{"id":11951,"date":"2024-02-29T20:00:02","date_gmt":"2024-02-29T20:00:02","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/blog\/distributed-order-management\/"},"modified":"2025-12-26T09:59:22","modified_gmt":"2025-12-26T09:59:22","slug":"distributed-order-management","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/uk\/blog\/distributed-order-management\/","title":{"rendered":"Distributed Order Management: Do You Need It? ShipBob\u2019s 101 Ecommerce Guide\u00a0"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-is-distributed-order-management-dom-nbsp\">What is distributed order management (DOM)?&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"#h-core-pillars-of-distributed-order-management-to-understand-nbsp\">Core pillars of distributed order management to understand&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"#h-why-distributed-order-management-benefits-retail-nbsp\">Why distributed order management benefits retail&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-to-choose-a-distributed-order-management-partner-nbsp\">How to choose a distributed order management partner&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"#h-shipbob-s-leading-distributed-order-management-services-nbsp\">ShipBob\u2019s leading distributed order management services&nbsp;<\/a><\/p>\n\n\n\n<p><a href=\"#h-distributed-order-management-faqs\">Distributed order management FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>Running a multichannel ecommerce brand means you customers can place orders on different platforms.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It\u2019s up to you to find a way to fulfil all of those orders, and fulfil them quickly (for the sake of your customer satisfaction) and cost-effectively (for the sake of your profitability).&nbsp;&nbsp;<\/p>\n\n\n\n<p>To achieve this, many brands turn to distributed order management. With the right combinations of technology and best practices, a distributed order management strategy can help your brand optimise order fulfilment across all your channels.&nbsp;<\/p>\n\n\n\n<p>In this article, we\u2019ll cover what distributed order management is, its core pillars, how it benefits ecommerce brands, how to choose a distributed order management partner, and more.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-distributed-order-management-dom-nbsp\">What is distributed order management (DOM)?&nbsp;<\/h2>\n\n\n\n<p>Distributed <a href=\"https:\/\/www.shipbob.com\/blog\/order-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">order management<\/a> (or DOM) is an approach to processing and fulfilling orders that uses rule-based logic to optimise fulfilment for speed and cost.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Typically, brands will adopt a distributed order management system or software to orchestrate customer orders across sales channels, so that each is fulfilled on time, from the most ideal location, and at the lowest possible cost. These systems streamline the core functions of order management and fulfilment, including:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Synchronizing order and inventory data in real time to avoid mismatches&nbsp;<\/li>\n\n\n\n<li>Processing orders from multiple channels&nbsp;<\/li>\n\n\n\n<li>Automating <a href=\"https:\/\/www.shipbob.com\/inventory-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory management<\/a> processes&nbsp;<\/li>\n\n\n\n<li>Accurate <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-forecasting\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory forecasting<\/a> to prevent stockouts and excess stock&nbsp;<\/li>\n\n\n\n<li>Sending <a href=\"https:\/\/www.shipbob.com\/blog\/reorder-point-formula\/\" target=\"_blank\" rel=\"noreferrer noopener\">reorder point<\/a> notifications to ensure timely replenishments&nbsp;<\/li>\n\n\n\n<li>Fulfilling orders from the most strategically-placed fulfilment or distribution centres to reduce transit times&nbsp;<\/li>\n\n\n\n<li>Optimising inventory distribution across fulfilment locations&nbsp;<\/li>\n\n\n\n<li>Dropshipping in compliance with unique retailer requirements&nbsp;<\/li>\n\n\n\n<li>Merging multiple orders from the same customer to consolidate shipping&nbsp;<\/li>\n\n\n\n<li>Splitting shipments based on stock availability&nbsp;<\/li>\n\n\n\n<li>Processing and managing returns seamlessly&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-distributed-vs-traditional-order-management-nbsp\">Distributed vs. traditional order management&nbsp;<\/h3>\n\n\n\n<p>Traditional <a href=\"https:\/\/www.shipbob.com\/blog\/order-management-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">order management systems<\/a> (OMS) served their purpose in the early days of ecommerce. However, in an ecommerce landscape that\u2019s been permanently reshaped by omnichannel retail, these legacy systems have become outdated.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Some of the most important differences between a traditional OMS and a distributed order management system are:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The number of supported sales channels: <\/strong>Traditional OMS was designed to manage orders coming from one channel at a time, which can create complications for multichannel brands. A distributed OMS allows for omnichannel order management, so you can view and manage your orders from multiple sales channels in one place, and offer fulfilment options such as buying online and picking up in-store, shipping from store, returning items to brick-and-mortar stores, and more.