{"id":1116,"date":"2024-05-28T16:02:22","date_gmt":"2024-05-28T16:02:22","guid":{"rendered":"https:\/\/www.shipbob.com\/uk\/blog\/demand-forecasting\/"},"modified":"2025-07-27T18:15:09","modified_gmt":"2025-07-27T18:15:09","slug":"demand-forecasting","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/uk\/blog\/demand-forecasting\/","title":{"rendered":"How to Forecast Customer Demand: Methods &amp; Benefits"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-is\">What is demand forecasting?<\/a><\/p>\n\n\n\n<p><a href=\"#h-importance\">Importance of demand forecasting for ecommerce<\/a><\/p>\n\n\n\n<p><a href=\"#h-examples\">Examples of demand forecasting methods<\/a><\/p>\n\n\n\n<p><a href=\"#h-types-of-demand-forecasting-techniques\">Types of demand forecasting techniques<\/a><\/p>\n\n\n\n<p><a href=\"#h-factors\">Factors influencing the customer demand life cycle<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-to\">How to forecast demand in 4 steps [Infographic]<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-sb\">How ShipBob makes demand forecasting easier<\/a><\/p>\n\n\n\n<p><a href=\"#h-conclusion\">Conclusion<\/a><\/p>\n\n\n\n<p><a href=\"#h-demand-forecasting-faqs\">Demand forecasting FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>Picture this: it\u2019s right before the winter holidays, and you are reordering inventory. You order the exact same amount you always do when you <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-replenishment\/\" target=\"_blank\" rel=\"noreferrer noopener\">replenish stock<\/a> \u2013 but when the holidays hit, you sell out almost immediately.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Cut to the next year, around the same time. You suspect this year will be as busy as last year and definitely don\u2019t want to stock out again.&nbsp;&nbsp;<\/p>\n\n\n\n<p>So, you look back in your records to see how many sales you made and how many backorders there were last season, and use that data to estimate how much inventory you\u2019ll need. You end up ordering twice the stock you normally would, and sail through the holidays without a hitch.&nbsp;<\/p>\n\n\n\n<p>This is a classic example of demand forecasting. By making data-driven <a href=\"https:\/\/mailshake.com\/blog\/sales-playbook\/\" target=\"_blank\" rel=\"noreferrer noopener\">predictions about sales<\/a>, customer interest, order volume (rather than guessing blindly), ecommerce brands set themselves up to satisfy customers, save money, and streamline their entire supply chain.&nbsp;<\/p>\n\n\n\n<p id=\"h-what-is\">In this article, we\u2019ll dive deep into what demand forecasting is, what factors influence demand, how to forecast accurately, and how experts like ShipBob can help.&nbsp;&nbsp;<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">What is demand forecasting?<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>Demand forecasting is the process of estimating how much demand there will be for a product in the future. Demand is typically measured in sales, so the goal of demand forecasting is to predict how many units of a particular product you will sell in a given period of time.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you forecast demand accurately, you\u2019ll end up with enough inventory to fulfil all the customer orders for that product without accidentally <a href=\"https:\/\/www.shipbob.com\/blog\/overstocking\/\" target=\"_blank\" rel=\"noreferrer noopener\">overstocking<\/a> (which increases your inventory holding costs) or understocking (which can lead to costly stockouts and backorders). You will also be able to&nbsp;improve decision-making across your supply chain, <a href=\"https:\/\/www.shipbob.com\/blog\/warehousing\/\" target=\"_blank\" rel=\"noreferrer noopener\">warehousing<\/a> operations, and <a href=\"https:\/\/www.shipbob.com\/inventory-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory management<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To forecast demand as accurately as possible, many brands track historical sales and order data, and analyse it for patterns that can help them predict what might happen again in the future.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Demand Forecasting 101: What Is It &amp; Why It&#039;s Important\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/DKJfForHw-w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-types-of-demand-forecasting-techniques\">Types of demand forecasting techniques<\/h3>\n\n\n\n<p>There are various ways businesses can forecast demand. All demand forecasting models leverage data and analytics over specific periods of time.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-macro-level\">Macro-level<\/h4>\n\n\n\n<p>Macro-level demand forecasting looks at general economic conditions, external forces, and other broad things disrupting commerce. These factors keep a business in the know around portfolio expansion opportunities, market research intel, and other shifts in the market.