{"id":20471,"date":"2025-04-02T10:00:00","date_gmt":"2025-04-02T10:00:00","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/?post_type=blog&#038;p=20471"},"modified":"2026-04-03T20:13:39","modified_gmt":"2026-04-03T20:13:39","slug":"aroma360","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/uk\/blog\/aroma360\/","title":{"rendered":"How Aroma360 Saves $6\/Order and Cut Shipping Times by 88% by Leveraging ShipBob Plus [Case Study]"},"content":{"rendered":"\n<p><em>Learn how luxury aromachology brand Aroma360 uses ShipBob&#8217;s fulfilment network to save time and money, optimise multichannel fulfilment, and customise orders at scale. <\/em><\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-callout blog-callout\">\n<p><strong>Customer Profile<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/aroma360.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Aroma360<\/a> is the leading scent marketing and aromachology brand that creates luxury fragrances for homes and businesses. Crafted with uncompromisingly high-quality oils that are healthy and safe for all (including pets and children), Aroma360\u2019s 90+ signature scents create aromatic sanctuaries that promote wellness and evoke each space\u2019s desired ambiance and image. Their clients span over 22 countries, and include notable luxury brands such as Lexus\u00ae, Ritz Carlton\u00ae, Four Seasons\u00ae, Ferrari\u00ae, and more.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"876\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=1023\" alt=\"\" class=\"wp-image-20473\" style=\"width:260px;height:auto\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=1300 1300w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=128 128w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=1228 1228w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/6f97d3226f5d174cec9f10555b7d0c59.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-metrics\">Key metrics<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>$6\/order on average saved on international shipments with ShipBob&nbsp;<\/li>\n\n\n\n<li>140,000 monthly orders shipped&nbsp;<\/li>\n\n\n\n<li>3 ShipBob warehouses used in 2 countries&nbsp;<\/li>\n\n\n\n<li>20,000 orders received in 1 day after a QVC TV feature, fulfilled by ShipBob&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>88% reduction in international shipping speed (from 25 days to 3 days)&nbsp;&nbsp;<\/li>\n\n\n\n<li>22 brick-and-mortar retail stores and counting&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-about-aroma360\">About Aroma360<\/h2>\n\n\n\n<p>When Benzion Aboud\u2019s girlfriend asked him if she could use a corner of his 20,000 sq-ft. warehouse space to start a business, he had no idea that it would become one of the world\u2019s leading luxury fragrance brands.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It started with just 3 salespeople cold-calling doctors\u2019 offices and spas, pitching the owners on the business\u2019s unique fragrances and scenting machines. Four years later, when Benzion\u2019s original company was acquired, he decided to go all in on the fledgling scent brand\u2014moving to Miami, establishing a retail store, and opening a small ecommerce shop.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It grew steadily from there\u2014but when the COVID-19 pandemic drove everyone inside and to invest in their living spaces, Aroma360\u2019s growth took off like a shot. They built a second website (<a href=\"https:\/\/www.hotelcollection.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hotel Collection<\/a>), expanded even farther into B2B channels, and partnered with some of the most widely known and respected luxury brands to create signature scents that their customers can\u2019t get enough of.&nbsp;<\/p>\n\n\n\n<p>Since then, Aroma360 has scaled into a multi-million-dollar brand and shipped millions of orders to businesses and consumers alike. We sat down with Rachel Tannenholz, President, and Melissa Mosheim, Director of Logistics at Aroma360, to discuss how outsourcing fulfilment to ShipBob has enabled them to save money, cut shipping times, and achieve customisation at scale seamlessly.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tapping-into-shipbob-s-wms-and-fulfillment-centers-to-scale-nbsp\">Tapping into ShipBob\u2019s WMS and fulfilment centres to scale&nbsp;<\/h2>\n\n\n\n<p><strong>As told to ShipBob by Rachel Tannenholz, President, and Melissa Mosheim, Director of Logistics at Aroma360.<\/strong>&nbsp;<\/p>\n\n\n\n<p>Prior to partnering with ShipBob, our business was much smaller than it is now, so it made sense to fulfil and ship all our orders out of our warehouse in Miami. But as our growth kicked into hyper speed, we got to a point where we just didn\u2019t have any more storage or fulfilment capacity. <\/p>\n\n\n\n<p>We had to make a decision: was opening another facility in Miami, staffing it, and doing everything ourselves worth it? It really wasn\u2019t, so we started looking for an expert partner that could work in tandem with our existing warehouse and help us expand by taking the bulk of logistics off our plate.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cOur business\u2019s core strength is marketing; we\u2019re not experts in logistics, so we knew that would never be our internal competitive advantage. So why not outsource logistics to the best people in the industry, who know what they\u2019re doing, and focus our energy on what we\u2019re great at? By partnering with ShipBob, we\u2019re doing just that \u2013 and it gives us the time and resources we need to grow our brand and revenue.