&nbsp;<\/li>\n\n\n\n<li><strong>The technology: <\/strong>While a traditional order management system may feature outdated software or tools, distributed order management systems are equipped with advanced capabilities to optimise fulfilment operations using logic-based rules and order routing.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>The <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-visibility\/\">inventory visibility<\/a>: <\/strong>A traditional OMS lacks the capability to view and update inventory data in real time, which can lead to out-of-sync data that results in overselling and stockouts. A distributed order management system automatically syncs inventory data across all your sales channels and fulfilment centres to keep information on inventory levels updated, so your listings are automatically updated across all your sales channels.\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-dom-success-stories-with-shipbob-nbsp\">DOM success stories with ShipBob&nbsp;<\/h3>\n\n\n\n<p>To give you a better idea of how distributed order management systems work, here are a few examples of ShipBob customers that have leveraged ShipBob\u2019s distributed order management software and fulfilment solutions to improve their operations.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-petlab-co-nbsp\">PetLab Co.&nbsp;<\/h4>\n\n\n\n<p>For <a href=\"https:\/\/www.shipbob.com\/blog\/petlab\/\" target=\"_blank\" rel=\"noreferrer noopener\">PetLab Co.<\/a>, being a multichannel brand is vital to reaching more pet lovers. By leveraging ShipBob\u2019s distributed order management capabilities, they were able to streamline fulfilment across both their DTC website and B2B channels such as Chewy and Amazon through a single platform.&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cFulfilling orders quickly through our site and marketplaces is a must-have, not a nice-to-have for our business. From the beginning, we knew that the early Chewy orders would need to go through our fulfilment partner \u2014 all of our retail distribution orders from Chewy go through ShipBob\u2019s fulfilment centres today. Selling on marketplaces is challenging enough, and ShipBob\u2019s ability to service both D2C and B2B has enabled us to build more consistent procedures and practices across our different sales channels.\u201d \u2014 Stephanie Lee, Co-CEO at PetLab Co.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-sharkbanz-nbsp\">Sharkbanz&nbsp;<\/h4>\n\n\n\n<p>After trying both mom-and-pop and more established fulfilment solutions, <a href=\"https:\/\/www.shipbob.com\/blog\/sharkbanz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sharkbanz<\/a> has come to rely on ShipBob for both DTC and retail fulfilment. With ShipBob\u2019s omnichannel fulfilment solution, the brand easily fulfils all its retail, DTC, and <a href=\"https:\/\/www.shipbob.com\/blog\/b2b-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">B2B orders<\/a> with a single partner. ShipBob even helped them prep their FBA orders to ensure that their inventory shipments were in compliance with Amazon\u2019s strict requirements, and let them store inventory in fulfilment centres in the UK and Australia to fulfil international orders faster while keeping its shipping costs low.&nbsp;<\/p>\n\n\n\n<p>\u201cWe\u2019re currently fulfilling 100% of our orders through three of ShipBob\u2019s fulfilment centres, as we\u2019ve done for the last couple of years. With ShipBob, we can fulfil both DTC orders and orders for our retail partners (including Leisure Pro, Divers Direct, Swim Pro, and small surf shops in Hawaii) through a single solution. It\u2019s been a massive help to centralise and funnel everything through one reliable fulfilment partner, especially going into next year.\u201d \u2013 Nathan Garrison, Co-Founder and CEO of <a href=\"https:\/\/www.sharkbanz.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sharkbanz<\/a>&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-semaine-health-nbsp\">Semaine Health&nbsp;<\/h4>\n\n\n\n<p>In addition to automating fulfilment for retail partners like Target and Walgreens, <a href=\"https:\/\/www.shipbob.com\/blog\/semaine-health\/\" target=\"_blank\" rel=\"noreferrer noopener\">Semaine Health<\/a> has significantly cut transit times and shipping costs on DTC orders by leveraging ShipBob\u2019s distributed order management solutions. The brand strategically allocates inventory across 4 of ShipBob\u2019s US fulfilment centres, and ShipBob\u2019s software automatically forwards each order to the fulfilment centre closest to that\u2019s order\u2019s end destination.&nbsp;&nbsp;<\/p>\n\n\n\n<p>By fulfilling orders closer to end customers, Semaine has shaved 1.6 days off their average order transit time, and reduced average fulfilment cost by $2 per order.