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-micro-level\">Micro-level<\/h4>\n\n\n\n<p>Demand forecasting at the micro-level can be specific to a particular industry, business, or <a href=\"https:\/\/supermetrics.com\/blog\/ecommerce-customer-segmentation\" target=\"_blank\" rel=\"noopener\">customer segment<\/a> (e.g., examining demand for a natural deodorant for millennial customers in Chicago, IL).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-short-term\">Short-term<\/h4>\n\n\n\n<p>Short-term demand forecasting looks to predict demand within a short period of time, usually less than 12 months. These demand forecasts often inform a brand\u2019s day-to-day operations and inventory management (e.g., planning production needs for a Black Friday\/Cyber Monday promotion).&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-long-term\">Long-term<\/h4>\n\n\n\n<p id=\"h-importance\">Long-term demand forecasting is looks to predict demand over a longer period of time, usually a year or more. Long-term forecasts help a brand identify and plan for <a href=\"https:\/\/www.shipbob.com\/blog\/ecommerce-dtc-brand-growth-seasonal-sales-order-volume\/\" target=\"_blank\" rel=\"noreferrer noopener\">seasonal patterns<\/a>, may influence its growth trajectory, and informs its overall <a href=\"https:\/\/www.crowdspring.com\/how-to-write-a-business-plan\/\" target=\"_blank\" rel=\"noreferrer noopener\">business strategy<\/a>. For instance, if a brand forecasts high demand for the next five years, stakeholders may feel more comfortable opening a new facility, expanding internationally, or launching new channels.<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">Importance of demand forecasting for ecommerce<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>Without demand, there is no business. And without a thorough understanding of demand, businesses aren\u2019t capable of making the right decisions about marketing spend, production, staffing, and more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-preparing-your-budget\">Preparing your budget<\/h3>\n\n\n\n<p>When you know how much inventory you\u2019ll need to meet demand, you can create a budget you\u2019ll stick to. Demand <a href=\"https:\/\/thecfoclub.com\/tools\/best-forecasting-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">forecasting tools<\/a> help brands make strategic financial decisions that protect profit margins, improve cost-efficiency, streamline <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-accounting\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory accounting<\/a>, and decrease overall spend.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=1280px\" alt=\"\" class=\"wp-image-1031\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/finances-and-budget.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-demand-planning-and-scheduling-production\">Demand planning and scheduling production<\/h3>\n\n\n\n<p>Nothing kills scalability (or your reputation) faster than being sold out for weeks on end. Proper demand forecasting and <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-control\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory control<\/a> can help you plan production correctly, so you have inventory on hand when your customers want it.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Demand forecasting also guides you as you choose what SKUs to invest in,&nbsp;so that you don\u2019t end up with an insufficient amount of a popular product, and an excessive supply of a slow-moving or unsellable SKU. It can also help you with capacity planning across your fulfilment network, so you don\u2019t accidentally exceed capacity at any facility.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"280\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=1280px\" alt=\"\" class=\"wp-image-3161\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/09\/supplier-and-manufacturer-700x280.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-storing-inventory\">Storing inventory<\/h3>\n\n\n\n<p>The more inventory you have on hand, the more expensive it is to store. With accurate demand forecasting, you can avoid accidental over-stocking, and the hefty <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/holding-costs\/\">holdings costs<\/a> that come with it.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"467\" width=\"700\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=1280px\" alt=\"\" class=\"wp-image-11448\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2024\/01\/f4fff4d7587dc5adb949a2f1d4fc1bdc-700x467.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-developing-a-pricing-strategy\">Developing a pricing strategy<\/h3>\n\n\n\n<p>Demand forecasting doesn\u2019t just help you maintain ideal <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-levels\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory levels<\/a> \u2013 it can also enable you to price products based on demand.