\u201d<\/em><\/p>\n\n\n\n<p>Rachel Tannenholz, President of Aroma360&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>ShipBob\u2019s hybrid fulfilment solution \u2013 which allows us to simultaneously outsource fulfilment to three of ShipBob\u2019s fulfilment centres and use ShipBob\u2019s warehouse management system (WMS) to power operations in our Miami warehouse \u2013 turned out to be just what we needed. It gave us the inventory storage and operational capacity we needed to keep up with our growing order volume, and since all of ShipBob\u2019s warehouses run on the same WMS we\u2019re using in our facility, we still achieved the unified fulfilment experience we required.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Integrating ShipBob\u2019s WMS into our Miami warehouse has really helped our in-house business on so many levels. It did wonders for our inventory accuracy \u2013 having a system that would decrement inventory in real-time based on shipments gave us a lot more insight into our inventory movement and made our inventory counts in different fulfilment stages much more reliable.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Before ShipBob, we used to do a lot of that tracking and updating manually and it was a lot more work for our team as well, so automating everything through ShipBob\u2019s WMS has been very helpful. Also, with the amount of sales volume that we drive, we have to nail our inventory tracking across the entire supply chain.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" data-id=\"20493\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=720\" alt=\"\" class=\"wp-image-20493\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/16e06554876df2803f7f5c2db4aba073.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" data-id=\"20492\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=720\" alt=\"\" class=\"wp-image-20492\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/a77afecb70c30f31884da8418c50c0f4.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" data-id=\"20490\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=720\" alt=\"\" class=\"wp-image-20490\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/1cd00b2c1bd9cf21cf5c12b654d57f1c.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-saving-6-order-and-cutting-transit-times-by-88-from-distributing-inventory-across-shipbob-s-network-nbsp\">Saving $6\/order and cutting transit times by 88% from distributing inventory across ShipBob\u2019s network&nbsp;<\/h2>\n\n\n\n<p>Shipping used to be very expensive for us, but it\u2019s obviously a huge part of the customer experience and not just converting the first sale, but repeat purchases too. No shopper wants to pay a ton of money in shipping, and since our main focus is always on putting the customer first and making sure they have a fantastic buying experience, we needed a fulfilment partner that aligned with our brand and could deliver cost-savings while keeping shipping fast.&nbsp;<\/p>\n\n\n\n<p>With ShipBob\u2019s Inventory Placement Program (IPP), we\u2019ve saved so much money by distributing inventory strategically across ShipBob\u2019s network instead of only shipping from our US warehouse. We\u2019ll talk about&nbsp;IPP again, but right now we\u2019re currently leveraging three of ShipBob\u2019s fulfilment centres, including two in different regions of the US from our warehouse and one in the UK. <\/p>\n\n\n\n<p>Shipping to UK customers from a facility within the UK saves us $6 per shipment on average, which is huge! England is a big market for us, so those per-order cost-savings really add up, and our international customers are getting a much faster and less expensive delivery thanks to ShipBob\u2019s global presence.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cDistributing inventory across the world with ShipBob also drastically cut our transit times. When we were only shipping from our Miami, FL warehouse, it would take us 25 days to deliver an order to a customer in the EU, while using ShipBob\u2019s UK fulfilment centre, it takes only 3 days. That\u2019s an 88% reduction in shipping time for those international customers!\u201d<\/em><\/p>\n\n\n\n<p>Rachel Tannenholz, President of Aroma360&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>Back to ShipBob\u2019s Inventory Placement Program, it\u2019s allowed us to much more easily and intelligently allocate and distribute our inventory across our ShipBob fulfilment centres without having to spend more time or hire more people. Between these additional facilities and our Miami warehouse, we can ship to basically any customer in the US and get their order to them quickly and inexpensively. We continue to see our average transit time decrease, and it will only get lower over time.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"547\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=1000\" alt=\"\" class=\"wp-image-20483\" style=\"width:800px;height:auto\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=1000 1000w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/d9313a0c9ce542ad09db9ed49209091d.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-tiktok wp-block-embed-tiktok\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@aroma360\/video\/7425689848763157803\" data-video-id=\"7425689848763157803\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\"> <section> <a target=\"_blank\" title=\"@aroma360\" href=\"https:\/\/www.tiktok.com\/@aroma360?refer=embed\">@aroma360<\/a> <p>Hello Scottsdale Arizona, we have arrived\ud83d\udccd\u2728Come check out our brand new showroom located in Scottsdale Fashion Square!