Supply Chain Management Services
Spending too much time on supply chain management?
Managing an ecommerce supply chain on your own is time-consuming and costly, with lots of labour, training, certifications, resources, safety measures, and other costs that make in-house fulfilment unappealing to many.
ShipBob can help simplify logistics by taking time-consuming logistics tasks off your plate.
ShipBob fulfils orders for a wide range of fast-growing brands across their large network of fulfilment centres and gives brands time back to focus on marketing, product development, and more.
Logistics is something you never think about until it stops working, and we’ve never come to that point with ShipBob. Everything just works. We are super happy with ShipBob and very impressed by how well they’ve pumped out our large volume of orders.
CEO of Dossier
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ShipBob’s Supply Chain Management Solutions
With a properly managed supply chain, you can scale your business without having to constantly worry about tracking inventory levels, warehouse issues, spending too much time on picking and packing, shipping orders, and more.
ShipBob has a team of experts in supply chain management and know how to optimise operations, as well as stay up-to-date on the latest supply chain trends and technology.
Here’s how ShipBob can support your supply chain.
Multiple distribution centres
ShipBob offers a an extensive 3PL network of fulfilment centres, to help you strategically expand into new distribution locations based on where your customers are located.
This not only speeds up order delivery and costs, but it also helps mitigate risks in case of unexpected warehouse closures or inability of carriers to pick up from the facility due to bad weather.
Although online shopping allows access to your products from customers all over the globe, international fulfilment services present entirely new challenges. Different countries have various regulations, tariffs, taxes, and requirements for incoming shipments, making it difficult to navigate the international landscape.
ShipBob’s international locations are powered by the same 3PL software, which enables consistency throughout supply chain.
“ShipBob has multiple fulfilment centres in the US, one in Canada, one in the EU, and one in the UK.* All locations filter back into one centralised warehouse management system, so everything is under the ShipBob umbrella.
By distributing our inventory across these countries and regions, all of our customers are able to get their orders much faster while paying reasonable domestic shipping rates.”
Wes Brown, Head of Operations at Black Claw LLC
*Click here to view all our international locations.
Inventory and order management
The best 3PLs give you the information you need to manage inventory without having to store products yourself. Inventory levels for all products are tracked in one place and you can set automatic reorder notifications to make sure you never run out of inventory.
“We are very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard. So many 3PLs have either bad or no front-facing software, making it impossible to keep track of what’s leaving or entering the warehouse.
On the supply chain side, I just throw in what we placed at the factory into a WRO in the ShipBob dashboard, and I can see how many units we have on-hand, what’s incoming, what’s at docks, and so on. I can see all of those numbers in a few seconds, and it makes life so much easier.”
Harley Abrams, Operations Manager of SuperSpeed Golf, LLC
With real-time visibility into your orders from the ShipBob dashboard and automated order processing, you can keep customers up-to-date and also easily access order management metrics and fulfilment performance.
From managing your warehouse staff to monitoring the movement of inventory, you will want to keep a close eye on how you can improve inventory storage, reduce carrying costs, and find ways to streamline the fulfilment process.
A warehouse management system can help to manage inventory levels and storage, improve productivity, and efficiently fulfil orders. It can also help to take the guesswork out of the process, save time, and reduce human error, without the need to continuously conduct warehouse audits.
“Our old 3PL had 1,500 units of missing inventory that they couldn’t find. Because of a lack of ownership of the entire fulfilment stack, it’s been difficult to rectify, unlike with ShipBob who owns the entire stack: inventory and order management system, warehouse management system, and their fulfilment centres.”
Gerard Ecker, Founder & CEO of Ocean & Co.
It’s easy to get started
Once you sync your online store to our technology, we help get you up and running quickly. As soon as we receive you inventory, the orders are automatically sent to the closest fulfilment centre to the order’s destination to be picked, packed and shipped.
From the ShipBob dashboard, you can track inventory in real time, view order fulfilment and shipping insights, forecast demand, and much more.
Read on to learn more about how ShipBob works.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.