&nbsp;&nbsp;<\/p>\n\n\n\n<p>For example, if there is a limited supply of a high-demand product, you can use the scarcity principle to increase the price as an exclusive offer. Alternatively, if you have an excess amount of a product that has little to no demand, you can put it on sale or <a href=\"https:\/\/www.shipbob.com\/blog\/product-bundling\/\" target=\"_blank\" rel=\"noreferrer noopener\">bundle<\/a> it with another product to move it out of your warehouse.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Sometimes, you can even manipulate demand through your pricing. For instance, if you choose to slash prices or put an item on promotion, demand may temporarily increase for that product. Conversely, if you are running low on a particular SKU, you may consider increasing price slightly to deter high demand levels that you wouldn\u2019t be able to support.&nbsp;&nbsp;<\/p>\n\n\n\n<p id=\"h-examples\">By understanding the market and potential opportunities, businesses can grow, formulate&nbsp;<a href=\"https:\/\/blog.prisync.com\/competitive-pricing-advantages-vs-disadvantages\/\" target=\"_blank\" rel=\"noreferrer noopener\">competitive pricing<\/a>, employ the right&nbsp;<a href=\"https:\/\/www.reconvert.io\/blog\/ecommerce-marketing-funnel\" target=\"_blank\" rel=\"noreferrer noopener\">ecommerce marketing<\/a>&nbsp;strategies, and invest in their growth.&nbsp;<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">Examples of demand forecasting methods<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>A small business may be on a conservative growth plan, while another company may be scaling or diversifying with aggressive growth plans. The demand forecasting examples below walk through a couple of different scenarios.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-example-1\">Example 1<\/h3>\n\n\n\n<p>A grocery store looks at sales trends from last year\u2019s Thanksgiving week to prepare adequate <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-levels\/\">inventory levels<\/a> for the upcoming season. They look at sales leading into that week last year for seasonal products like turkeys, cranberries, and mashed potatoes.<\/p>\n\n\n\n<p>It was a great holiday sale for them. But eight months ago, a competing grocery store opened four blocks away, so they\u2019re unsure how Thanksgiving demand will be affected and if local customers will buy ingredients from their competitor.<\/p>\n\n\n\n<p>At the same time, a lot of families continue to move into the neighborhood, and they\u2019ve still grown an average of 1% month-over-month since the competing chain opened.<\/p>\n\n\n\n<p>They plan to launch a few more ads than last year through channels that have proven a good ROI for them in the past and also offer some new deals to position themselves as the go-to Thanksgiving destination. Their calculations project a 5% increase in sales from last year.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"394\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=1280px\" alt=\"\" class=\"wp-image-3380\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/1-700x394.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-example-2\">Example 2<\/h3>\n\n\n\n<p>An up-and-coming direct-to-consumer cosmetics brand is growing quickly. Their current order volume is 10,000 orders per month, but based on their past sales data, upcoming ad campaigns, and general market conditions in the industry, they plan to do over 30,000 orders per month at this time next year.<\/p>\n\n\n\n<p>Right now, they\u2019re stocking a total of 75,000 units at varying levels across their 5 SKUs. Their order volume fluctuates quite a bit based on their replenishment cycle, and they <a href=\"https:\/\/www.shipbob.com\/blog\/restocking-inventory\/\">restock inventory<\/a> by SKU level at a rate of about every 90 days.<\/p>\n\n\n\n<p>The average units they store will grow quickly while the cadence will remain the same. The last run of their main SKU was 30,000 units. They\u2019re about to ship in another 50,000 units, and their next run will be 75,000 units.<\/p>\n\n\n\n<p id=\"types\">They plan to continue to grow at that pace, so they are looking into whether they should purchase land, lease a warehouse, or <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/outsourced-fulfillment\/\">outsource fulfilment<\/a> to keep up with demand.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"394\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=1280px\" alt=\"\" class=\"wp-image-3379\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/2-700x394.