\u2728 <a title=\"aroma360\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/aroma360?refer=embed\">#aroma360<\/a> <a title=\"luxury\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxury?refer=embed\">#luxury<\/a> <a title=\"luxuryscenting\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxuryscenting?refer=embed\">#luxuryscenting<\/a> <a title=\"luxuryhomes\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxuryhomes?refer=embed\">#luxuryhomes<\/a> <a title=\"luxurylife\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxurylife?refer=embed\">#luxurylife<\/a> <a title=\"life\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/life?refer=embed\">#life<\/a> <a title=\"lifestyle\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/lifestyle?refer=embed\">#lifestyle<\/a> <a title=\"new\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/new?refer=embed\">#new<\/a> <a title=\"grandopening\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/grandopening?refer=embed\">#grandopening<\/a> <a title=\"arizona\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/arizona?refer=embed\">#arizona<\/a> <a title=\"tiktokshop\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/tiktokshop?refer=embed\">#tiktokshop<\/a> <a title=\"instagram\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/instagram?refer=embed\">#instagram<\/a> <a title=\"like\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/like?refer=embed\">#like<\/a> <a title=\"shop\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/shop?refer=embed\">#shop<\/a> <a title=\"sale\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/sale?refer=embed\">#sale<\/a> <a title=\"shopping\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/shopping?refer=embed\">#shopping<\/a> <a title=\"candle\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/candle?refer=embed\">#candle<\/a> <a title=\"perfume\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/perfume?refer=embed\">#perfume<\/a> <\/p> <a target=\"_blank\" title=\"\u266c original sound - Madison Dapcevich\" href=\"https:\/\/www.tiktok.com\/music\/original-sound-7421435894235679519?refer=embed\">\u266c original sound &#8211; Madison Dapcevich<\/a> <\/section> <\/blockquote> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-sailing-through-b2b-demand-spikes-using-shipbob-s-edi-automated-retail-dropshipping-solution-nbsp\">Sailing through B2B demand spikes using ShipBob\u2019s EDI-automated retail dropshipping solution&nbsp;<\/h2>\n\n\n\n<p>We partner with some big retailers, including Costco, Walmart, and QVC. ShipBob\u2019s EDI-automated retail dropshipping solution has been great to fulfil that demand. It\u2019s been so helpful to have one fulfilment partner that can not only integrate and dropship for all our different retail partnerships, but support crazy order volumes for those channels.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>ShipBob handling dropshipping for us definitely saves us time. We don&#8217;t have the bandwidth to be manually entering that volume of orders, or even to just make sure everything is flowing correctly, so the fact that ShipBob automates order processing and fulfilment for those orders is huge.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>With ShipBob, everything between our platform and our retailers\u2019 is connected, and if our partners see a hiccup on their end, it\u2019s always really easy to problem-solve and troubleshoot. It\u2019s a very efficient system overall.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe recently did a TV promotional drop for QVC in December, and we received 20,000 orders in a single day. When we do that kind of volume in such a short amount of time, I don&#8217;t even know how we would possibly staff up to process those orders all by ourselves. It would take months and months of planning, but with ShipBob, it got done so quickly \u2014 it only took 2 days to get all the orders shipped \u2014 and that was during peak season, too. It was seamless. <\/em><\/p>\n\n\n\n<p><em>ShipBob worked with us incredibly well and handled the end-to-end process to make sure everything worked out. Just having those capabilities and being able to handle demand spikes like that\u2014especially for retail dropshipping orders\u2014has been phenomenal.\u201d <\/em><\/p>\n\n\n\n<p>Rachel Tannenholz, President of Aroma360&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"465\" width=\"700\" data-id=\"20485\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=720\" alt=\"\" class=\"wp-image-20485\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/f30ec4fa92d2f643e8048a22c625d1e9.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"466\" width=\"700\" data-id=\"20486\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=720\" alt=\"\" class=\"wp-image-20486\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/7a73369847c9bcaa97a110b1f2862220.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customizing-orders-with-a-team-that-knows-our-products-amp-business-nbsp\">Customising orders with a team that knows our products &amp; business&nbsp;<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>We really focus on the unboxing and post-purchase experience, so ShipBob&#8217;s robust customisation capabilities make it so easy for us to add special touches like marketing inserts to an order. <\/p>\n\n\n\n<p>We were just recently running a bunch of different inserts and were able to handle the majority of that on our end via ShipBob\u2019s tagging rules. All I have to do is go into ShipBob\u2019s Rules Engine, and create a rule that says, \u201cIf an order has this tag, add an insert.