&nbsp;<\/p>\n\n\n\n<p>\u201cWe literally would not have been able to expand this year without ShipBob. In the past six months, we\u2019ve quadrupled the number of orders that we\u2019re shipping out. You might expect that that jump in volume would cause issues \u2013 but fulfilment has only gotten faster and better. That\u2019s not how it typically works! ShipBob\u2019s solutions have been game-changing for our brand.\u201d &#8212; Matt Crane, Co-Founder and Chief Science Officer at Semaine Health&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-core-pillars-of-distributed-order-management-to-understand-nbsp\">Core pillars of distributed order management to understand&nbsp;<\/h2>\n\n\n\n<p>Distributed order management is a broad concept, and can involve many functions, capabilities, and activities. Here are three key pillars that distinguish distributed order management systems from other systems.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-time-inventory-management-nbsp\">Real-time inventory management&nbsp;<\/h3>\n\n\n\n<p>Being able to see where your inventory is at all times is essential for distributed order management. DOM systems provide you with real-time <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-tracking\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory tracking<\/a> to enhance visibility across the network, so you can see where your inventory is and exactly how many units you have left at each fulfilment centre.&nbsp;<\/p>\n\n\n\n<p>This visibility benefits your brand in a few ways. First, it enables you to effectively manage inventory allocation and replenishment. For instance, if you find that inventory is running out in a certain fulfilment centre, you could reallocate some units from other locations that have the item in stock. This enables you to prevent stockouts and always ensure that you have optimal stock levels across your fulfilment network.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1280px\" alt=\"\" class=\"wp-image-15071\" style=\"width:800px;height:auto\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/08\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><em>ShipBob&#8217;s merchant inventory management dashboard<\/em><\/p>\n\n\n\n<p>Second, you can always see when inventory is running low, which allows you to time your reorders accordingly. You can even set reorder point notifications, so you get an alert when stock dips below a certain level. That way, you never have to worry about accidentally running out of stock because you forgot to reorder inventory.&nbsp;<\/p>\n\n\n\n<p>IMAGE WITH A CAPTION DESCRIBING IT AS SHIPBOB\u2019S DASHBOARD \u2013 reorder point&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"394\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=1280px\" alt=\"\" class=\"wp-image-11598\" style=\"width:700px;height:auto\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/01\/78805a221a988e79ef3f42d7c5bfd418-700x394.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><em>ShipBob&#8217;s reorder point notification function<\/em><\/p>\n\n\n\n<p>Third, DOM systems allow you to sync your inventory data across all your sales channels and fulfilment networks. That way, you maintain a single source of truth about <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/stock-availability\/\">inventory availability<\/a> and ensure that your listings are automatically updated with the most accurate stock status. In other words, you won\u2019t accidentally end up selling <a href=\"https:\/\/www.shipbob.com\/blog\/how-to-find-sku-number\/\">SKUs<\/a> that are already out of stock.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-order-orchestration-and-optimization-nbsp\">Order orchestration and optimisation&nbsp;<\/h3>\n\n\n\n<p>The key deliverable of any DOM system is its ability to optimise and automate your <a href=\"https:\/\/www.shipbob.com\/blog\/order-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">order management<\/a> processes.&nbsp;&nbsp;<\/p>\n\n\n\n<p>DOM systems integrate with your sales channels so that orders are automatically processed once they are placed on a sales channel.&nbsp;&nbsp;<\/p>\n\n\n\n<p>These systems then use logic-based rules to automatically route each order and manage the most complex fulfilment scenarios. This means that the software considers various factors, such as stock availability and delivery location, to determine the ideal fulfilment location from which to fulfil each order. That way, orders are fulfilled from locations that are closest to the customer where the item is in stock, which reduces transit times while minimising shipping costs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-seamless-omnichannel-fulfillment-nbsp\">Seamless omnichannel fulfilment&nbsp;<\/h3>\n\n\n\n<p>Distributed order management systems seek to enhance the omnichannel customer experience. They support <a href=\"https:\/\/www.shipbob.com\/blog\/omnichannel-order-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">omnichannel order management<\/a> by integrating with multiple sales channels and providing multiple fulfilment options. They provide merchants with comprehensive data on all of your orders coming from all of your sales channels, so you can easily manage all your DTC, marketplace, and B2B orders in one place.