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">Factors influencing the customer demand life cycle<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p id=\"h-factors\">Many factors can impact demand or cause it to fluctuate. While these factors can vary from business to business or across industries, here are some of the most common needlemovers when it comes to ecommerce demand.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-seasonality\">Seasonality<\/h3>\n\n\n\n<p>Seasonality refers to changes in order volume throughout a specific period of time. A highly seasonal brand may experience spikes and dips in demand around a particular time period, event, or season. For example, a grilling equipment brand may experience an influx of orders during the summer months and right before the 4th of July, as people tend to grill more during this season and for this holiday.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The chart below shows a <a href=\"https:\/\/www.shipbob.com\/\">ShipBob<\/a> customer that runs an extremely seasonal business.<\/p>\n\n\n\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4563\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=1280px\" alt=\"What does a highly seasonal ecommerce brand look like? ShipBob\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/shipbob-seasonal-customer.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/p>\n\n\n\n<p>Seasonal demand often requires a business to reduce inventory on hand during the quiet months and then ramp up production and their operations workforce during peak season. That\u2019s why many cyclical businesses outsource <a href=\"https:\/\/www.shipbob.com\/blog\/retail-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">retail fulfilment<\/a> to a professional fulfilment partner that can flex with demand and store inventory, pick items, pack boxes, and ship orders for them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-competition\">Competition<\/h3>\n\n\n\n<p>Competition affects demand as there are more options for your customers to choose from and more companies vying for their attention.&nbsp;<\/p>\n\n\n\n<p>When a competitive force comes into play \u2014 whether it\u2019s a direct competitor or a new kind of solution or alternative \u2014 demand may be skewed. This can take you by surprise, so an agile demand forecasting model can help you respond quickly.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-types-of-goods\">Types of goods<\/h3>\n\n\n\n<p>Demand forecasting will be very different for different products and services, from perishable goods that expire quickly to <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/subscription-box-fulfillment\/\" target=\"_blank\" rel=\"noreferrer noopener\">subscription boxes<\/a> that come at the same time each month.&nbsp;<\/p>\n\n\n\n<p>It\u2019s important to know the lifetime value of your customers (the total purchases they buy from you across channels over time), your <a href=\"https:\/\/www.shipbob.com\/blog\/average-order-value\/\" target=\"_blank\" rel=\"noreferrer noopener\">average order value<\/a> (how much they\u2019re spending on each order), and the combinations of products ordered to improve demand forecasting.&nbsp;<\/p>\n\n\n\n<p>Using this data, you can understand how to group or bundle items, drive more recurring revenue, and evaluate how one <a href=\"https:\/\/www.shipbob.com\/blog\/how-to-find-sku-number\/\">SKU<\/a> affects or drives demand for another (e.g., razor and blade cartridge refill sales).\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-geography\">Geography<\/h3>\n\n\n\n<p>The geography of where your customers reside can greatly impact a demand forecast. For instance, if your ecommerce brand sells snow shovels, you will probably see higher demand in locations that get a lot of snow. <\/p>\n\n\n\n<p>By forecasting demand geographically, you can monitor where your customers reside and store products in the regions where they are ordered most, so you don\u2019t have to ship to far away destinations.&nbsp;<\/p>\n\n\n\n<p>Where you manufacture and ship orders from may also affect demand, as it will impact delivery time. Say your brand fulfils orders from a single <a href=\"https:\/\/www.shipbob.com\/blog\/choose-order-fulfillment-center-location-outsourcing-3pl\/\" target=\"_blank\" rel=\"noreferrer noopener\">fulfilment centre<\/a> on the East Coast. Because they live close to the fulfilment centre, customers on the East Coast could get their order delivered in 2 days, which may incentivize them to purchase and drive up demand. Customers on the West Coast, however, experience longer wait times and are less likely to convert.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cShipBob&#8217;s technology streamlines inventory management across our network, ensuring optimal inventory allocation. Once the inventory is allocated correctly, passing orders to ShipBob is seamless. ShipBob automatically routes orders to the nearest warehouse to the customer. We receive notifications confirming the warehouse selected for shipping, eliminating inventory discrepancies between the warehouses. Efficient inventory allocation significantly impacts our outbound shipping costs, and with ShipBob, managing this has been effortless.