consistency across systems.<\/li>\n\n\n\n<li>Define how data will flow between your ecommerce platform, WMS, ERP, OMS, and any other connected tools.<\/li>\n<\/ul>\n\n\n\n<p>For example, if your ecommerce platform uses \u201cProduct ID\u201d while your WMS uses \u201cSKU,\u201d you\u2019ll need to map these fields so the systems recognise them as the same data point. Failing to do this can lead to inventory mismatches and incorrect order processing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-stakeholder-involvement-amp-internal-alignment\">Stakeholder involvement &amp; internal alignment<\/h3>\n\n\n\n<p>WMS integrations impact multiple parts of your organisation, not just your warehouse team. Make sure to engage all relevant stakeholders early, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Operations<\/strong> to ensure the integration supports real-world workflows on the warehouse floor.<\/li>\n\n\n\n<li><strong>IT\/Engineering<\/strong> to manage the technical build, testing, and maintenance.<\/li>\n\n\n\n<li><strong>Finance<\/strong> to track costs, manage budgets, and report on ROI.<\/li>\n\n\n\n<li><strong>Customer service<\/strong> to ensure they have access to real-time order and inventory data.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-testing-amp-quality-assurance\">Testing &amp; quality assurance<\/h3>\n\n\n\n<p>Once your systems are mapped and connected, don\u2019t skip testing. Rushing to go live without thorough validation can lead to major issues.<\/p>\n\n\n\n<p>Create a sandbox environment\u2014a safe, non-production version of your system\u2014to simulate real-world scenarios without impacting actual orders or inventory.<\/p>\n\n\n\n<p>Key areas to test include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order flow validation:<\/strong> Ensure orders move correctly from your ecommerce platform to your WMS and back again with updated statuses.<\/li>\n\n\n\n<li><strong>Inventory sync:<\/strong> Confirm that stock levels update in real time across all systems.<\/li>\n\n\n\n<li><strong>Shipping label generation:<\/strong> Validate that couriers generate labels accurately based on product weights, dimensions, and shipping preferences.<\/li>\n\n\n\n<li><strong>Tracking updates:<\/strong> Test that customers receive correct and timely tracking information.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ongoing-maintenance-amp-optimization\">Ongoing maintenance &amp; optimisation<\/h3>\n\n\n\n<p>Successful WMS integration isn\u2019t a \u201cset it and forget it\u201d project. Over time, your business will evolve, whether it&#8217;s selling via new channels, adding new products, or placing inventory in new warehouses. This means your integrations need to evolve too.<\/p>\n\n\n\n<p>Establish a process for ongoing monitoring to catch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data sync failures (e.g., inventory not updating correctly)<\/li>\n\n\n\n<li>System slowdowns or API timeouts<\/li>\n\n\n\n<li>Order routing errors<\/li>\n<\/ul>\n\n\n\n<p>Regularly review your workflows, system performance, and KPIs to identify areas for improvement. Work with your tech team or provider to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update APIs or middleware as systems change or new versions are released.<\/li>\n\n\n\n<li>Add new integrations as your tech stack grows.<\/li>\n\n\n\n<li>Refine automation rules based on operational learnings.<\/li>\n<\/ul>\n\n\n\n<p>Continuous optimisation is key to achieving <a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-optimization\/\">warehouse optimisation<\/a> and keeping your fulfilment operation running at peak performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scale-fast-and-drive-revenue-with-shipbob-s-proprietary-wms\">Scale fast and drive revenue with ShipBob\u2019s proprietary WMS<\/h2>\n\n\n\n<p>ShipBob\u2019s<a href=\"https:\/\/www.shipbob.com\/warehouse-management\/\"> <\/a>WMS is purpose-built to help fast-growing ecommerce brands streamline fulfilment, improve inventory visibility, and scale effortlessly.<\/p>\n\n\n\n<p>Whether you\u2019re fulfilling orders in your own facility, fully outsourcing to ShipBob\u2019s fulfilment network, or blending both approaches in a hybrid model, our WMS is designed to flex with your business as it grows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-pre-built-ecommerce-integrations\">Pre-built ecommerce integrations<\/h3>\n\n\n\n<p>Connect your online stores in minutes with <a href=\"https:\/\/www.shipbob.com\/partners\/\">native integrations<\/a> for Shopify, Amazon, BigCommerce, WooCommerce, Squarespace, and more. Orders sync in real time, and tracking updates flow back to your customers automatically.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-connections-to-erps-omss-and-inventory-management-systems\">Connections to ERPs, OMSs, and inventory management systems<\/h3>\n\n\n\n<p>Easily integrate with platforms like NetSuite, Brightpearl, <a href=\"https:\/\/www.shipbob.com\/partners\/extensiv\/\">Skubana (Extensiv)<\/a>, Cin7, and other enterprise tools\u2014bringing your entire operation under one connected ecosystem.