Many ecommerce brands find that shipping and logistics is a bottleneck for growth. Big ecommerce merchants like Amazon are able to offer fast, affordable shipping as small-to-midsize ecommerce merchants often struggle to compete.
But with the rise of direct-to-consumer brands and the resources, tools, and technology supporting them, it’s now easier than ever to create a fulfillment strategy that saves you time and money. Third-party logistics (3PL) providers partner with ecommece brands to provide access to fulfillment centers, technology, expertise needed to stay competitive.
At first, ecommerce brands usually start shipping ship from a single fulfillment center, while their customer base is spread out across the US. If you are shipping all of your orders from a Tennessee fulfillment center but your customers mostly live out of state then each package will have to travel through multiple shipping zones to reach its destination. That means higher shipping rates and longer delivery times.
ShipBob is a 3PL that solves this problem for you with a system called inventory distribution. Partner with us to access to a growing network of fulfillment centers located strategically across the United States and in Ireland and Canada.
With one of our locations in Chattanooga, Tennessee, you can keep keep some inventory close to home and distribute the rest to our other fulfillment centers based on where your customers live. This significantly helps to reduce shipping costs.
“We also offer free shipping on orders over $20. Because our products are low-cost, it’s also important that shipping costs are low. We started in ShipBob’s east coast fulfillment center, which was local for us. We have since moved to a more central fulfillment center location in Chicago to improve transit times and shipping costs.”
Manuel de la Cruz, CEO at Boie
3PL services for Tennessee-based ecommerce companies
Rather than spending all your time picking and packing boxes, you can hand all that off to ShipBob and focus on your business again. Here’s how order fulfillment with ShipBob works:
- The first step is to sync your online store with ShipBob.
- From there, you ship your inventory to our fulfillment centers.
- When an order is placed at your store, it gets automatically routed to the closest fulfillment center where inventory is stored to be quickly be picked and packed.
- Finally, the order is shipped with tracking info sent to you and the customer.
Keep track of your inventory
Access advanced analytics
With ShipBob’s analytic and reporting tool, you’re given a transparent overview on fulfillment performance and insights into shipping costs and other distribution metrics. Get answers to questions like:
- Which states do I ship the most orders to?
- Which orders haven’t been delivered yet?
- How much inventory do I currently have on hand at each ShipBob fulfillment center?
- What were my historical stock levels at any point in time in any location?
- How many days do I have left until a SKU will be out of stock?
- By when do I need to reorder inventory for each product?
- What is the average cart value and shipping cost by shipping method and order?
- How much money would I save on shipping if I changed the fulfillment center locations my inventory is in?
- And much more.
Get instant customer support
Partner with ShipBob and we’ll be sure to grow with you. We’re here to go above and beyond and help streamline the retail fulfillment process however we can.
That’s why, in addition to out support team, we have onsite support reps at our fulfillment centers to respond to inquiries right away if there’s ever a fulfillment problem or if you just any questions about your account. Enterprise merchants get access to an account manager for no extra cost.
ShipBob: why we’re the best 3PL serving Tennessee
ShipBob combines extensive distribution infrastructure with proprietary technology so that you can track the entire fulfillment process from one single dashboard. Here are some of the ways we’ve helped our partners scale faster.
Offer 2-day shipping
Every ecommerce merchant wants to offer 2-day shipping but few have the resources and distribution capacity to make it happen without breaking the bank. By partnering with ShipBob, you split inventory across multiple fulfillment centers and offer 2-day shipping for more or all of your customers.
One of our partners, CBD company Nature’s Ultra, started using 3 ShipBob fulfillment centers and subsequently was able to offer 2-Day shipping to 100% of their customers. At the same time, they grew 9,900% year over year.
Save tons of manpower and effort
Order fulfillment also eats up precious time and energy. Oftentimes, ecommerce founders end up spending half or even more of their time picking, packing and shipping boxes. Outsourcing fulfillment to ShipBob will take all of this manual labor off your hands and allow you to refocus on the important stuff like growing your business.
Here’s an example: Rainbow OPTX, a sunglasses company, partnered with ShipBob and saved 120 weekly hours of labor right off the bat, while increasing their order volume 2.5x.
Drive down your shipping costs
Distributing your inventory reduces the distance each package must travel to reach its destination, which ultimately reduces shipping costs.
In addition, ShipBob offers discounted carrier rates and our technology searches top mail carriers to find the cheapest and fastest route. As a result, partnering with ShipBob can significantly lower your shipping costs while speeding up shipping times.
Supplement company Ample Foods achieved 13% cost-savings to their bottom line after partnering with ShipBob, while increasing 2-Day shipping ground coverage by 200%.
Are you ready to outsource order fulfillment with a 3PL?
Whether or not your ecommerce business is ready to outsource order fulfillment depends on factors like order volume and growth. If order volume increasing and your fulfillment team is struggling to keep up, then it’s probably time to outsource. Here are some other common signs that it’s time to partner with a 3PL:
- Your business experiences seasonal fluctuations and you need fulfillment help for certain times during the year.
- Your team spends too much time on fulfillment.
- You want to expand your business into new markets but don’t have the resources.
- You are shipping from one fulfillment center in Tennessee and want cheaper shipping rates and faster deliveries for shipments to other regions.
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