\u201d<\/em><\/p>\n\n\n\n<p>Ali Shahid, COO of <a href=\"https:\/\/www.shipbob.com\/blog\/our-place\/\" target=\"_blank\" rel=\"noreferrer noopener\">Our Place<\/a>&nbsp;<\/p>\n<\/blockquote>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">How to forecast demand in 4 steps [Infographic]<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p id=\"h-how-to\">Forecasting demand is an extremely challenging task. You want to be flexible enough to handle sporadic influxes but also take a long-term approach. Here are some tips for your business.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"394\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=1280px\" alt=\"\" class=\"wp-image-14367\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/05\/569d5436f3df378ebebb6ab89141f4d2-700x394.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-set-objectives\">1. Set objectives<\/h3>\n\n\n\n<p>Demand forecasting should have a clear purpose. At its core, it predicts what, how much, and when customers will purchase.&nbsp;&nbsp;<\/p>\n\n\n\n<p>With that in mind, begin the forecasting process by choosing:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The time period for which you are forecasting demand (e.g., the next fiscal quarter)&nbsp;<\/li>\n\n\n\n<li>The specific product or general category you\u2019re focusing on&nbsp;&nbsp;<\/li>\n\n\n\n<li>The audience and geography (e.g., customers in the northeast)&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-collect-and-record-data\">2. Collect and record data<\/h3>\n\n\n\n<p>With your parameters set, it\u2019s time to collect your data.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In addition to recording historical <a href=\"https:\/\/www.cognism.com\/what-is-sales-data\" target=\"_blank\" rel=\"noreferrer noopener\">sales data<\/a> like the time and date of all orders, the SKU(s) included in each order, and the sales channel each order originates from, you should also track:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SKU Velocity:<\/strong> how frequently a SKU is picked over a certain period of time&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-turnover-ratio\/\">Inventory Turnover Rate<\/a>:<\/strong> how many times your entire inventory has been sold and then replaced within a given timeframe\u00a0<\/li>\n\n\n\n<li><strong>Average Order Value (or AOV): <\/strong>the average dollar amount a customer spends each time they place an order&nbsp;<\/li>\n\n\n\n<li><strong>Return rate:<\/strong> the frequency with which each SKU is returned&nbsp;<\/li>\n\n\n\n<li><strong>Stockout rate:<\/strong> how often your business sells out of a particular SKU, depleting available units of the SKU to 0&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>By tracking these inventory metrics over time, your business can forecast growth and trend projection on a more granular level and look back to see how your forecasts matched up to reality.&nbsp;<\/p>\n\n\n\n<p>You may need to pull in other pieces of data, like market conditions, obsolete stock, frequency of <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/stockout-costs\/\" target=\"_blank\" rel=\"noreferrer noopener\">stockouts<\/a>, and other order details. Make sure any data you use is gathered properly to achieve the most reliable and accurate forecasts possible.&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe have a Shopify store but do not use Shopify to track inventory. In terms of tracking inventory, we use ShipBob for everything \u2014 to be able to track each bottle of perfume, what we have left, and what we\u2019ve shipped, while getting a lot more information on each order. <\/em><\/p>\n\n\n\n<p><em>The analytics are super helpful. We download Excel files from the ShipBob dashboard all the time and use them to analyse everything from cancelations, to examining order weights, to checking on whether ShipBob is shipping orders on time.\u201d<\/em><\/p>\n\n\n\n<p>Ines Guien, Vice President of Operations at <a href=\"https:\/\/www.shipbob.com\/blog\/dossier\/\">Dossier<\/a><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-measure-and-analyze-data\">3. Measure and analyse data<\/h3>\n\n\n\n<p>With the right data in hand, the next step is the analyse it for patterns, trends, and other useful insights that could improve your future demand forecasts.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Start by comparing your predicted sales performance to your actual sales performance. Whether you perform this analysis manually or automate it, this repeatable data analysis is usually a simple method for gleaning insights that can help you adapt your next forecast.