Travel and Tourism Fulfilment Services
Traveling and tourism is back!
Not only are more people across the globe booking trips online, they’re buying travel accessories — from luggage to travel tech accessories — online.
This year alone, 65% of revenue in the global travel and tourism market came from online sales, generating $432 billion.
If you’re a direct-to-consumer (DTC) brand that sells travel and tourism products, it might be time to take your brand international. But how can you reach global customers and provide them with a consistent customer experience?
ShipBob can help.
Learn how ShipBob can take your online brand to the next level.
Touchland has been working with ShipBob since 2018 and there are several reasons why ShipBob has been the perfect partner. Overall, we have had a great experience having a ShipBob as a partner that can scale fast with us,
Andrea Lisbona,
Founder & CEO of Touchland
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What is travel and tourism fulfilment?
Travel and tourism retail fulfilment involves the picking, packing, and shipping process of product that include:
- Tourism marketing collateral
- Luggage
- Travel tech (chargers, luggage scale, etc.)
- Travel bags and bottles
- Flight accessories (pillows, eye mask, etc.)
- And much more
ShipBob’s order fulfilment process
ShipBob takes care of the entire order fulfilment process for you, so you can save time, money, and headaches.
With ShipBob, you’re given access to a growing, a growing logistics network, intuitive and user-friendly software, advanced data and analytics, and more.
Get a glimpse inside one of our fulfilment centres:
ShipBob’s proprietary fulfilment software automates and optimises the picking, packing, shipping, and delivery processes. Our technology connects your stores to our fulfilment centre network to provide real-time order tracking information, visibility into inventory levels, and forecasting projections.
Our software even routes each order to the fulfilment centre that is closest to the customer, which speeds up the picking and packing process so orders are shipped quickly.
Affordable shipping
Our expansive networks allows you split inventory across multiple fulfilment centre locations based on where your customers are located. That way, you can ship orders out from the closes fulfilment centre to the order’s destination to not only speed up last-mile delivery but also optimise shipping costs.
We also negotiate shipping discounts on your behalf through major couriers like FedEx, UPS, USPS, and DHL. These bulk discounts also help you reduce shipping costs (from expedited or 2-day to international shipping).
Built-in inventory management
ShipBob’s platform comes with built-in inventory management software that allows you to closely track inventory levels at each location, view order status in real time, identify slow-moving inventory, set reorder point notifications to prevent stockouts, and much more.
Go global with international fulfilment
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
“There’s a pair of Ombraz on every continent, so international shipping is very important to us — not only in terms of costs but also the customer experience. When I found out ShipBob was expanding into both Canada and Europe, I knew we wanted to expand our physical footprint with them. This would offer us the ability to reduce taxes and tariffs that come with international shipping.”
Nikolai Paloni, Co-Founder of Ombraz Sunglasses
ShipBob’s growing international network allows you to expand into new markets with ease and provide a consistent customer experience no matter where they live.
How ShipBob works
Partnering with ShipBob as your 3PL is easy. We offer fast onboarding, direct integrations with leading ecommerce platforms, and inventory and order management tools to provide transparency into the entire fulfilment and shipping process.
“We were working with a competing 3PL that had a good distribution network but did not keep promises and had a lot of order errors. As an emerging company, brand recognition and loyalty were key to our business, so we ultimately decided to move to ShipBob. From day one of transitioning to ShipBob, we’ve appreciated the hands-on time spent with us.”
Pablo Gabatto, Business Operations Manager at Ample Foods
Read on to learn more about how ShipBob works.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
