Odessa Fulfilment Solutions
In 2020, Ukraine’s ecommerce market saw major growth with a 41% uptick in sales compared to 2019.
Expanding Ukraine cities like Odessa is a great opportunity to sell more in Europe.
The downside is cross-border shipping is complex and online businesses often struggle to meet customer expectations fast, affordable delivery for international orders.
Read on to learn about ShipBob’s global fulfilment solution.
As we’ve grown internationally and in our general order volume, we’ve seen satisfaction go up. ShipBob was a key player and significant partner in helping manage what became unmanageable when we were shipping orders out ourselves.
Founder & CEO of BAKblade
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Expand Your Business in Europe
With an ecommerce brand, there is no limit to expanding your customer base.
The challenge is navigating the added complexity that comes with international shipping.
To serve international customers, you have to deal with customs, pay import duties, and there’s more headache in calculating shipping timelines and costs.
But by partnering with an international 3PL like ShipBob, you can better serve more Odessa-based customers by taking advantage of our European fulfilment location This way, you can bulk-ship inventory to ShipBob and fulfil orders within Europe.
Why global online brands partner with ShipBob
Cross-border logistics is much more complicated than domestic shipping: timelines are longer and more complex, and calculating shipping rates and distances can be a hassle.
Partner with ShipBob and you can ship the amount of inventory based on demand in certain locations. From there, our technology searches the top mail carriers and finds the fastest and most cost-effective routes, so you get the best routes for each package.
ShipBob also works closely with top mail carriers to offer shipping discounts on bulk international shipments. You don’t have to pay customs duties on each package and get premium shipping rates when you bulk ship your inventory to our fulfilment centres.
“ShipBob has multiple fulfilment centres in the US, one in Canada, one in the EU, and one in the UK. All locations filter back into one centralised warehouse management system, so everything is under the ShipBob umbrella.
By distributing our inventory across these countries and regions, all of our customers are able to get their orders much faster while paying reasonable domestic shipping rates.”
Wes Brown, Head of Operations at Black Claw LLC
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.