&nbsp;<\/p>\n\n\n\n<p>The chart below shows four different ShipBob customers on the same timeline, all of which have all shipped 60,000 total orders in the same year.&nbsp;<\/p>\n\n\n\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4574\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=1280px\" alt=\"Comparing 4 brands with the same annual order volume - ShipBob\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2019\/12\/4-brands-shipbob-customers.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/p>\n\n\n\n<p>This data provides each brand with useful information that they can use to predict demand for next year and plan their inventory investment accordingly.&nbsp;&nbsp;<\/p>\n\n\n\n<p>For example, Brand 1 sees that their sales levels were more or less consistent this past year. They don\u2019t plan to do anything differently (no <a href=\"https:\/\/www.shipbob.com\/blog\/how-to-run-an-e-commerce-flash-sale\/\" target=\"_blank\" rel=\"noreferrer noopener\">flash sales<\/a> or promotions), and don\u2019t anticipate any changes in the overall market. As a result, they forecast about the same level of sales, and reorder the same amount of inventory.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Brand 2 sees a different story. Because their sales volume was fairly low until it rose sharply in Month 10 last year, they know to be prepared for a similar pattern this year. As a result, they plan to keep just a little stock until Month 9 or 10, at which point they will order a ton of stock to meet the rising demand.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-budget-accordingly\">4. Budget accordingly<\/h3>\n\n\n\n<p id=\"h-how-sb\">Once you have a feedback loop, you can set your next forecast (hopefully more accurately) and update your budget to allocate funds where they should go based on growth goals. If your demand forecast turns out to be accurate, this will save you a lot of money on <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-carrying-costs\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory carrying costs<\/a>, marketing spend, labour costs, and production.&nbsp;&nbsp;<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">How ShipBob makes demand forecasting easier<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>ShipBob\u2019s proprietary software and merchant-facing dashboard provide ecommerce businesses with <a href=\"https:\/\/www.shipbob.com\/inventory-management\/real-time\/\">real-time visibility<\/a> into their inventory.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"ShipBob Fulfillment Center Guided Tour - 3D 360\u00b0 VR Video\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/YdTbM4XlizY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>With metrics like daily order status and performance, units on-hand, and days of inventory left, you can monitor today\u2019s inventory activity before looking ahead.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"441\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=1280px\" alt=\"\" class=\"wp-image-17448\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/11\/6cdd88f1674bb0674ed6efd526018e37-e1732213093726-700x441.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<p>When you\u2019re ready to forecast demand for the future, you can look back at your inventory history. ShipBob automatically tracks data over time \u2014 including average units sold per day, order destinations, and SKU velocity \u2014 which you can use to optimise your forecast accuracy.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"280\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=1280px\" alt=\"\" class=\"wp-image-11324\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2023\/12\/78805a221a988e79ef3f42d7c5bfd418-31.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"302\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=1280px\" alt=\"\" class=\"wp-image-3376\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2022\/10\/soldshipped-700x302.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<p>You\u2019ll also have access to information on average storage, fulfilment, and shipping costs, as well as a suggested ideal distribution of inventory across locations to reduce these costs while optimising for speed.&nbsp;<\/p>\n\n\n\n<p>Here are just a few stories from ecommerce brands that have used ShipBob to improve their demand forecasting.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quadrant<\/h3>\n\n\n\n<p>The esports and apparel brand leverages the \u201cdrop\u201d model to create spikes in demand. With ShipBob\u2019s intuitive analytics and dashboard, they can manage their inventory levels even on the busiest days and get orders out the door on time.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cQuadrant operates using a drop model, meaning we offer a select number of units each release and they sell out really fast. We run on the idea of \u201cif you\u2019re quick enough, you can get a piece.