&nbsp;<\/p>\n\n\n\n<p>DOM systems also help you coordinate and streamline the many <a href=\"https:\/\/www.shipbob.com\/blog\/multi-channel-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">multi-channel fulfilment<\/a> you may offer customers, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buy online, pick up in store (BOPIS)&nbsp;<\/li>\n\n\n\n<li>Buy online, ship from store&nbsp;<\/li>\n\n\n\n<li>Buy online, ship to store&nbsp;<\/li>\n\n\n\n<li>Buy online, return in-store&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>This gives your customers more flexibility to choose between the fulfilment options that work best for them, and helps you deliver a great experience to customers, no matter where they shop.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-distributed-order-management-benefits-retail-nbsp\">Why distributed order management benefits retail&nbsp;<\/h2>\n\n\n\n<p>Here\u2019s a quick look at some of the main ways your business can benefit from distributed order management.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sell-through-more-channels-more-seamlessly-nbsp\">Sell through more channels more seamlessly&nbsp;<\/h3>\n\n\n\n<p>If you\u2019re hesitant to start selling on new channels because you\u2019re nervous about how it will affect your order processing, fulfilling, and shipping operations, never fear. Distributed order management systems are designed to make it easier to run logistics for multiple channels, all from a single platform.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Merchants should be able to integrate their DTC websites, retail marketplaces, social sales platforms, and more with their DOM system.&nbsp;From there, the system becomes your source of truth for inventory and order data, and lets you optimise fulfilment for customers on every channel you sell through.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improve-your-inventory-management-nbsp\">Improve your inventory management&nbsp;<\/h3>\n\n\n\n<p>DOM systems allow you to optimise and simplify your inventory management. You can get real-time visibility into your inventory locations and stock levels, enabling you to identify inefficiencies and bottlenecks, <a href=\"https:\/\/www.shipbob.com\/blog\/anticipation-inventory\/\">anticipate inventory<\/a> needs, and replenish your inventory accordingly. This helps you not only prevent stockouts but also avoid overstocking.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reduce-transit-times-and-shipping-costs-nbsp\">Reduce transit times and shipping costs&nbsp;<\/h3>\n\n\n\n<p>With a DOMS, you can strategically <a href=\"https:\/\/www.shipbob.com\/blog\/3-benefits-using-more-than-one-warehouse-ecommerce-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">distribute your inventory<\/a> to store it closer to your customers, and automatically route orders to the fulfilment centre closest to the end customer. <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-allocation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Allocating inventory<\/a> and fulfilling orders this way lets you cut down transit time and save on shipping costs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-streamline-b2b-fulfillment-nbsp\">Streamline B2B fulfilment&nbsp;<\/h3>\n\n\n\n<p>DOM systems also allow you to manage and fulfil your B2B orders more effectively. You can integrate them with your preferred EDI platform and automate significant portions of your B2B order management and manual processes. You can use these systems to ensure that B2B orders are fulfilled according to each retailer\u2019s compliance guidelines, simplifying your <a href=\"https:\/\/support.shipbob.com\/s\/article\/ShipBob-Retail-Distribution\/\">retail distribution<\/a>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-choose-a-distributed-order-management-partner-nbsp\">How to choose a distributed order management partner&nbsp;<\/h2>\n\n\n\n<p>There are many logistics partners on the market that offer their customers distributed order management. Here are some steps to help you select the right partner for your brand. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-evaluate-your-business-needs-and-goals-nbsp\">Evaluate your business needs and goals&nbsp;<\/h3>\n\n\n\n<p>Start&nbsp;by defining what your business need in a DOM provider. For example, do you only need a system that will support your in-house fulfilment efforts? Or do you need a provider who can handle the entire order fulfilment process on your behalf?