\u201d I\u2019ve never seen that before where our fulfilment partner can operate similar to how we run marketing email campaigns with tags and rules.&nbsp;<\/p>\n\n\n\n<p>&nbsp;We also use ShipBob\u2019s Rule Engine to implement custom packaging elements, like custom dividers and bubble wrap. I&#8217;ll create a rule on my end where every time a certain candle comes on an order, ShipBob knows to put the ordered items in a specific bag. It\u2019s all quick and easy, and we can aways change rules on the fly as our business changes.&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-tiktok wp-block-embed-tiktok\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@aroma360\/video\/7465073735951863086\" data-video-id=\"7465073735951863086\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\"> <section> <a target=\"_blank\" title=\"@aroma360\" href=\"https:\/\/www.tiktok.com\/@aroma360?refer=embed\">@aroma360<\/a> <p>The iconic Paris Collection.\u2728\u2728\u2728 <a title=\"aroma360\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/aroma360?refer=embed\">#aroma360<\/a> <a title=\"perfume\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/perfume?refer=embed\">#Perfume<\/a> <a title=\"myway\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/myway?refer=embed\">#myway<\/a> <a title=\"love\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/love?refer=embed\">#love<\/a> <a title=\"luxury\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxury?refer=embed\">#luxury<\/a> <a title=\"luxuryscenting\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luxuryscenting?refer=embed\">#luxuryscenting<\/a> <a title=\"shop\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/shop?refer=embed\">#shop<\/a> <a title=\"lifestyle\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/lifestyle?refer=embed\">#lifestyle<\/a> <a title=\"gift\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/gift?refer=embed\">#gift<\/a> <a title=\"sales\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/sales?refer=embed\">#sales<\/a> <a title=\"tiktok\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/tiktok?refer=embed\">#tiktok<\/a> <a title=\"shopping\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/shopping?refer=embed\">#shopping<\/a> <a title=\"justagirl\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/justagirl?refer=embed\">#justagirl<\/a> <a title=\"wellness\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/wellness?refer=embed\">#wellness<\/a> <a title=\"perfumetok\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/perfumetok?refer=embed\">#perfumetok<\/a> <a title=\"influencer\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/influencer?refer=embed\">#influencer<\/a> <a title=\"grwm\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/grwm?refer=embed\">#grwm<\/a> <a title=\"valentinesday\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/valentinesday?refer=embed\">#valentinesday<\/a> <\/p> <a target=\"_blank\" title=\"\u266c som original - j\u00f4\" href=\"https:\/\/www.tiktok.com\/music\/som-original-7450990168913578757?refer=embed\">\u266c som original &#8211; j\u00f4<\/a> <\/section> <\/blockquote> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cOur business is complicated \u2013 we have a wide variety of products, and we do a lot of customisation \u2013 but ShipBob\u2019s team has done an amazing job at learning our business, and the technology that drives ShipBob\u2019s packing process ensures that every order gets fulfilled to our particular specifications.\u201d<\/em><\/p>\n\n\n\n<p>Melissa Mosheim, Director of Aroma360&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>When we go onsite to one of ShipBob\u2019s fulfilment centres, the packers know our products so well, because ShipBob\u2019s step-by-step packing flow shows them just what to do. That way, they know exactly which dividers go with which candles, which size box each combination of products goes in, and how to package it correctly. It even includes GIFs that show packers precisely how to do it! It&#8217;s a spectacular level of service that only comes from combining automative technology with people that really understand our business.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"875\" width=\"700\" data-id=\"20476\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=1024\" alt=\"\" class=\"wp-image-20476\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=1300 1300w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=128 128w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=1229 1229w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/84fba29f39433591073cd6c3a91b7a2d.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" data-id=\"20480\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=720\" alt=\"\" class=\"wp-image-20480\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/8165ec0390f51a9f81587c0a05e79319-1.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" data-id=\"20479\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=720\" alt=\"\" class=\"wp-image-20479\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=720 720w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=160 160w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/71869074cfc3278490221d7e710cba88-1.