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-direct-shipping-carrier-integrations\">Direct shipping carrier integrations<\/h3>\n\n\n\n<p>Access live rates and automated label generation with direct connections to USPS, FedEx, UPS, DHL, Canada Post, and other leading couriers. This allows you to optimise shipping costs and delivery speeds without switching between platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-custom-integration-support-via-our-open-api\">Custom integration support via our open API<\/h3>\n\n\n\n<p>For businesses with unique tech stacks or proprietary software, <a href=\"https:\/\/developer.shipbob.com\/introduction\/\">ShipBob\u2019s API<\/a> makes it easy to build custom integrations that fit your exact workflows\u2014whether that\u2019s connecting to a subscription management tool, ERP, or custom-built OMS.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-flexible-fulfillment-models-to-support-growth\">Flexible fulfilment models to support growth<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>In-house fulfilment:<\/strong> Use ShipBob\u2019s WMS to power your own facility with enterprise-grade software and processes.<\/li>\n\n\n\n<li><strong>Outsourced fulfilment:<\/strong> Tap into ShipBob\u2019s <a href=\"https:\/\/www.shipbob.com\/shipbob-locations\/\">global network of fulfilment centres<\/a> to reach customers faster and reduce shipping costs.<\/li>\n\n\n\n<li><strong>Hybrid fulfilment:<\/strong> Combine both models to scale flexibly while maintaining visibility and control over your inventory.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-time-visibility-into-your-entire-fulfillment-network\">Real-time visibility into your entire fulfilment network<\/h3>\n\n\n\n<p>Gain instant access to key metrics like inventory levels, order status, carrier performance, and fulfilment speed, whether you\u2019re using your own warehouse, <a href=\"https:\/\/www.shipbob.com\/blog\/the-downside-of-on-demand-warehousing\/\">on-demand warehousing<\/a>, or ShipBob\u2019s network. Our user-friendly dashboard puts actionable insights at your fingertips.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-get-started-with-shipbob\">Get started with ShipBob<\/h2>\n\n\n\n<p>Learn more about ShipBob&#8217;s warehouse management system and our fulfilment solutions, and get started. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote-plus\/\">Request a WMS quote<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-wms-integration-faqs\">WMS integration FAQs<\/h2>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What are the trends driving WMS integration?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n<p>Ecommerce brands are increasingly selling on multiple channels, fulfilling from multiple locations, and competing on speed. This makes connected systems critical. Trends like automation, AI-powered forecasting, and <a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-control-system\/\">warehouse control systems<\/a> are pushing brands to invest in smarter, more integrated fulfilment solutions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What are the main costs involved in a WMS integration project?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n<p>Costs involved in a WMS integration project can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software licensing fees<\/li>\n\n\n\n<li>Custom API development<\/li>\n\n\n\n<li>Data mapping and configuration<\/li>\n\n\n\n<li>Testing and quality assurance<\/li>\n\n\n\n<li>Ongoing maintenance and updates<\/li>\n<\/ul>\n\n\n\n<p>ShipBob helps reduce these costs with pre-built integrations and API support, making it easier to get up and running without heavy development work.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What makes ShipBob\u2019s WMS different from other solutions?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n<p>ShipBob\u2019s WMS is built specifically for ecommerce brands. It supports in-house and outsourced fulfilment, offers pre-built integrations with top platforms, and provides real-time inventory visibility. Our open API also allows for custom workflows tailored to your business.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How can a WMS integration improve warehouse efficiency?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n<p>WMS integrations automate the flow of data across your sales channels, warehouse, and shipping couriers. This reduces manual work, cuts down on errors, and speeds up fulfilment, helping you lower costs and deliver a better customer experience.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\"><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Learn more about WMS integrations, how to utilise them, and the different types of integrations on the market.<\/p>\n","protected":false},"author":193,"featured_media":21427,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[9,15],"class_list":["post-21425","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-logistics","blogcategories-warehouse-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>WMS Integrations Guide: Definition, Use Cases, &amp; Types<\/title>\n<meta name=\"description\" content=\"Learn more about WMS integrations, how to utilize them, and the different types of integrations on the market.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/uk\/blog\/wms-integrations\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Everything You Need to Know About WMS Integrations: Benefits &amp; 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