\u201d Our last drop sold out in 18 minutes \u2013 it was amazing! <\/em><\/p>\n\n\n\n<p><em>The key to this model is ensuring we are able to fulfil a massive spike in demand within a reasonable timeframe. With ShipBob, we are able to trust that orders will get out in a timely manner.<\/em><\/p>\n\n\n\n<p><em>ShipBob has given us increased visibility thanks to the dashboard that allows us to easily manage stock and orders. That wasn\u2019t possible for us before. Our relationship with ShipBob has been a game-changer for Quadrant, and it\u2019s made my life so much easier. ShipBob is incredibly easy to use \u2013 that\u2019s my favorite part about it.&#8221; <\/em><\/p>\n\n\n\n<p>Will Kerr, Apparel Lead at <a href=\"https:\/\/www.shipbob.com\/blog\/category\/case-studies\/\">Quadrant<\/a><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"221\" width=\"700\" data-id=\"489\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=1280px\" alt=\"\" class=\"wp-image-489\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/07\/Horizontal-Case-Study-Images-4-700x221.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-izimini\">IZIMINI<\/h3>\n\n\n\n<p>Children\u2019s products brand IZIMINI loves the comprehensive visibility into inventory metrics that ShipBob\u2019s dashboard provides, as well as how easy it is to use and navigate. They can access real-time data on inventory levels, and use automatic reorder notifications to avoid stockouts and stay prepared to meet forecasted demand.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe love ShipBob\u2019s technology. The dashboard is very intuitive. That\u2019s what I like with ShipBob \u2014 there are lots of things I can do myself in the dashboard which wasn\u2019t the case with my previous 3PL. The integrations are also very good. For my Shopify store, I just sync it and my new products show up straightaway in ShipBob. I like to look at the analytics in the ShipBob dashboard, knowing exactly what I have for storage. I can also set up alerts to know when I\u2019m low on inventory for certain products to make replenishment easier. The bundling process is really good. Before ShipBob we would do it with an Excel table, which was a lot to manage.\u201d<\/em><\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.shipbob.com\/blog\/izimini\/\" target=\"_blank\" rel=\"noreferrer noopener\">IZIMINI<\/a> team<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"403\" width=\"700\" data-id=\"10211\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=1280px\" alt=\"\" class=\"wp-image-10211\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2023\/09\/9bc25e18b6201d8089cc851e913463bf-700x403.jpeg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-petlab-co\">PetLab Co.<\/h3>\n\n\n\n<p>As a highly successful pet wellness brand, PetLab Co. serves customers all across the US. They leverage ShipBob\u2019s fulfilment centre network and inventory distribution expertise to place inventory strategically and meet demand while reducing shipping times.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cForecasting where demand will be highest is always a tricky exercise, especially when coupled with how much inventory we want to put into each fulfilment centre. We\u2019ve been working together with ShipBob to figure out how much inventory we want to place in each of the fulfilment centres so that we can get our products into customers\u2019 hands as quickly as possible. This collaborative effort has definitely had its impact. In 2022, 79% of our orders with ShipBob reached customers within 0-4 days, and in 2023, this same stat was 85%. Year over year, that&#8217;s a 7.45% improvement on average.\u201d<\/em><\/p>\n\n\n\n<p>Stephanie Lee, Co-CEO at <a href=\"https:\/\/www.shipbob.com\/blog\/petlab\/\" target=\"_blank\" rel=\"noreferrer noopener\">PetLab Co.<\/a><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"221\" width=\"700\" data-id=\"3388\" src=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=1280px\" alt=\"\" class=\"wp-image-3388\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=700px 650w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=860px 768w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=1180px 1080w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=1400px 1280w, https:\/\/www.shipbob.com\/uk\/wp-content\/uploads\/sites\/32\/2022\/10\/Horizontal-Case-Study-Images-6-700x221.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/figure>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">Conclusion<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p id=\"h-conclusion\">Demand forecasting helps brands make informed business decisions that affect everything from the inventory planning process to <a href=\"https:\/\/www.shipbob.com\/blog\/supply-chain-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\">supply chain optimisation<\/a>. With customer expectations changing faster than ever, businesses need a method to forecast demand accurately.