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-having-shipbob-fulfill-subscription-orders-for-consistent-seamless-service-nbsp\">Having ShipBob fulfil subscription orders for consistent, seamless service&nbsp;<\/h2>\n\n\n\n<p>We currently ship around an average of 140K orders a month between our sales channels, but a lot of that includes our subscription orders through Recharge. Our customers are extremely loyal, so our subscription volume consistently grows every month\u2014and we rely on ShipBob to fulfil all of them.&nbsp;<\/p>\n\n\n\n<p>Outsourcing subscription volume to ShipBob allowed our Miami warehousing team to focus on more VIP clientele, and ShipBob has never missed a beat. Their close partnership with Recharge and focus on operations has helped ShipBob maintain a 99% SLA accuracy consistently. We\u2019ve never had to worry about accuracy with ShipBob.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"875\" width=\"700\" data-id=\"20478\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=1024\" alt=\"\" class=\"wp-image-20478\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=1300 1300w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=128 128w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=1229 1229w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/e72cd127c87260538018779865c03f9f.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"875\" width=\"700\" data-id=\"20477\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=1024\" alt=\"\" class=\"wp-image-20477\" srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=1300 1300w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=128 128w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=400 400w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=768 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=700 700w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=1229 1229w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=1280 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2025\/03\/3d17fd1fcadc994f9ae88b5d120eb197.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-achieving-round-the-clock-support-from-shipbob-s-all-star-team-nbsp\">Achieving round-the-clock support from ShipBob\u2019s all-star team&nbsp;<\/h2>\n\n\n\n<p>The level of support we\u2019ve received from ShipBob\u2019s account management team has honestly been amazing. For the past two years, we\u2019ve had an all-star team; they go above and beyond for us.&nbsp;<\/p>\n\n\n\n<p>We never stop running our business, and I know I can call our MSM and they\u2019ll answer, looping in the tech team to troubleshoot anything. They&#8217;ve been incredible, and they truly understand our business and our needs.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-next-for-aroma360-nbsp\">What\u2019s next for Aroma360&nbsp;<\/h2>\n\n\n\n<p>We\u2019re focusing on two main growth initiatives in the near future: expanding our retail presence and expanding internationally.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Our retail locations have been super successful\u2014in our industry, people really like to smell a scent before they buy it, so being able to offer that opportunity in person is a huge conversion lever for us. The brand awareness is also amazing; every time we open a location in a certain area, it actually drives a lot more sales to our website. We have about 22 stores right now, and we only plan on growing from there.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We\u2019re also continuing to grow globally and launch our business in new markets. We&#8217;ve found niches in Dubai and London, and Canada is a huge market for us, so there\u2019s a lot of opportunity for expansion in those countries and beyond.&nbsp;&nbsp;<\/p>\n\n\n\n<p>And, as always, we\u2019re continuously expanding our product line. Our customers are extremely loyal, and when they find a scent they like, they\u2019ll want it in every form (perfume, candles, room sprays, etc.). So, we\u2019re always innovating to keep up with our consumers and bring them new, exciting fragrances to explore\u2014and always using the most high-quality oils in the process. We will never compromise on quality; our customers deserve the best, and we\u2019re thrilled to deliver it.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-get-started-with-shipbob\">Get started with ShipBob<\/h2>\n\n\n\n<p>Want to improve your&nbsp;<a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/\">ecommerce fulfilment strategy<\/a>&nbsp;and scale your business? Discover if ShipBob is the right fit for your brand and request a fulfilment quote below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Get in touch with shipBob<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how luxury aromachology brand Aroma360 uses ShipBob Plus to save time and money, optimise multichannel fulfilment, and customise orders at scale. <\/p>\n","protected":false},"author":194,"featured_media":20474,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[4,66,54,72,64,65],"class_list":["post-20471","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-case-studies","blogcategories-cost-savings-case-studies","blogcategories-mid-market-case-studies","blogcategories-shipbob-plus-case-studies","blogcategories-home-goods-case-studies","blogcategories-ipp-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Aroma360 Saves $6\/Order and Cut Shipping Times by 88% with ShipBob Plus [Case Study]<\/title>\n<meta name=\"description\" content=\"Learn how luxury aromachology brand Aroma360 uses ShipBob Plus to save time and money, optimize multichannel fulfillment, and customize orders at scale.\" \/>\n<meta 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