&nbsp;<\/p>\n\n\n\n<p>You\u2019ll also want to establish specific objectives so you can identify the best provider to help you achieve them. For instance, you may want to cut down on carrying costs, improve <a href=\"https:\/\/www.shipbob.com\/blog\/order-accuracy\/\" target=\"_blank\" rel=\"noreferrer noopener\">order accuracy<\/a>, or optimise shipping speeds. &nbsp;<\/p>\n\n\n\n<p>When you clearly define the goals you want to achieve, you can focus on evaluating providers that offer solutions and features that address your specific needs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-integration-capabilities-with-existing-systems-nbsp\">Integration capabilities with existing systems&nbsp;<\/h3>\n\n\n\n<p>The beauty of a distributed order management system is that it manages orders across multiple channels and platforms. This means that any good DOM system will integrate with all your existing systems and sales channels, so there is seamless information exchange between all your tools. &nbsp;<\/p>\n\n\n\n<p>ShipBob\u2019s solution, for example, integrates with leading ecommerce platforms and marketplaces as well as other essential platforms to manage all of your order fulfilment in one place. &nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.shipbob.com\/partners\/\" target=\"_blank\" rel=\"noreferrer noopener\">ShipBob\u2019s partner ecosystem<\/a> ensures that you can sell through multiple channels, including your Shopify store and even your TikTok Shop. It also enables you to deploy ERP (enterprise resource planning) solutions like Netsuite, manage returns using AfterShip, and access shipping rates from leading couriers like DHL, <a href=\"https:\/\/www.shipbob.com\/blog\/usps-vs-ups-vs-fedex\/\" target=\"_blank\" rel=\"noreferrer noopener\">UPS, and FedEx<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-prioritize-customer-service-and-support-quality-nbsp\">Prioritize customer service and support quality&nbsp;<\/h3>\n\n\n\n<p>Even if a system boasts all the DOM capabilities you\u2019re looking for, it won\u2019t matter if you\u2019re constantly dealing with glitches and poor customer service. Your DOMS provider should be able to proactively walk you through setup and implementation and provide hands-on support if you experience any issues further down the line.&nbsp;<\/p>\n\n\n\n<p>Brands using ShipBob\u2019s warehouse management system, for instance, enjoy hands-on training with fulfilment experts who will walk you through the process of setting up the system in your brand\u2019s warehouse. Our experts can even provide suggestions and guidance on how to optimise various aspects of your operations including your warehouse setup. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-shipbob-s-leading-distributed-order-management-services-nbsp\">ShipBob\u2019s leading distributed order management services&nbsp;<\/h2>\n\n\n\n<p>ShipBob offers comprehensive fulfilment solutions along with powerful proprietary software to enable distributed order management. Moreover, we employ DOM principles across our operations to provide our clients with industry-leading fulfilment services.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-omnichannel-fulfillment-nbsp\">Omnichannel fulfilment&nbsp;<\/h3>\n\n\n\n<p>ShipBob\u2019s <a href=\"https:\/\/www.shipbob.com\/product\/omnichannel-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">omnichannel fulfilment<\/a> services help&nbsp;you deliver orders seamlessly, no matter which channel you choose to sell. &nbsp;<\/p>\n\n\n\n<p>Beyond your DTC orders, ShipBob can power&nbsp;your brand\u2019s retail distribution and dropshipping for major retail partners like Walmart and Target, as well as fulfil orders from your social channels, online marketplaces, and Amazon FBM.&nbsp;<\/p>\n\n\n\n<p>Our software integrates with leading ecommerce platforms and marketplaces \u2013 including Shopify, Amazon, and even <a href=\"https:\/\/www.shipbob.com\/partners\/tts\/\">TikTok Shop<\/a> \u2013 to seamlessly process and manage all of your orders in one place. With ShipBob at the helm of your distributed order management, you can put omnichannel order fulfilment on autopilot and hand off the complexities to the experts. \u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe started looking for a fulfilment partner that could support multichannel businesses like ours. We knew ShipBob had DTC mastered, but in talking with them, we discovered that they were investing heavily into B2B fulfilment as well. We were impressed by the capabilities they developed, and we were excited about where they were going in the future.\u201d<\/em><\/p>\n\n\n\n<p>Tyler Stelter, COO at <a href=\"https:\/\/www.shipbob.com\/blog\/storelli-sports\/\" target=\"_blank\" rel=\"noreferrer noopener\">Storelli Sports<\/a> &nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-order-processing-nbsp\">Automated order processing&nbsp;<\/h3>\n\n\n\n<p>ShipBob\u2019s platform integrates with major ecommerce platforms and tools to automatically pull order data and&nbsp;send orders out to a fulfilment centre to be picked and packed. This frees&nbsp;merchants from manually entering all order data,&nbsp;minimises lead times between <a href=\"https:\/\/www.shipbob.com\/blog\/order-placement\/\">order placement<\/a> and fulfilment, and even ensures that each order is fulfilled from the optimal location. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-distributed-fulfillment-network-nbsp\">Distributed fulfilment network&nbsp;<\/h3>\n\n\n\n<p>ShipBob offers <a href=\"https:\/\/www.shipbob.com\/warehousing-and-distribution-services\/\">warehousing and distribution services<\/a> through a network of <a href=\"https:\/\/www.shipbob.com\/blog\/distributed-warehousing\/\" target=\"_blank\" rel=\"noreferrer noopener\">distributed warehouses<\/a> and fulfilment centres across the U.S. and around the world. You can use ShipBob\u2019s Ideal Inventory Distribution tool to calculate the most strategic split of inventory across ShipBob\u2019s network, and then strategically allocate your inventory accordingly to minimise shipping times and costs. \u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cW<\/em>e\u2019ve been able to allocate our inventory across 4 of ShipBob\u2019s fulfilment centres in the United States, which cut our shipping times by a third \u2013 from 5.2 days down to about 3.6 days. Not only has transit time dropped, but at the same time we reduced fulfilment costs by over $2 per order compared with our old 3PL. This combination has been key to profitable growth this year.