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re looking for an ecommerce fulfilment solution to help you improve demand forecasting, learn more about how ShipBob helps you replenish stock and deliver the experience that customers want. Request a pricing quote of our fulfilment services below.<\/p>\n<\/div><\/section>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\"><strong>Request a Fulfilment Quote<\/strong><\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-demand-forecasting-faqs\">Demand forecasting FAQs<\/h2>\n\n\n\n<p>For ecommerce brands, forecasting projections is one of the toughest things to get right. Here are answers to some common questions about demand forecasting.<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-section-container section section-container  max-width-blog\"><div class=\"container section-info section-info-align-none u-hidden\"><h6 class=\"section-title \"><\/h6><h2 class=\"section-content h2\"><\/h2><p class=\"section-copy u-hidden\"><\/p><\/div><div class=\"container flex-container direction-col justify-none align-none flex-wrap\">\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Why is demand forecasting important?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>With a thorough understanding of demand, businesses can make better right decisions about marketing spend, production, staffing, and more. Through it will never be 100% accurate, forecasting demand can help you improve <a href=\"https:\/\/www.shipbob.com\/blog\/how-to-cut-costs-and-production-lead-times\/\" target=\"_blank\" rel=\"noreferrer noopener\">production lead times<\/a>, increase operational efficiencies, save money, launch new products, and provide a better customer experience overall.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How is demand forecasting done?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>There are various ways businesses can forecast demand. All forecasting models leverage data and analytics over specific periods of time. For instance, you can forecast demand on the macro-level (e.g., economic conditions, external forces, and other broad things disrupting commerce) or micro-level (e.g., particular industry, business, or customer segment). Or, you can determine future demand by short-term or long-term, depending on how you\u2019ll use the data.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How do I build a demand forecasting model?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Forecasting demand is an extremely challenging task. You want to be flexible enough to handle sporadic influxes but also take a long-term approach. The first step is to set clear objectives, and make sure your objective satisfies your financial planners, product marketing, logistics, and operations teams in a non-biased way. You\u2019ll also need a technology and systems in place to collect historical order accurately from your sales channels, so you can easily measure and analyse the data.&nbsp;<\/p>\n\n\n<p>Forecasting demand can be time-consuming. By partnering with a logistics platform like ShipBob, you can access advanced analytics and distribution metrics to make the process much easier.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Are there any external factors that might impact demand?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>External factors like seasonality, competition, geography, market conditions, global events like war or pandemics, and more can affect demand, even though they are not always within an ecommerce brand\u2019s control.&nbsp;&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What\u2019s the difference between qualitative and quantitative demand forecasting?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Qualitative demand forecasting refers to forecasting demand through subjective or judgement-based means, such as market research, customer surveys, and expert input.&nbsp;<\/p>\n\n\n<p>Quantitative demand forecasting refers to forecasting demand using hard data, including historical data, SKU velocity, inventory turnover rate, stockout rate, and more.&nbsp;&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n<\/div><div class=\"cta-container u-hidden\"><a class=\"btn btn-primary \" href=\"\"><\/a><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Without understanding demand, you can&#8217;t make good decisions on production, marketing, and more. Learn how to predict future sales.<\/p>\n","protected":false},"author":194,"featured_media":1117,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[6,8,11,13],"class_list":["post-1116","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-ecommerce-tips","blogcategories-inventory","blogcategories-order-management","blogcategories-shipping"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Demand Forecasting? 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