\u201d<\/p>\n\n\n\n<p>Matt Crane, Co-Founder and Chief Science Officer at <a href=\"https:\/\/www.shipbob.com\/blog\/semaine-health\/\" target=\"_blank\" rel=\"noreferrer noopener\">Semaine Health<\/a>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-affordable-2-day-shipping-nbsp\">Affordable 2-day shipping&nbsp;<\/h3>\n\n\n\n<p>ShipBob\u2019s <a href=\"https:\/\/www.shipbob.com\/product\/2-day-express\/\" target=\"_blank\" rel=\"noreferrer noopener\">2-day express fulfilment<\/a> makes it easier than ever to meet customer expectations \u2013 even if you\u2019re shipping from just one fulfilment centre. With 100% coverage across the contiguous U.S., you can provide affordable 2-day delivery across all your sales channels and drive more sales with 2-day badging.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cBecause we sell a high-quality anti-aging product, we want to provide high-quality service throughout the whole customer experience \u2014 and that includes a quick and smooth delivery that shoppers have come to expect. ShipBob\u2019s 2-Day Express ship option lets us meet these expectations for US customers, and compete with the likes of Amazon for speedy fulfilment.\u201d<\/em><\/p>\n\n\n\n<p>Maria Osorio, Logistics and Operations Director at <a href=\"https:\/\/oxfordhealthspan.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Oxford Healthspan<\/a> &nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>For more information on how ShipBob\u2019s fulfilment solutions can help you streamline your multichannel fulfilment, click the button below.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Speak to a Fulfilment Expert<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-distributed-order-management-faqs\">Distributed order management FAQs<\/h2>\n\n\n\n<p>Below are answers to commonly asked questions about distributed order management.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How does distributed order management benefit small to mid-sized ecommerce businesses?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Small to mid-sized ecommerce businesses can use distributed order management to streamline fulfilment across however many sales channels they sell through, as well as optimise their fulfilment for efficiency and cost.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Can distributed order management systems integrate with ecommerce platforms?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Yes. A good distributed order management systems will integrate with major ecommerce platforms like Shopify, BigCommece, WooCommerce, and more to seamlessly pull order data and kickstart the fulfilment process automatically. &nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How can ShipBob help with distributed order management?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>ShipBob&rsquo;s fulfilment solutions leverage distributed order management principles to deliver seamless omnichannel fulfilment, real-time multichannel inventory visibility, and automatic order processing.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What\u2019s the difference between an OMS and a DOM?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n<p>An OMS is a traditional order management system that typically supports order management for single channels and coordinates fulfilment for one location. &nbsp;<\/p>\n\n\n\n<p>Meanwhile, a distributed order management system (or DOMS)&nbsp;supports omnichannel order management and coordinates fulfilment across multiple locations. It comes with added capabilities for <a href=\"https:\/\/www.shipbob.com\/blog\/automated-order-routing\/\">automated order routing<\/a> and orchestration.&nbsp;<\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how a distributed order management strategy can help your brand streamline omnichannel order processing and fulfilment. <\/p>\n","protected":false},"author":194,"featured_media":11953,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[7,8,11,13],"class_list":["post-11951","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-fulfillment","blogcategories-inventory","blogcategories-order-management","blogcategories-shipping"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Distributed Order Management (DOM): Ecommerce Guide<\/title>\n<meta name=\"description\" content=\"Learn how a distributed order management strategy can help your brand streamline omnichannel order processing and fulfillment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/uk\/blog\/distributed-order-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Distributed Order Management: Do You Need It? 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